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Supertech

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About Supertech

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  1. hi, I have applied the patch no luck. Same issue. BR
  2. hi, The following observation has been done: 1> During update dump file is getting created 2> Whenever trying to enable any component the application getting crashed 3> When we are checking the dump file in windows it is showing 0 KB 4> They are updating the system from internet and they are not using Network agent to communicate with the ksc server. Standalone installation of kesl.
  3. hi, Please find the dump files in the below link as a sample: Download link https://wetransfer.com/downloads/0de8bd08e02215387e8e600e15623f9c20180723125426/79ede9ca54b18e035dff5d1a760ee63520180723125426/dcafaf 1 file kesl_07.23_17.55_13392_.dmp
  4. Hi, automatically dump files getting created in kesl10 linux in ubuntu 18.04 LTS(4.15.0.21-generic) If i disable File monitoring component it stops creating .dmp files. Today one more system’s disk got full due to .dmp files.. after every couple of mins the .dmp files are getting created. Please look into this ASAP -rw------- 1 root root 262M Jul 16 21:41 kesl_07.16_21.41_20851_.dmp -rw------- 1 root root 260M Jul 16 21:42 kesl_07.16_21.42_20978_.dmp -rw------- 1 root root 265M Jul 16 21:42 kesl_07.16_21.42_21111_.dmp -rw------- 1 root root 264M Jul 16 21:42 kesl_07.16_21.42_21245_.dmp -rw------- 1 root root 264M Jul 16 21:43 kesl_07.16_21.43_21376_.dmp -rw------- 1 root root 269M Jul 16 21:43 kesl_07.16_21.43_21505_.dmp -rw------- 1 root root 260M Jul 16 21:43 kesl_07.16_21.43_21640_.dmp -rw------- 1 root root 269M Jul 16 21:44 kesl_07.16_21.44_21807_.dmp -rw------- 1 root root 261M Jul 16 21:44 kesl_07.16_21.44_21944_.dmp -rw------- 1 root root 269M Jul 16 21:44 kesl_07.16_21.44_22076_.dmp -rw------- 1 root root 263M Jul 16 21:45 kesl_07.16_21.45_22200_.dmp -rw------- 1 root root 264M Jul 16 21:45 kesl_07.16_21.45_22337_.dmp -rw------- 1 root root 263M Jul 16 21:45 kesl_07.16_21.45_22466_.dmp -rw------- 1 root root 258M Jul 16 21:46 kesl_07.16_21.46_22602_.dmp -rw------- 1 root root 265M Jul 16 21:46 kesl_07.16_21.46_22729_.dmp Please find the collect collect tar.gz file in the below linK; https://drive.google.com/open?id=1TGKxq9sthThWqtxqpWH8W4nZzW6XQ6jf Thank You
  5. Hi dbarnes69, Still waiting for the exact steps and pics as requested. Thank You
  6. hi, please update. Waiting for your quick response. Thank you.
  7. hi, can you provide me the steps to be performed along with screenshot. It will be very helpful BR
  8. hi, unable to send emails to outside network from zimbra server via ksmg. When Iam trying to send mail from domain to gmail its giving error relay access denied. Kindly provide appropriate solution. BR
  9. hi, only I want to know send emails to outside network from zimbra mail server through ksmg . Earlier mails were sent from zimbra server to sonicwall firewall to the outside network. Now we want zimbra server will send mails to ksmg & ksmg will scan & send mails via sonicawall firewall to the outside side network. So what changes need to be done. I this scenario when Iam trying to send mails from zimbra to ksmg but ksmg unable to forward the mails to the outside network via sonicwall firewall. Its returning back acces denied unable to deliver. Please guide. Thank You
  10. Hi, I have already followed up the document & completed the installation. But my problem is that when i am sending or receiving mails while attaching spam related document. It's not showing in the dashboard whether its scanned or not. Dashboard is clean. No statistics. Please help. Thanks.
  11. Hi, Zimbra mail server is installed citrix xen server. And ksmg is installed on VMware esxi. But unable to route the mail for scanning. Kindly help.
  12. Hi, KSMG Unable to integrate with zimbra server. what to do ? Kindly guide. Kaspersky Secure Mail Gateway - Latest Version: 1.1.2.12 Thank you.
  13. Hi, Please provide online video for kaspersky secure mail gateway deployment. BR
  14. Hi, On every AV update kes showing restart popup. Please suggest. Thks
  15. Hi, we are facing restart popups are showing for AV updates.Kindly provide some solution. Thanks.
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