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About tejrajcd

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  1. ok i do as per your sugestion . now i'm updating . if any problem again occur then i'll post it. thanks
  2. Dear support team my os is windows server 2003 r2 plz help to shut out this issue . i'm not able to upgrade to ksc from Ak due to database issue and above attach is eventvwr log
  3. Take the backup of this AK with backup task or klbackup.exe and reinstall the administration kit again. or you can upgrade it to KSC 9
  4. plz check attach screenshoot of eventviewer of kaspesky and see attach event log too. give me the sugestion what is problem in database . where kaspersky adminkit 8.0.3126 version. it gaves always problem in upgrade to ksc 9 so , i have to solve this db error in v8 then only i can upgrade newer one. waiting reply logevent.rar
  5. does your system have installed gcc compiler ? #rpm -qa gcc from your log it says you haven't accept your liscence agreement. check once.
  6. any other idea there . when the patch A or B will release may be that will fix?
  7. I took backup of kaspersky administration kit v8 sucessfully in the state of working perfectly and upgrade it to KSC . upgrade also done sucessfully but failed to connect to administration server. my os is windows server 2003 r2 sp2. i again full uninstall it and again do the clean installation . it connects the administration server sucessfully . after that i restore the backup files . it restore sucessfully but could not connects to administration server . now i think my backup have problem and so i uninstall all and again install kaspersky administration v8 and restore back up now too it works sucessfully but same backup restore in KSC v9 could not work . dear expert and moderators plz give some hints what may be the probable solution of it.
  8. Offline update means updating the Kaspersky antivirus application database where there is no availability of the internet connection. We could not directly download the update file through the Kaspersky website but we can take out the update files from that computer where internet connection is available and Kaspersky antivirus is up to date. For taking out the update file. Click on Settings Now click on the update icon of it on the top most part of kaspersky interface To save update file from internet connected computer please checkmark the copy updates to folder option. By Default in windows 7 update files are saved on the location of c:\programdata\kaspersky lab\avp12\update distribution\ If you want to same in your customize location then use browse button to give your required location. After giving the location to save the update file then update your Kaspersky antivirus via internet connection. After successfully updated update files named AutoPatches, Bases, Index are stored in your folder location. copy this folder and show this it in your pc's update source.
  9. Please use latest version of wks download from here and full update it and scan your computer using safe mode and system restore off mode.
  10. Autorun disabling feature is already integreted in it wks mp4
  11. There is no unprocessed files in repositories, Next solution .
  12. dear moderator please help me to trace out this above problem.
  13. AK-8.0.2163 netagent - 8.0.2163 in slave server PC and 8.0.2134 in another client two client computer are up to date i.e full scan & full updated and doesn't have any problem but while monitoring via AK it shows yellow color to both. whereas one says "There are unprocessed objects" but there is not any threats found in client pc and in another pc it shows "Waiting for reboot (Waiting for reboot to complete update, application is working)" but it already rebooted many times and updated. What may be the problem? i have already re-install netagent.
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