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Heeey, Kaspersky Support Team! I am writing because my Kaspersky Password Manager (version 25.0.0.225) is crashing unexpectedly on Windows. Problem Summary: Immediately after I enter my correct master password, the application shows it is "decrypting the vault" and then abruptly closes without displaying any on-screen error message. Technical Error Details (from Windows Event Viewer): Faulting Module Name: ntdll.dll Exception Code: 0xc00000fd Error Message: STATUS_STACK_OVERFLOW Troubleshooting I have already performed without success: Restarted both the application and my computer multiple times. Ran the sfc /scannow command to check Windows integrity (no violations found). Performed a full, clean reinstallation of the application using the latest installer from the official website. The issue persists after all these steps. I believe this could be a bug in the application or a specific issue with my vault file that triggers the "Stack Overflow" error during the decryption process. Thank you for your attention. I look forward to your instructions on how to resolve this issue. P.S.: Personal information in the screenshots was removed for security reasons. The technical error data is intact. Att.,

На новом телефоне менеджер паролей просит включить автозаполнение, но галочка в соответствующем разделе не открывает функцию. Приложение так же не видит её среди включенных. Версия приложения текущая

Ab heute, dem 28.03.2025, fehlen bei mir im Password Manager (Android App) alle Einträge ( Benutzernamen, Passwörter und Notizen) zu meinen Benutzerkonten. In My Kaspersky unter "Kennwörter" nachgeschaut und da ist auch Alles leer. Ist das nur bei mir, oder hat noch jemand dieses Problem? Siehe auch den Sreenshot_Anhang aus My Kaspersky

Today all connections with any Kaspersky domain are very slow, and i have restored my pc so now i need my passwords that i keep in KPM, but the download link by the site isn't working.

I have kaspersky premium subscription. and after i renew my subscription kaspersky password manager show no password any more. I have a super internet connection. But I cannot Sync my kaspersky password manager on my Pc. Its shows unable to sync. I try complete uninstall and reinstall Kaspersky Password Manager but its not working. Kindly need your help. I attached screenshot for your reference.

Hello, I work in an I.T. company, and we manage a couple of companies' antivirus infrastructure. I began to manage another company, and went through the usual motions of setting it up, however I couldn't download the distribution packages, it just loads nothing, barren. Something was giving me weird vibes when I had to accept the agreement, took me a few hours of trial and error, but it loaded and I accepted. Now it doesn't give me the distros. What do I do? I contacted their e-mail, and even their office in my country but they refuse to pick up. P.S. Kaspersky Endpoint Security Cloud, User European Edition 15-19 Build version: 24.9.1.14

Hallo zusammen, hat jemand Informationen dazu gefunden, wie die Anmeldedaten vom Kaspersky Passwort Manager in den Browser oder eine App übertragen werden? Mir geht es in erster Linie darum, ob die Daten bei diesem Prozess verschlüsselt sind. Mich verwunderte die Einstellung in der Android-App, dass die Zwischenablage alle paar Sekunden geleert wird. Daher hatte ich die Befürchtung, dass dies über die Zwischenablage funktioniert. Da Informationen in der Zwischenablage im Klartext gespeichert werden, fände ich das ziemlich unsicher. Viele Grüße

如图，前几天还能打开的。不知道今天咋了。。。望提供解决办法

Any idea how to get rid of an annoying pop-up reminder to unlock the vault for auto-fill? I don't mind it reminding me one time, but everytime I open a new (browser) window that contains any fields it pops up and annoys the heck out of me. Any suggestions?

Goedendag. Ik gebruik op dit moment nog Total Security en heb daarnaast ook de Password Manager in gebruik. Ik wil gaan overstappen naar de nieuwe abonnementsvorm Plus, met de bijbehorende applicaties. Doe ik er verstandig aan om eerst Total Security (en de Password Manager?) te verwijderen, voordat ik de nieuwe Plus applicatie installeer? En wellicht daarbij ook verstandig om extensies in browsers eerst te verwijderen? Dank alvast voor de hulp!

Hello everyone! I'm on Windows 11 Pro (x64) build 22621.3810 (22H2) and using Chrome 126.0.6478.127 (Official Build) (64-bit). I've installed the latest version of Kaspersky Password Manager (24.1.0.258 / 1719855722_7604 / 1.1.0.2_1) and I have KPM's extension working properly on my Chrome. But when I log-in to my other Google's account and create a new profile on Chrome, it opens another Chrome browser windows without KMP's extension (and some other extensions as well). I've managed to install other extensions from Chrome Store, but I can't find KPM there. I went to KPM's Settings > Browsers and it says KPM's extension is installed on Google Chrome (apparently on the first profile). Please tell me how can I installed KPM's extension for my second profile on Google Chrome? Thank you!

Kaspersky password manager is excellent and have all the essential features. It even has an option to share the account credentials or secure notes. But only if instead of sharing it in a plain text a link is created which asks for the 6 digit code (which was generated when the user clicks on share option). So that it can be accessed only after entering the 6 digits code of it. Also when a link for share is created it also provides for the time duration as well as how many number of access can be made. Sharing in a plain text is not secure enough. So I hope someone from Kaspersky forwards this suggestion to the concerned app developers and teams of Kaspersky Password Manager. Hope it will be provided in the near future via an update.

Olá Equipe do Kaspersky eu queria reportar um bug relacionado ao APP do Password Manager no Windows em que sua senha para acessar o cofre simplesmente reseta automaticamente depois de um tempo fazendo com que você apenas possa criar uma nova sendo que isto reseta todas as informações anteriores. Eu queria saber como posso resolver esse bug no meu caso porque nenhuma das senhas de acesso que fiz funciona. Detalhes: 1 - A versão está no build 24.1.0.258 2 - Eu formatei meu PC semana passada e todos os apps do Kaspersky Premium foram reinstalados 3 - Não é a primeira vez que esse problema ocorre, é provavelmente a terceira

Após instalar o Kaspersky Password Manager, o mesmo trava na inicialização. Tentei reiniciar o computador mas o problema persiste e eu preciso forçar o encerramento da aplicação. Alguém sabe como proceder? Já abri chamado no suporte e até agora nada, também. Desde já, agradeço.

As in the title, KPM could not run properly. I have been using this for 2 years without issues, but it doesn't open for a few days. When I try to run the app I can see kpm.exe for a few seconds in the Tasks Manager and then it disappears. kpm_service.exe also starts with kpm.exe but it keeps being active. I have reinstalled this app and it still doesn't work. My license expires in a few months so maybe it is an excellent time to find another password manager because I cannot find the solution. Windows 10 Pro 22H2 19045.2604 Kaspersky Total Security 21.3.10.391 (j)

Hello, The extensions cannot detect the kaspersky software. I am having this problem for kaspersky anti-virus and the kaspersky password manager. I tried everything such as re-installing the extensions, re-installing Google Chrome. Nothing worked so far. Any help would be appreciated. Update: Kaspersky Password Manager says that the extension is installed when the extension still gives the same error.

Hi all, I don't have good encryption knowledge so my question may seem very layman, but I want to understand how KPM works. I understand that KPM stores the passwords in an encrypted form. But What happens when I unlock the vault. Does it store the passwords in storage devices in unencrypted form or does it just keep it in memory? If it's stored in hard drive, then it is pretty vulnerable. And if it's stored in ram the hackers can get a memory dump and suddenly they will have all of my passwords. Also, what happens to the master key? Where is it stored? If it is stored in hard drive, then can't anybody just take the key and the encrypted vault and will be able to decrypt it?

Olá, assinei o Kaspersky e estou migrando do Bitwarden para o KPM e não estou conseguindo transferir as minhas senhas. A exportação foi feita em arquivo ".csv", que deveria ser compatível com o software. No momento em que solicito a importação, entretanto, recebo sempre uma mensagem de erro.

如题，MAC版密码管理软件没有EDGE插件，EDGE插件商店提供的版本无法自动填充密码。希望提供EDGE版本的浏览器插件。 软件版本： 支持的浏览器： 、 EDGE浏览器上从商店下载的是密码生成器：

The password cannot be copied. Clicking on the copy function in the program does not respond, and pasting results in a blank space.

Issue KPM stopped working and it just says Please Wait and loops It started after I uninstalled Kaspersky. I tried to reinstall the extension, reinstall chrome, reinstall KPM, restarts, SFC /Scannow, check for updates, test other browsers same issue. Edition Windows 10 Pro Version 22H2 Installed on ‎3/‎11/‎2023 OS build 19045.3393 Experience Windows Feature Experience Pack 1000.19044.1000.0 KPM 23.1.0.192 / 1691482523_7411 / 1.1.0.2_1

Windows 11 Version 22H2 (OS Build 22621.2215) Kaspersky Security Cloud - Personal. Hi continually coming across incorrect username and or password when using Kaspersky PWM. However if I copy and paste same credentials from PWM into site or app then all is rosy. This is also coincident with the PWM's inability to Sync data. Anybody got any ideas about this behaviour? Kindest regards D.

использую автоматический вход через pageant. надо перенести файлы на другие компьютеры. я должен их в облака или на флешку или почтой отправлять. может лучше былобы оригиналы которые генерит puttygen хранить в kpm. как предложение?

存在多个问题： 1、点击“使用Google登陆”并点击“转到浏览器”，无任何响应。 2、点击“使用Apple登陆”并认证后，显示“发生错误。”“请返回并尝试再次登录。” 3、使用卡巴斯基账号密码登陆，显示“无法连接到服务器。检查您的互联网连接并重试。”

Внимание это не инструкция к действию. Все что вы делаете, вы делаете на свой страх и риск. Я лишь поделился своим опытом Официального клиента для Linux не стоит ожидать. В виду малого сегмента этой OS. (Не мои слова, я просто пользователь) GNU/Linux это не классическая операционная система в понимании операционных систем на подобии android/MacOS/Windows со стороны законченного продукта Не существует официально выпускаемого образа Linux, официально выпускаемое ядро существует. образа системы нет. Да существуют линукс дистрибутивы. У Windows тоже существуют дистрибутивы, самый известный это Windows XP Zver. Т.е. Буквально любой дистрибутив linux это сборка линукса, конечно этими сборками занимаются люди С более высокой квалификацией чем Zver. Из-за того что существует просто нескончаемое количество сборок, писать коммерческий софт, а тем более поддерживать его, очень сложно. Ситуация может измениться только с приходом коммерческой сборки и пред установкой на продуваемую технику. Мне нужен был KPM под линукс, и Я его получил. Написал этот пост потому что мой опыт может быть кому-то полезен. Я использую визуализацию Андройд под названием waydroid, сразу плюсы и минусы такого решения + Эмулируется только андройд составляющая, не эмулируется железо и не эмулируется ядро линукс (которое есть в андройд смартфоне) + KPM в линуксе + Работает ctrl+c/ctrl+v - Не работает с браузерным расширением в линукс - Потребление ресурсов на эмуляцию андройда - Необходимость wayland сессии на вашем линукс. с х11 сессиями не работает - сложность установки: DEADWHISH Я сразу написал что способ костыльный, костыль на костыле и костылём погоняет. у меня сборка линукса manjaro семейства Arch. Способы установки waydroid есть на его сайте, и в группе телеграм там же могут помочь с устранением проблем