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When I try to backup files, the kaspersky program does run the process but when I check the dropbox, there is nothing in the folder, just a file that says backup.db

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Hi,

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When I try to backup files, the kaspersky program does run the process but when I check the dropbox, there is nothing in the folder, just a file that says backup.db

Could you please clarify which one of KL products do you use?

What backup exactly we are talking about?

Thank you!

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