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Forum
1. 11
  
  Kaspersky Protection Extension notifications to install it in Google, while it is already installed.
  
  Hello again dear friends. It's been 2 days since the error bug has not appeared to the app's main menu. Ok yes this is great. I sent them yesterday to inform them about it and told them " not to be given an answer like super!! Just monitor it and inform us about". Guess what? I was given exactly the same answer. Not to mention that I had also asked another thing (regarding core isolation - memory integrity to make it harmonically work with their app so as not to have it turned off) and no answer was given to that. And this is not the first time that happens something like this. The last two days we are trying to fix how to make a contact with LogMeIn exe file, which after their proposal I tried to install and it was detected as virus - Trojan by their own company!!!! I proposed team viewer/ anydesk which are safe apps but no answer be given to proceed with this. After a useless week email conversation I conclude to that below: These kind of manners shows me: a) irresponsibility b) they do not care-ignore customer needs c) they don't read whole messages. So they ignore me. They just answer something so as not to be shown rude. In conclusion, regarding my issue it was fixed by itself without their help. Because either they do not know their job or they do not know how to fix it. They also told me another irrelevant thing, that they want me to run some diagnostics in case it appears again (while I have already run the gsi tool exe and did exactly what I was instructed to do except for the virus LogMeln file). It's a shame to treat customers like this. I have already set an example regarding an error in malwarebytes extension in firefox, a month ago. I sent them the diagnostics required. They updated it, I tested it and that's all. After these, it's time to think to switch after 14 years to bitdefender which is of course better than Kaspersky. I can't tolerate treating their customers like this. If you do not know your job, then stop working there
  
  11 minutes ago in Kaspersky: Basic, Standard, Plus, Premium
2. 1
  
  Sobre estado de suscripción: Desconocido
  
  Bienvenido a la Comunidad de Kaspersky. Hum qué raro 🤔 y al haber conectado las aplicaciones con tu cuenta My Kaspersky, en la aplicación ¿te dice los días que restan de la suscripción?
  
  2 hours ago in Para usuarios particulares
3. 1
  
  カスペルスキーVPN2024kのソフトには消されておりますが、コントロールパネルのプログラムと機能の中にVPNが入っていて、削除ができない状態になっております。削除中にエラーで止まるのです。
  
  https://support.kaspersky.com/common/uninstall/1464
  
  2 hours ago in Kaspersky: Basic, Standard, Plus, Premium
4. 10
  
  Kaspersky Free и Kaspersky Endpoint Security по-разному реагируют на один и тот же url
  
  Большое спасибо всем за помощь в решении ситуации.
  
  3 hours ago in Вопросы, связанные с вирусами и шифровальщиками
5. 7
  
  Can't send email with VPN on.
  
  Hi Berny - it might be a slightly different subject but I think you will be able to help. When I click on the link in Password Manager to install the extension in Firefox the link doesn't work. This is the link: https://click.kaspersky.com/?hl=en&pid=kpmwin&version=25.0.0.501&hotfix=&syst=Microsoft Windows 10 10.0.19045 Build 19045&link=ffext Hi Berny the link simply wasn't opening. It may not like Firefox. I've got there in Chrome. Thanks again Marcus
  
  4 hours ago in Kaspersky VPN Secure Connection
6. 10
  
  Kaspersky Free и Kaspersky Endpoint Security по-разному реагируют на один и тот же url
  
  Это стоит включить в KES, это один из основных сейчас детектов сайтов и там очень и очень редко бывает ложное срабатывание. Сомневаюсь, что ложное срабатывание, учитывая что ругаются и другие антивирусные сервисы. Вы всегда можете отправить сайт на проверку через поддержку в Вирусную Лабораторию: https://support.kaspersky.ru/b2c/ru#contacts или https://companyaccount.kaspersky.com/request/create/support-select, подробно описав ситуацию и приложив скриншоты детектирования, возможно они подскажут где на сайте вредоносный код.
  
  4 hours ago in Вопросы, связанные с вирусами и шифровальщиками
7. 1
  
  Kaspersky Small Office Security Management Console
  
  https://ksos.kaspersky.com Login to Console and You can manage through it
  
  5 hours ago in Kaspersky Small Office Security & Management Console
8. 0
  关于卡巴斯基改版后的一些问题
  
  之前KTS或者KIS似乎官网都显示兼容安卓的，目前国区的似乎没有标注兼容安卓了，因为手机采用的类原生设备，日后可能还需要用到，目前还没过期，不确定改版后的是否兼容？设备或用户的计数问题，有的地方售卖说的是设备有的地方是说的用户，虽然一个码似乎可以激活几次，之后需要发邮件重置，我尝试过一用户或一设备的码可以同时激活PC和安卓的甚至更多设备的，不太理解是怎么计数的？如果购买其他地区的订阅，在中国大陆使用，能否使用中国大陆禁用的功能，比如VPN。还有个建议，密码管理器可以兼容下Linux，做个浏览器插件也行，方便跨平台，安卓/PC的填充待选可以把身份验证器也加上方便一些…
  
  5 hours ago in 家用产品支持
  
  license
  
  kaspersky premium
  
  (and 2 more)
  
  Tagged with:
  
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  kaspersky premium
  
  android 15
  
  kaspersky vpn

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