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Hello, I am writing to ask you a question: I have a license of total security apparently for Mac Catalina and and android (although my account says that I have only one product without specifications), now I need migrate from the Mac because I changed to PC, can I change device and platform without being recharged another license? I am now in another country and the offer is cheaper than the one I will be charged for. Another point is that it asks me to update the payment method data that I had to change when I moved to another country but I'm afraid that I can't change the conditions because I was in automatic payment that I want to eliminate. Thank you

Hi, A tablet device, Lenovo J606F running the most updated android for this device. Setting multi users android feature, using PIN access. Tried to set safe kids, but failed. The install passed ok, but, After the first child login it is impossible to login again and change to a different user account. There are two possible mitigations, but both work for a limited time (~ 1 mins): 1. press the multi users icon -> Kaspersky take over and asks for parent PWD -> it is possible to login and change user 2. disable the admin rights for Kaspersky safe kids. Even application disabling doesn't work well, same problems. The only way to enable multi users accounts is to uninstall Kaspersky safe kids from the child user account. Looking forward to your resolution, Thanks, ZK

Очень интересно зачем он и самое главное как его убрать. На телефоне ребенка android приложение safe kids. При нажатии ничего не происходит, просто можно перетаскивать с места на место

Здравствуйте. На телефоне ребенка на рабочем экране появился значок safe kids. При нажатии на него можно просто его передвигать по экрану. В базе данных и поиском не нашел как его отключить. в настройках приложения тоже нет ничего

Here's an interesting article I have read recently regarding "malware hiding inside images". https://gizmodo.com/malware-images-virus-photos-pictures-how-block-antiviru-1849572516?fbclid=IwAR0bD94-LvGKCbznJ0Dh2wNH3xb_BFz0F-sJDAX92MKtqfY7UiKtUcQHHlo I personally did not know about this until recently. I didn't know that this was possible. But of course, this technique makes sense because images are clusters of data and there's data within the data. My question is simple, as the heading implies. Can Kaspersky security suite of software scan images for malware? I've kept website scans of all URLs enabled and I want every website that I visit to be scanned by my Kaspersky antivirus. I want to know, do Kaspersky's anti viruses also scan images along with the URLs on elsewhere on a website? If not, are Kaspersky working on this feature right now? If not, then my request would be to work on this. Thanks.

После установки apk на смартфон выдается сообщение о трояне, хотя сам apk проходит проверку на KIS и на сайте https://opentip.kaspersky.com/ На форуме, откуда взят файл, никаких сообщений о трояне нет.

Kaspersky expert team: @Igor Kurzin, @Danila T. OTT demands made by support, this is a simple issue, one of many small bugs in KSK, easily fixed. Thank you🙏 Flood🐳+🐋

Hello. I have Kaspersky Internet Security installed in two Android devices, one at version 8.1.0 and other at version 9. The Anti-theft feature works fine on them, but I want to know if it is possible to use a exclusive password for unlocking the anti-theft screen lock from using the same password I use at the standard phone screen lock. If it is not, I suggest implemeting this feature, because if someone knows my phone password, the anti-theft lock won't stop them. Thanks.