Hi we have Kaspersky Security Cloud Plus with 50 licences and the cloud portal says I am licenced to install the software on up to 100 mobile devices as well as PC's. We use Windows laptops and Apple iPhones and I would like to install it on the iPhones as well, mainly so I can say to audiors we have endpoint security on the iPhones.
The problem is I am going around it circles trying to get it installed on my test iPhone, I try emailing myself an QR code to downlaod and install the software I get the attached error. When I look in the distribution packages section of the Kaspersky Cloud there is no option to create packages for iOS. I also tried installing Kaspersky's Security App from the App Store but there didnt seem to be a way to add that to our Kaspersky Cloud Portal account so the phones can be managed and show in devices along with the laptops.
@Igor Kurzin I'm also running already the latest version of Asus AI Suite 2 for my motherboard model and same as for @EarlyBird if I attempt to reinstall with Kaspersky installed the installer is not able to run.
In any case I have added more information in my incident (INC000014379564) with recordings of executing each diagnostic step that was asked of me. Hope this helps.
Also, given that this thread is originally for AI Suite 3 let me know if I should start a new thread specifically for AI Suite 2
Mine is already the latest version of AI Suite. My motherboard is old.
Also, not even the installers start, Kaspersky is blocking it all. I tried with different versions of the appropriate AI Suite, none of the installers is allowed to start.