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  • Forum

    1. 0

      Kaspersky is causing errors with WASAPI.

      My problem is that software like Snipping Tools, Game Bar, and even the NVIDIA app all have no sound in the recorded videos. Snipping Tools shows an error due to a WASAPI exclusive mode issue. I've tried to find the cause but haven't succeeded. However, once I temporarily disabled Kaspersky's protection, the WASAPI error disappeared, but when I turned it back on, the WASAPI error reappeared.
      Nguyễn Mạnh Dũng in Kaspersky: Basic, Standard, Plus, Premium
    2. 3

      Accessibility problem with Kaspersky popups

      Hello @Morphenius, That's the best news! Well done! Thank you so much for taking the time to share the outcome with the Community🙏! Flood🐳+🐋
      • 1
      • Like
      Flood and Flood's wife in Kaspersky: Basic, Standard, Plus, Premium
    3. 3

      Accessibility problem with Kaspersky popups

      • 2
      • Like
      • Thanks
      Morphenius in Kaspersky: Basic, Standard, Plus, Premium
    4. 0

      卡巴斯基标准版21.24似乎会关闭网易发烧游戏

      我现在用的是卡巴斯基标准版21.24.8.522，最新病毒库 我的网易发烧游戏无法启动，开启后会闪出一个窗口，然后消失，关闭卡巴斯基后可以打开，开启卡巴斯基后又立刻闪退 这导致我无法游玩网易我的世界:( 虽然我有正版java 病毒库日期：2026/2/26 17:13 日志： 事件: 自我保护限制了对受保护资源的访问 应用程序名称: gamingservices.exe 应用程序路径: C:\Program Files\WindowsApps\Microsoft.GamingServices_33.108.12001.0_x64__8wekyb3d8bbwe 应用程序 PID: 12944 对象: C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.24\avp.exe 用户名: NT AUTHORITY\SYSTEM 组件: 保护
      MVPxll in 家用产品支持
    5. 3

      Accessibility problem with Kaspersky popups

      Hello @Morphenius, Welcome! IF Allow managing Kaspersky settings via remote control applications is checked - does it help? IF 'no' - please share more information, when this happens: "I am unable to click on these popups to confirm" - can you post a *full-screen example of the pop-up please? & is there an error OR is it that Kaspersky does not appear to *interact* with the JoyXOff software OR something else about the pop-up - describe as much as possible about this issue please? What is the OS version & build-> go to (Windows) Settings, System, About, scroll down to Windows Specifications - take a *screen-print* - upload it to your post here please? Which Kaspersky software name & version, on the Windows Taskbar - Hidden-icons - right-click the Kaspersky icon, select About? Please post back? Thank you🙏 Flood🐳+🐋
      • 1
      • Like
      Flood and Flood's wife in Kaspersky: Basic, Standard, Plus, Premium
    6. 11

      Грузит процессор

      И поменять батареи в UPS. Очевидно же, что проблема в ПО, а не в железке, при перегреве ПК будет работать в целом медленнее, ибо процессор будет сбрасывать частоту, и только так. Обновил он уже. Проблема там не в антивирусе, а в браузере, который как-то не так работает. Потому - проверить на другом браузере - это для начала.
      • 1
      • Like
      Maratka in Kaspersky Free
    7. 8

      windows11系统安装优选版卡巴斯基时出现错误码-2147024883

      Hello。 相关文件将会在明天下载并分析，具体给出分析结果与应对措施。 我问了下AI，这个2147024883错误代码似乎是.net framework 的内部错误，指向的是文件损坏，当前下载的安装文件不完整或者损坏，如果可能请检查C盘的磁盘错误是否存在。 以上结果我没有分析你的log文件，只是一个基于错误代码的猜测。我建议你先磁盘扫描一遍C盘。修复下可能存在的错误。然后等待我明天的最终分析成因结果。
      Wesly.Zhang in 家用产品支持
    8. 6

      False positive nach Aktualisierung der Aquasuite

      Ich habe die exe der Aquasuite inzwischen an Kaspersky Lab gesandt, damit dieses Programm als ungefährlich eingestuft wird. Dieser fals positive nervt wirklich, wenn man weiß, wie nützlich die Aquasuite ist. Hier ist der Screenshot:
      DedSec in Für Privatanwender
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