J'ai un compte MyKaspersky à partir duquel je soumets des requêtes au support technique.
Mais, depuis le samedi 21 mai 2022, je n'arrive pas à soumettre ma requête.
J'ai besoin de KIS 2023 offline installer. Comment obtenir le lien de téléchargement ?
Me joindre : *****@*****.tld
Please help me
I have transferred pictures that I took from a camera (Canon, and from my mobile"Samsung") to my laptop, Microsoft surface with windows 10 operating system,
These photos were fine and opened smoothly, and each one is a few megabytes in size,
A few weeks later, I tried to back up my pictures and files on external hard drives; I was surprised that all my photos were of total 5 terabytes! And each one is 23 Gigabyte in length, and they can't be opened. I know this is a fake size as my storage in the laptop is a total of 1 TB, and the Kaspersky total security doesn't recognize any problem.
I am really worried as those pictures are very important to me
I hope you can find a solution to my problem as I am a researcher and if I lose those pictures, I lose lots of work for months!