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  • Forum

    1. 23

      KERNEL.32dll

      Hi @Leo24 Sorry for delay. Your GSI report has been received and this report looks clean for the computer system. ADNotificationManager.exe is a process of software that belongs to Adobe, and you can see if the Adobe software on your computer is up to date or you can use other PDF viewers, such as foxit reader or pdfgear, etc. If possible, I would like you to temporarily uninstall Adobe XI and Adobe Refresh Manager, and see if this problem still occurs after these two software uninstallation. Regards.
      Wesly.Zhang in Kaspersky: Basic, Standard, Plus, Premium
    2. 1

      On click Kaspersky UI keeps going to the back.

      Hello @Pete_Downunder, Welcome! Please provide the *full* OS Build number, in Windows Search, type WINVER, select the WINVER app & post back the information shown please? In Kaspersky Standard, select the Settings icon ⚙ on the lower-left-hand-side of the GUI, in Settings, select Manage settings, select Export, name the configuration file & select a path to save the file, READ: How to export settings. Restore the Kaspersky application to default -> still in Manage settings, select Restore, select Next, select Confirm, select Done. Shutdown the computer using Shutdown, not Restart, power ON by pressing the power button, login. Recheck the issue? IF it persists, *uninstall* Kaspersky Standard, at the end of the *uninstall* -> shutdown the computer using Shutdown, not Restart, power ON by pressing the power button, login. Download a *new* Kaspersky Standard installer: https://www.kaspersky.com/downloads#update-product Clean install Kaspersky Standard, at the end of the install make sure (you're) signed into the Kaspersky Standard application with the same email address that (you) use to sign into (your) MyKaspersky account. Run a Database update. Shutdown the computer using Shutdown, not Restart, power ON by pressing the power button, login. Recheck the original issue? Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋
      Flood and Flood's wife in Kaspersky: Basic, Standard, Plus, Premium
    3. 4

      HomeNetworkMonitoring start error on macOS 15

      Hello @yukko, Thank you for posting back & the information! Post a full-screen-screen-image please - we need to see what you see please -> *hide any personal information before posting* Standard doesn't have the Smart Home options. Have steps 1 to 7 been done? Thank you🙏 Flood🐳+🐋
      Flood and Flood's wife in Kaspersky: Basic, Standard, Plus, Premium
    4. 4

      HomeNetworkMonitoring start error on macOS 15

      I don't see any sign of "protection has been disable" on main kaspersky window , but "sudo kav status" gives me "HomeNetworkMonitoring disabled" while others are enabled or running
      • 1
      • Thanks
      yukko in Kaspersky: Basic, Standard, Plus, Premium
    5. 4

      HomeNetworkMonitoring start error on macOS 15

      thank you for reply. I was testing if kaspersky was blocking access from another device on my LAN, but it was not kaspersky. so I was trying to re-enable it, but it failed. I did not change any thing or file during that time. my kaspersky is standard version. maybe it's premium functionality?
      • 1
      • Thanks
      yukko in Kaspersky: Basic, Standard, Plus, Premium
    6. 2

      Грустный вывод

      Если в корзине ничего нет-то есть корзина чистая то виндовское "очистить корзину" не активно. Поэтому не глядел. Гляну.
      Лексей in Kaspersky: Basic, Standard, Plus, Premium
    7. 1

      высокая задержка до ближайшего сервера

      Включеный ВПН безбожно тормозит, сайты открываются с трудом. Низкое качество сервиса.
      danmake in Kaspersky Secure Connection
    8. 2

      Грустный вывод

      А в самой корзине после удаления пусто? Или нет Тут ведь как посмотреть, если появляется "очистить корзину" , то можно ли говорить , что корзина грязная? Или очищается уже чистая. Я сужу о чистоте корзины по наличии в ней мусора, а не по надписи
      kmscom in Kaspersky: Basic, Standard, Plus, Premium
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