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Everything posted by Igor Kurzin
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Kryptex - Kaspersky won't allow me to use it
Igor Kurzin replied to dennisthemenace's topic in Kaspersky Anti-Virus
Hi @dennisthemenace , You can configure an exclusion via Settings → Threats and exclusions → Manage exclusions → Add for every detected threat as on the example below: -
Hi @anthropo33 , It looks like issue 4559944, which is fixed in new product version (MR3), ETA in February. The workaround (not a very convenient one) would be to uninstall the product without keeping the settings, make sure LIbre Office is updated to the latest version, install Kaspersky product back.
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Application Control - Extent of checking exe and dll.
Igor Kurzin replied to celsurf's topic in Kaspersky Internet Security
Hi @celsurf , if the application is marked as trusted, it means it at no point can invoke a malicious .dll, unless it changes its version, but that would be a different application, that would not get to Trusted group. Anyway, Kaspersky monitors applications with File Anti-Virus, System Watcher, Application Control and an attempt to run a malicious .dll would be intercepted. -
Entry not saved - No login was specified
Igor Kurzin replied to Juicy Guava's topic in Kaspersky Password Manager
Hi @Juicy Guava , In my tests at consents-kdc.abcs.co.nz with locked or unlocked vault - there was no issue saving the login and password. Does this issue occur on other sites or only at consents-kdc.abcs.co.nz? -
Hi @Nil , We will check your incident and get back to you. Hang on.
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PS4 Remote Play, It would connect then disconnect.
Igor Kurzin replied to Iato's topic in Kaspersky Internet Security
Hi @Iato , to further investigate this issue, we would need additional information collected. Please submit a ticket to technical support via my.kaspersky.com and let me know its number. Thank you. -
@Denlen , добрый день, задача продукта предупреждать вас о нежелательных соединениях, дальше вы можете настроить исключения, если считаете, что опасности нет. Исключение можно настроить через Настройки - Защита - Веб Антивирус - Расширенная настройка - Доверенные адреса - кликнуть на “доверенных веб-адресов” - Добавить checkpost.club
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System Restore In Safe Mode Not Working
Igor Kurzin replied to Alexandra's topic in Kaspersky Total Security
Hi Alexandra, Most likely you are dealing with a system corruption due to some third party software bug, as Berny mentioned. Kaspersky prevents malicious activity, but cannot prevent other software from having bugs. Do you remember what was the name of the software that led to the issue? all files & folders had gone & all non-Microsoft software Looks like Windows made some automatic system restore without keeping your files and non MS programs. You may try to use a third party tool to search for deleted folders, the data still can be on the disk. -
How to do for Kaspersky don't detect crack ativator?
Igor Kurzin replied to est7's topic in Kaspersky Total Security
Hi @est7 , Please note, Kaspersky does not approve usage of cracks/activators, but it should be possible to configure an exclusion. -
"Network attack detected" Generic port scan UDP
Igor Kurzin replied to RuiOliveira20's topic in Kaspersky Security Cloud
Hi @RuiOliveira20 , Thanks for posting back. It is a known issue with version 21.1, in fact, there is no network attack. To fix this issue, please install the latest version of the product: https://www.kaspersky.com/downloads#update-product -
Hi @Jimkirk363 , While in Safe Money list, click on “show all” (if available) to expand the list, search for any website containing lloydsbank.com that has “Do not run Protected Browser” next to it and delete it. Check the issue. If there is no lloydsbank.com in any of the websites with “Do not run Protected Browser”, please submit a ticket to technical support via my.kaspersky.com and let me know its number, so we will continue further analysis from there.