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  1. I have been using Safe Money to open bank websites for years and it has always worked well. Today when I try to open any bank website in the Protected Browser I get a message saying "Run error: Failed to run Protected Browser. Reason: Process was stopped." I am in Firefox, Windows 11 24H2 64-bi...
  2. US, Windows 10, license expires March 12, 2025. Both Kaspersky and UltraAV are running. Performance Is slow, Firefox occasionally completely freeses for about a minute. The menus are very slow to open in LibreOffice documents (3-5) seconds. These processes are loaded in task manager. Kas...
  3. WIN11pro Версия 23Н2(сборка ОС 22631.4602 KIS Версия программы 21.3.10.391 (m) QSLPrintHX Build 18.exe Использовал эту программу в течение определенного периода, все работало хорошо, но несколько дней назад KIS нашел в этой программе троян (UDS:Trojan.Win32.Yephiler.gen) и удалил ее. При...
  4. So in my effort to track down the source of a specific HEUR.Trojan.Python.OSPack.gen, I have made a few pastebins and posted a topic about it. I have no idea why Kaspersky is excelling blocking my own topic/resolution attempts, whilst it is incapable of preventing the actual Trojan from being d...
  5. Hello, I work in an I.T. company, and we manage a couple of companies' antivirus infrastructure. I began to manage another company, and went through the usual motions of setting it up, however I couldn't download the distribution packages, it just loads nothing, barren....
  6. Добрый день, перестала работать Полная проверка, зависает в таком вот положении, проверил все диски Викторией, они в идеальном состоянии, битых секторов нет, в чем может быть причина? Я уже переустановил полностью приложение, ничего не помогает.
  7. Hola, la web es segura y no puedo entrar aunque este en exclusiones, que mas puedo hacer?
  8. 新安装的mac版卡巴斯基安全软件kis无法安装系统扩展程序。点击安装按钮后在系统隐私与安全性中没有出现允许按钮,该怎么解决?
  9. I purchased 2 activation codes for Kaspersky (1x Total Security 5 device, 1x Internet Security 3 device). I purchased these long before the US ban. What do I do with them now? One is showing in my Kaspersky subscriptions saying it has 367 days left (not used). The other I have from my NewEgg order w...
  10. I get that visually; Kaspersky Internet Security and Kaspersky Standard are different. I have read it in other posts about what the difference is. I understand that KS is replacing KIS, and that you can use your KIS subscription to activate KS. These are the answers given to the question "what is th...
  11. Здравствуйте! Получил проблему "синего экрана" Windows 10. Stop code: KMODE_EXCEPTION_NOT_HANDLED what failed: klbackupdisk.sys Этот файл (klbackupdisk.sys) нашел у себя на диске С в директории: Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 21.3\klbackupdiskx64 Пользуюс...
  12. OS:macOS 10.15.7 KIS:21.1.0.150 for mac 问题现象:机器重启后打来浏览器chrome,所有https请求的网站都提示err_cert_data_invalid,而实际上这些网站的证书都是有效的,选择http非安全方式基本可以访问网站但页面的样式加载不对。然后尝试用firefox、safari等浏览器访问各网站,也是提示证书有误等的错误而无法正常打开网站页面。 尝试解决:将KIS设置-保护中常规的“检查安全支付、无痕浏览和上网管理的安全连接(https)”选项取消选中(关闭检查安全连接)后,所有浏览器访问正常。...
  13. My SO is Windows 10, KIS version is 21.3.10.391 I installed KIS to search for a virus in my desktop computer, and while it found there's a Trojan affecting the system, once I accepted to run the recommended action to delete it, it got stuck on it, and it's been more than 12 hours and it's still...
  14. Hi Team, I'm reaching out because I'm encountering an issue with a virtualization error prompt. It keeps reminding me to activate the virtualization service. I've already checked my BIOS settings and CPU specifications, and both indicate that virtualization is enabled. However, the secure...
  15. Hi all, For the last few months I've been unable to access Pinterest via Firefox (or Edge) as it shows a blank white screen and refuses to connect, and upon looking at Inspect Element in both browsers I see the attached error message pop up 99+ times. I don't know anything about computers...
  16. Olá. O Firewall do Kaspersky Internet Security começou a bloquear o Chrome sem razão aparente. Não alterei nenhuma configuração nas regras de aplicativo, pacote ou rede. O Chrome está liberado nas regras de aplicativo. O Firefox e Edge conectam normal. Quando desativo o fi...
  17. I am an old user of KIS. It recently got changed to Kaspersky Standard on my MacBook Air 2017 (MacOS12) during my 3 year license. It is now about to expire, and I would like to know, if I want to shift to Kaspersky Premium (I like premium more as it is much more feature rich), will I have to reinsta...
  18. I still have 293 days of KIS subscription if this product is discontinued. Will that mean my computer would be unsecured and susceptible to threats? 293 days are almost a year so what to do now?
  19. Ho installato da anni kaspersky A.V e vpn, ma da settimana scorsa quando ho voluto rinnovare K.i.s. 21.3.10.391(K) che scade il 26 gennaio, ma mi dice che il prodotto non è più disponibile allora ho comperato una licenza su Nexway con bonifico, ma sono passati 6 giorni e non ho ricevuto niente, ne...
  20. 如题,不知道是什么问题。 软件环境: win10 pro,22H2, 19045.3693 KIS 21.3.10.391(k) 联网自动升级
  21. Дайте почитать документацию. Или напишите тут по пунктам.
  22. How do I "uninstall" KIS from this machine, then, after restoring my OS, "reinstall" using the same key? I have tried to read the Kaspersky instructions. I've searched this forum, but I am just not certain I won't lose my key due to "too many installations." I have linked my license (activ...
  23. Уважаемая "Лаборатория Касперского", у меня есть идеи для улучшения для антивирусов Kaspersky Antivirus, Kaspersky Internet Security, Kaspersky Total Security. 1. В настройках в разделе "Интерфейс" добавьте: светлую тему, тёмную тему, как в системе: 2. Добавьте разворот приложения на весь...
  24. Have tried adding exclusions in Kaspersky for Firewall component and issue is still occurring , If I relaunch the application manually everything works fine. Application network rules in firewall do not list any new low restricted version of application with blocked internet access as it does s...
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