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  1. Hi, I have Kaspersky Premium version 21.9.6.465. I installed the Firefox browser and installed the Kaspersky protection and Kaspersky password manager extensions and I have a problem. The protection extension is shown in grey color, and the KPM is shown in red color and asks me to download and install the Windows app (screenshots attached). I'd be happy to get help to fix this issue.
  2. So I just activated Total security and Internet security, and I thought the internet security would only be activated after my total security expire? Anyway, after a crashed windows update caused by the application, both my KTS and KIS became Kaspersky Pure (picture below), and my android phone is still the free version of Kaspersky? Is there like a mobile and pc version of KIS? Also, the Security cloud application seems to be activated with a 3 years protection for 3 devices but my subscription is listed as free, and my current device seems to be expired. I'm lost here folks. What's the difference between Total security, Kaspersky Pure and Security cloud free? Is KSC better than Kaspersky Pure, or is it like Kaspersky SC Paid>Kaspersky Pure>Kaspersky SC Free>Kaspersky Total? What are the differences and capabilities? TA
  3. I am using a laptop (Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz 2.71 GHz) with Windows 10 Pro ver 21H2, OS Build 19044.2728 running Kaspersky Endpoint Security for Windows ver 11.6.0.394. The license has expired and I wish to change to Home Premium plan for 1 to 3 users for one year with VPN and Password manager. I did the Eligibility check but it gives me an option to only renew the existing product/license and not to change to a different plan. Kindly advice as to how this change can be made at the earliest. Srinivasan
  4. Good afternoon After the last update of Kaspersky to version 21.9.6. 465, last Thursday, the 16th. But after the update I also noticed that the antivirus no longer automatically updates the background scan has not worked since the update. thanks in advance. The Microsoft edge version Versão 111.0.1661.44.
  5. Dear, Kaspersky i have seen a lot of test videos and websites that have tested your product but what all the tests show me is that pup detection is not soo good so please improve the pup detection for any kaspersky products please.
  6. Hola a todos, Como indica el titulo tengo esa duda. Resulta que no puedes tener el aislamiento del núcleo en Windows 11 22h2 y a la ves la proteccion mediante virtualización por hardware de Kaspersky. He estado buscando por los foros en inglés y esto se debe a que no se pueden mantener 2 virtualizaciones simultaneas en una sesión, por lo que o seleccionas la proteccion de windows 11 o dejas que Kaspersky tome el control. Por lo que veo en la aplicación de Kaspersky Premium es que esta protección mediante virtualización de hardware se utiliza para la configuración de entrada de datos y la protección contra keyloggers. Sin embargo en la web de kaspersky se indica que: Cuando la aplicación de Kaspersky se instala en Microsoft Windows 8, Microsoft Windows 8.1 o Microsoft Windows 10 de 64 bits, utiliza tecnología de hipervisor para obtener protección adicional contra malware complejo que podría interceptar sus datos personales mediante el uso del portapapeles o la suplantación de identidad (phishing). Acerca de la protección mediante virtualización de hardware (kaspersky.com) También he leído que se utiliza para la aplicación de "Pago seguro". Teniendo en cuenta esto, no me queda claro que función tiene la protección mediante virtualización de hardware y si tenerlo desactivado significa comprometer la aplicación de Kaspersky Premium. Necesito saber esta información para saber si compensa desactivar la protección por aislamiento de núcleo de Windows. Nombre del SO Microsoft Windows 11 Home Versión 10.0.22621 compilación 22621 Descripción adicional del SO No disponible Fabricante del SO Microsoft Corporation Nombre del sistema WEASELSTATION Fabricante del sistema ASUSTeK COMPUTER INC. Modelo del sistema ROG Strix G512LV_G512LV Tipo de sistema PC basado en x64 SKU del sistema Procesador Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz, 2592 Mhz, 6 procesadores principales, 12 procesadores lógicos Versión y fecha de BIOS American Megatrends Inc. G512LV.314, 27/04/2021 Versión de SMBIOS 3.2 Versión de controladora integrada 3.10 Modo de BIOS UEFI Fabricante de la placa base ASUSTeK COMPUTER INC. Producto de placa base G512LV Versión de la placa base 1.0 --------------------------- Kaspersky Premium 21.9.6.465 --------------------------- Dato adicional: - VT-D activado en BIOS (Se comprueba que en el SO este activado) - Hyper-V No tengo la característica instalada y por ende no la tengo activada. ----------------------------------------------------------------------------------------------------- Muchas gracias a tod@s!!
  7. I am using Widows 11 with Kapersky premium 21.9.6.465. I like the Smart Home Monitor, but its behavior is a bid odd. My home network has about 10 devices. Today I am not at home, but using wifi in a meeting. It is grouping all the devices on this guest network with my home devices and saying it is adding them to my home network's SSID. I kept getting notification of new devices being added...finally an option to disable notifications for this network popped up and I turned off the notifications. However, the Smart Home Monitor is now showing tens of devices from all the people at the meeting as if they are part of my home network, even though is says on top my home network is not connected. Is this how this should work? I would think all these other devices should not appear on a screen with my home devices. The screenshots show the top of the screen and just some of the devices below.
  8. Hi, I am looking to purchase a version of Kaspersky. I am currently running the free version. What I am wondering is what is the difference between the four in the title. It looks like 2 completely different lines of software. I am used to the internet security and total security line, but then there is this (new?) free, basic, plus and premium suite. What is the difference between the two lines of software. Is premium comparable to total security.
  9. Hey, I was trying to review my logins using the Password Check menu but it is very very difficult to use. The main issue for me is the constant synching. Why not have an option to synch at the end? As in you could at least disable a number of notification and then hit save instead of auto-synching that keeps doing for every entry? It also falls into an eternal synching mode I can only get out of by closing the program completely in task manager. Also, why not have a delete button for each entry as well? There are things that are old or meant for local LAN use that I could easily delete from the list without and major concerns but can't. I'd have to make up a list of them first, from the results in the Password Check window to then go back to All Entries, search and delete. Please help us out here. This is just common sense stuff that would make the user experience much more enjoyable. Thanks!
  10. Reinstalled the application after upgrading the operating system on computer. When activating the application, I got the error message "You have exceeded the maximum number of activations allowed for the entered activation code".
  11. Quero configurar Safe Money como página inicial do Kaspersky Premium
  12. Bonjour, Je trouve que l'on perd trop de temps à se rendre sur l'application pour sécurisé les applications que l'on télécharge , il vous faudrait faire une mise à jour qui inclut la sécurisation automatique des applications des leurs téléchargements. Entre autres, il faut vérifier le reseau 5G, des hackers peuvent se cacher dedans. Comment se fait-il qu'il savent redoubler de ressources et pas vous ?
  13. So, there's a obvious logic issue here that chocks me the fact that i didn't found anything related searching on Google before i decide to come here. How do you only offer mobile device 2fa options* (sms or authenticator apps) to access the web panel for anti theft, which the use case is mostly in cases where you indeed DON'T HAVE the mobile device? If my mobile is stolen at any circunstance and i'm interested in any of the Kaspersky anti-theft options on the web panel, what's the logic here on asking for authentication methods based on mobile device? What disappoints me is the fact that i found out this inconsistence by chance, and I would probably be helpless by a service i pay for assisting me over this kind of situation if i had been robbed. Ok, beside this, i have another question here, which is: how to setup the fast logon on my account setting of web interface? The description here of the "fast logon section" is something like: "Add services for fast logon Login in your account even fastly, in any device. add (button)" Everytime i try to add devices on this "fast logon" (which is the case basically of my personal desktop), i get redirected to another screen with login infos, with no clear description of what i've got to do. * I tried to find desktop authentication apps, but all of them are dysfunctional.
  14. Moin, ich habe eine Frage bezüglich des VPN's bei der Kaspersky Premium Version. Mein Vater hat die die Kaspersky Premium Version für drei Geräte gekauft. Ich habe ein zweites Konto und wir teilen dieses Abo. Das Gerät welches über das Konto von meinem Vater angemeldet ist, hat unbegrenzt VPN. Die beiden Geräten, die über mein Konto angemeldet sind, haben keinen Zugang zu dem unbegrenzten VPN.
  15. Olá, eu preciso fazer um fresh start na minha máquina, mas possuo uma assinatura ativa do kaspersky premium. Gostaria de saber se é possível manter a licença após realizar o procedimento. Vale considerar que a assinatura é compartilhada com máquinas de familiares, são 5 membros e todos possuem uma licença ativa. Agradeço desde já a ajuda. Atenciosamente.
  16. Since a week, my computer's internet connectivity is experiencing some issues. The internet connection is staying active in a way, but losing partially after a certain amount of time. All browsers start to show "ERR_CONNECTION_FAILED", apps and games gets partial internet connectivity, like in WhatsApp exchange of text messages happens, but no media or status, in game, many functionalities loses connection, like voice chat, text chat and changing settings, etc. I can't find any fix which is permanent, only a full system restart helps, but after sometime, again the same disconnection. Whereas, the hotspot that this same system is emitting, that doesn't loses any connection, with the hotspot, I can access the full internet on my phone. Please help to fix this, I can't understand if this is a problem of antivirus, or windows update or something else. Thank You
  17. Kaspersky Hardware Virtualization not working with windows enabled > core isolation < 1. Just disable > corre isolation < (Google How to disable > core isolation < . it’s basically couple clicks in settings security section) 2.restart computer and problem will disappear promise ?%
  18. Gafil

    Total Security

    Total Securityi yeniledim ama bu sefer daha önceki yıllar hiç olmayan bir şey oluyor.İkide bir telefondaki herhangi bir uygulamanın taranması için benden onay istiyor.Daha önceleri kendiliğinden arka planda oluyordu şimdi niye böyle oluyor?
  19. Moin, seitdem ich Kaspersky Premium habe, laden viele Videos einfach nicht mehr, welche vorher geladen haben.. Habe AdBlocker alles deaktiviert und dennoch kein Erfolg. Hatte das jemand auch schon mal & wie wurde es gelöst bzw. hat jemand Ideen?
  20. How I can unistall the program? I don't wanted more. I supposed unistalled whit iobit unistaller but when I turn on my PC the program continues in my Pc and running.
  21. Olá! No dia de hoje , logo no ao começar ao usar o pc (primeira hora, talvez) fui informado pelo software kaspersky security sobre um ataque de rede bloqueado. No minuto seguinte (literalmente), fui informado de outro ataque. Logo passei uma verificação rápida (que nada detectou) e continuei meu trabalho nele normalmente, sem outros avisos. Pois bem, ao fim da tarde, ao retomar uma atividade no pc, após deixa-lo em desuso (ligado), ocorreu outro ataque, seguido de outro no minuto seguinte. Mais uma vez passei outra verificação e nada. Estou agora usando ele sem nada ocorrer, mas fico com preocupação. Já ocorreram outras dessas tempos antes, porem nada de estranho ou nada de prejudicial a meu pc ou aos meu dados . Só que agora quero tentar esclarecer se trata-se de falsos positivos ou algo realmente sério. Seguem imagens da segunda ocorrência. Obrigado.
  22. I got a virus that deleted Kaspersky, so I reformatted pc and I'm going to download Kaspersky again and it has told me "An error has occurred during installation of .NET Desktop Runtime (x86). Please help quick because I am worried of getting another virus. picture below, this is also a fresh installation of windows 11. I also do not want to download that version of .NET cause its discontinued but if I have to I will.
  23. I exported the passwords from kaspersky website's password section , it exported into txt format . Now want to reimport that exported file into my different kaspersky account but it needs csv format.
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