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Jerbo

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  1. I have found that disabling WD in msconfig/startup does not always stop WD running. What I do is go to start and in the search field type defender. This will bring up Microsoft Windows Defender Security Centre option. Click on that and you will get a page with several options on the left to turn on/off different parts on the Windows Security Centre. As for the recommendations to configure you can ignore or configure, it's up to you.
  2. If I buy a 2 year licence today for KTS is there a time period in which I have to activate that licence or is the licence activated from date of purchase. I already have a licence that will expire in 19 days or so. If I purchase a 2 year licence today can I wait for 19 days before I activate/use it and will I have 2 years from that date or how does it work. Thanks.
  3. So I've used KAV for years but decided I would try a fuller package, Kaspersky Total security 19.0.0.1088(b). After installation I loaded Outlook 2016 and hit "Send and Receive" only to be greeted with an error message "Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance." Then I paused clicked on the Kaspersky tray icon and selected "Pause Protection", ran Outlook 2016 again and no problem so there is no doubt KTS is causing the issue. I searched the forums and saw a guy pose a solution which was to exclude the servers one has set up in Outlook in KTS, however this does no mean you then are skipping any protection when downloading mail so whats the point. There must be a proper fix for this where one still has Total protection and can download and send emails. PS* One thing that did work was in "Network Settings" deselect "Scan encrypted connections upon request from protection components" and tick "Do not scan encrypt connections" instead. However I suspect this is probably more dangerous than just adding the 2 in/out email servers in exclusions although it may point to where the issue lies.
  4. Also, in addition to what Wesly.Zhang indicates in the post located two posts above this post, Hi guys, I also got this "heur.trojan.script.generic" after doing a full scan. The files identified were "C:\Users\username\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\#!001\MicrosoftEdge\Cache\Y4SD625R\m[1].js and C:\Users\Username\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\#!001\MicrosoftEdge\Cache\XT1ALBQT\a[1].js I was able to manually delete both .js files. Would this be a false positive or could these files have done any malicious damage. I am running Win 10 Home 64 bit using KTS.
  5. I am using Outlook 2016 as my email client setup using imap. I was having issues receiving and sending emails so I turned off Mail Anti Virus and Mail Anti Spam, I just do not have the time for troubleshooting these issues. Now I have the same issue only worse, KTS has completely stopped emails from being received or sent, how do I know it is KTS, after two days of no emails I disabled or paused protection on the KTS menu and viola, all my emails in my sent box went and 2 days of emails arrived. Any idea what is going on here, I do not like having to disable my protection to send emails. I will forget to turn it back on someday and God knows what?
  6. That is because, unlike other versions that option was removed in the KIS14 version, go figure :angry: Previous replies in this thread explain how you can achieve this by using a command from an elevated command prompt(open command prompt as Administrator). Basically you open the command prompt as Admin and go to "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0" and type "avp.com EXPORT C:\KISSettings.dat" without the quotes. The file KISSettings.dat in then created on the root drive(C:) on your pc. I for one think the omission of this option is a retrograde step and cannot understand why Kaspersky would have left, no, taken it out. The idea that you can just install KIS14 over KIS13 to keep your config settings does not cut it for me. For starters a clean install is always better imo. Some of us are upgrading our systems to new bigger disk drives or SSD drives and want a clean install of the OS never mind our software, point being the option to import and export our config settings was very usefull and imo should not have been removed.
  7. I have been using KIS for years now and I find it very good. I am now using KIS 2013. I installed Malwarebytes Antimalware recently and am getting ip-block pop up messages concerning Avp.exe. The messages are as follows: 00:05:37 UserNme IP-BLOCK 173.241.240.153 (Type: outgoing, Port: 50123, Process: avp.exe) 00:05:37 UserNme IP-BLOCK 173.241.240.153 (Type: outgoing, Port: 50125, Process: avp.exe) 00:05:37 UserNme IP-BLOCK 173.241.240.153 (Type: outgoing, Port: 50124, Process: avp.exe) 00:05:37 UserNme IP-BLOCK 173.241.240.153 (Type: outgoing, Port: 50126, Process: avp.exe) 00:05:37 UserNme IP-BLOCK 173.241.240.153 (Type: outgoing, Port: 50131, Process: avp.exe) 00:05:37 UserNme IP-BLOCK 173.241.240.153 (Type: outgoing, Port: 50132, Process: avp.exe) 00:05:37 UserNme IP-BLOCK 173.241.240.153 (Type: outgoing, Port: 50130, Process: avp.exe) 00:05:37 UserNme IP-BLOCK 173.241.240.153 (Type: outgoing, Port: 50135, Process: avp.exe) 00:05:37 UserNme IP-BLOCK 173.241.240.153 (Type: outgoing, Port: 50136, Process: avp.exe) 00:05:37 UserNme IP-BLOCK 173.241.240.153 (Type: outgoing, Port: 50140, Process: avp.exe) 00:05:37 UserNme IP-BLOCK 173.241.240.153 (Type: outgoing, Port: 50139, Process: avp.exe) 14:24:15 UserNme IP-BLOCK 109.163.230.114 (Type: outgoing, Port: 49746, Process: avp.exe) 14:24:15 UserNme IP-BLOCK 109.163.230.114 (Type: outgoing, Port: 49747, Process: avp.exe) 14:24:15 UserNme IP-BLOCK 109.163.230.114 (Type: outgoing, Port: 49749, Process: avp.exe) 14:24:15 UserNme IP-BLOCK 109.163.230.114 (Type: outgoing, Port: 49751, Process: avp.exe) 19:25:31 UserNme IP-BLOCK 81.177.6.181 (Type: outgoing, Port: 53469, Process: avp.exe) 19:25:31 UserNme IP-BLOCK 81.177.6.181 (Type: outgoing, Port: 53470, Process: avp.exe) 19:25:31 UserNme IP-BLOCK 81.177.6.181 (Type: outgoing, Port: 53473, Process: avp.exe) 19:25:31 UserNme IP-BLOCK 81.177.6.181 (Type: outgoing, Port: 53474, Process: avp.exe) 19:26:11 UserNme IP-BLOCK 81.177.6.181 (Type: outgoing, Port: 53518, Process: avp.exe) 19:26:12 UserNme IP-BLOCK 81.177.6.181 (Type: outgoing, Port: 53517, Process: avp.exe) 19:26:12 UserNme IP-BLOCK 81.177.6.181 (Type: outgoing, Port: 53522, Process: avp.exe) 19:26:12 UserNme IP-BLOCK 81.177.6.181 (Type: outgoing, Port: 53521, Process: avp.exe) 173.241.240.153 is "Openx Technologies" in the states 109.163.230.114 is "DIMEDIA LLC" (host alpha.lulzimg.com) in Russia 81.177.6.181 is "Avguro Technologies Ltd. Hosting service provider" in Russia Can anyone shed any light on what is going on here. I have run a Virus scan and my system is clean. Does the above suggest it is avp.exe that is connecting to these addresses?? Any help appericated.
  8. On the Kaspersky help page I am getting conflicting information as to what is the way to update KIS 2010 to KIS 2011. On the first page( Home → Automated solutions) it states: """""Attention! A new version of Kaspersky Internet Security is now available Your current version is 9.0.0.463 The current version to date is 11.0.1.400 We advise that you upgrade to the latest version available (11.0.1.400) This upgrade comes free with your existing valid license In order to successfully upgrade, we strongly recommend you follow the procedure below. Step 1: - Download and save the newest version 11.0.1.400 - After saving the new version, download and run the removal tool to completely remove the previous version. Step 2: Installation guide for the latest version 11.0.1.400"""""""" Note: You need to save a copy of your activation code before running the removal tool to make sure you are able to activate your license for the upgrade. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- And then in the "How to upgrade Kaspersky Internet Security 2010 to Kaspersky Internet Security 2011 correctly?"(ID Article: 3962) it states: 1. download the product distributive of Kaspersky Internet Security 2011 from the Kaspersky Lab’s official site http://www.kaspersky.com/productupdates 2. run the downloaded file 3. follow the instructions of the Setup Wizard 4. restart your computer 5. activate version 2011, if the activation information was not saved while removing version 2010. When version 2011 is installed “on top” of version 2010 the following data are automatically saved and relocated to the new version: Activation information Anti-Spam databases. So one set of instructions is telling me to completly remove KIS 2010 before I upgrade to KIS 2011 and the other is telling me I can install KIS 2011 over the existing installed KIS 2010. Which method is best. The second one is obviously the easiest as it saves time and holds onto my activation details but thats not really of much importance to me. Which one to use???????
  9. I am running KIS 2010 and also have been experiencing very slow download speeds althjough KIS has never been particularly fast when updating defs. Anyway today while investigating this I got a screen to pop up showing the following info, update source and update speed, it was just an info box none of the info shown could be changed. I had newver seen this screen before and as using KIS for over 3 years. Since then I've tried to bring this screen up again while updating but cannot remember what options got this info to display. I presume it only displays when you are updating, anyone know how I get it to display. PS: Never mind found it, you click on the Duration time which is shown in blue to launch this display. Incidently it was showing my update speed as 1kb/s which more than likely means it's stopped or timed out. My data download speed for other downloads is typically 300-330kb/s. Time for Kaspersky to increase the bandwidth maybe.
  10. I am running Win Vista at the mo. I am going to uninstall Vista completely and install Win 7 as a fresh install. What is the best way to handle my licence details as I have 265 days left on the current one.
  11. As this is already a thread I will not start a new one. I've been using KIS 9.0.0.463( for several weeks and today out of the blue I got the same detection PDM.Keylogger. I had not installed any new software for the past few weeks so I am at a loss as to where it popped up from. What bugs me the most is although Kis is telling me it found a keylogger it is not giving me any more information. It Just says Result: " Detected: PDM.Keylogger" Object: "Kernel mode memory patch" but under Application it has "Absent", so although it says it is finding a threat it can't/wont tell me what is causing that threat. Hardly sufficient. Have any of you guys experiencing this got to the bottom of it(other than reverting to KIS 09). I suspect it is a false positive but how can I be sure.
  12. There is, AVP.EXE normally found in "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009".
  13. I have done exactly the same thing but I'm afarid having looked for a restore solution it seems that once the e-mail is deleted it's gone.
  14. Yes I think you are correct Whizard, the classification appears to be done automatically. The screen shot that DonKid was kind enough to post is exactly the one I was referring to. For every app I run the file is entered into the Trusted Column giving(as far as I can see) full access for that file to the O/S, Confidential Data, Rights and my issue, the Network. At the moment I am having to go into the settings every time I install/run an app/file I have not previously run to change the premissions from "Allow" to "Prompt" or whatever as DonKid pointed out. I was hoping there was a better way to handle this. If the premissions(esp network) could be made by default to "Block" or "Prompt" or even if all apps run were placed in Low Restricted this would suit me better. Maybe I was spoiled by the training mode in KIS ver 7. Whizard your comment on changing the settings for predefined groups sounds promising, can you elaborate as I am having trouble finding the settings. Is it the groups like "Trusted", Low Restricted" you are referring to or others. Thanks for the feedback guys.
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