Jump to content
Sign in to follow this  
teambest

Accessing My Kaspersky Account

Recommended Posts

I purchased Pure 3.0 with enough device coverage so that my college age kids could add their Macs. We are having difficult with them being able to access my account. they have the login and password as well as key to add their devices for coverage however they cannot log into my account. Can anyone offer a solution? I have already put the question to tech support but sometimes it takes a bit for them to answer so I thought that I would ask here as well.

Thanks.

Share this post


Link to post
I purchased Pure 3.0 with enough device coverage so that my college age kids could add their Macs. We are having difficult with them being able to access my account. they have the login and password as well as key to add their devices for coverage however they cannot log into my account. Can anyone offer a solution? I have already put the question to tech support but sometimes it takes a bit for them to answer so I thought that I would ask here as well.

Thanks.

 

 

It is the weekend. In order to receive an actual technician's response, you must reply to the email you were sent where it sends you the suggestions to take.

Share this post


Link to post

Pure 3.0 is not compatible with Mac OS. Please specify what exact account do they try to login into.

 

Additionally please post your incident number.

 

Thank you!

Share this post


Link to post
Sign in to follow this  

×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.