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  1. Ok so I'll make this short, my software windows 11 was glitching for no reason, I already had kaspersky installed, it found nothing, also nothing weird in task manager taking alot of cpu or anything. I did decide to reset my pc, for some reason this time it took about 5 hours to complete. When opening the pc I wanted to run a scan from windows, it said something like "your IT has denied access", I installed kaspersky once again, after closing and reopening my PC the next day, at the first 10 seconds, there was a red alert at windows security, it said "Kaspersky is snoozed" at virus and threat protection, while firewall and network protection was also disabled. Then I guess kaspersky loaded and all the warnings disappeard. There might be a logical explanation, its that I'm just worried since this is the first time it has happend to me. Also, after installing a ram stack stick, my TPM is no longer found in my motherboard... not sure if that has to do with anything. I own kaspersky total security, kaspersky vpn and password manager.
  2. I'm using Windows 11 with Korean IME. I tried turning off hardware virtualization didn't work. Only turning off the category worked but it loses the functionality.
  3. Hola, cómo están? Quería saber exactamente cómo desactivar la renovación automática a la suscripción de Kaspersky, ya que la tarjeta que está vinculada no es válida (la cambié) y quiero agregar otra. Lo que me está pasando es que, al hacer clic en "Detalles de pago" o en "Detalles" en donde está la tarjeta, me aparece este cartel, y no estoy seguro de si quiere borrar los datos de mi cuenta o algo parecido. Qué sería esta advertencia? Y qué debería hacer para cambiar la información de las credenciales de pago de la suscripción? Que pasaría si dejo la renovación automática activada y los datos de la tarjeta son inválidos? Gracias de antemano.
  4. Почему ваши антивирусы не ищут FUD, полностью криптованные в рантайме вирусы даже про версия? За что мы платим деньги? Ну вот зачем?
  5. showing this error, not able to update database too, have already unistalled & installed 3 times, but still no solution, have already created ticket too: Kaspersky Technical Support - ID INC000015564799 Still no resolution from support too ... and due to this my MS Office got corrupted too, worse experience, never encounter this with Norton, thinking of going back to Norton, pls advice.
  6. Hello, Asking the community, as I've been running in EXHAUSTIVE CIRCLES with the support-experts at Kaspersky Labs support. Kaspersky Premium has been working, flawlessly, on an older desktop that I have reserved for kids and guests. Hence, why it's still on an older O/S. It's fully locked down, in regards to the standard User's ability to affect change. Point being, during the prior AUTO-installed Version-Update of Kaspersky Premium a few months ago, and without my consent, it (1) REMOVED my ability to access Parental Controls, (2) attempted but failed to auto-engage Kids Safe, and (3) REMOVED the prior settings I had engaged. You heard me correctly - Kaspersky now allows ANYONE to download EXE, ZIP et al. , contrary to my former settings / preferences. To provide added insight, I had long ago opted-out of their lackluster "Kids Safe". This action auto-enables the Parental Controls feature inside the main Kaspersky Premium app. The feature and its settings were working perfectly, prior to aforementioned auto-update, wherein I had settings such as DISALLOWING ALL users from performing downloads (such as EXE and ZIP), with the exception of the Local Admin. As stated, this was working flawlessly and is a standard security practice on any computer. The support team then asked me to manually install Kids Safe, providing me with a download URL to that installer. This doesn't work nor does it throw any errors or logs as to why .. it merely completes without any sign of Kids Safe being present - desktop icon, Start Menu, or on the hard drive itself. On my own, I did a FULL uninstall of Kaspersky Premium, rebooted, followed by a full install and from-scratch reconfigure. Despite this rigorous attempt, neither Parental Controls re-appeared .. nor did Kids Safe engage even after the app's initial launch prompted me about Kids Safe .. showing the PhD's review .. etc. NADA. The support team requested I provide them with a "Traces Archive" data-collection, using their support tool, to which I gladly obliged. They responded a week or so later with this: As most savvy users will note, this HKLM Registry area is NOT accessible for changes; not even for the Local Admin. I immediately responded, asking for insight on how that may be changed ... perhaps, by a special boot-time fix they could supply. This request was completely ignored. Instead, they next asked to Remote into my computer. As much as I do appreciate and promote Kaspersky Labs products, I don't wish to allow anyone into my private network ... especially, without even providing a hint as to their plan of action. Preposterous request, at best. The support team then asked me to perform the following steps, despite my (prior numerous times) disclosing that their app no longer prompts to "Restore Parental Controls" nor allows me to perform even a stand-alone install of Kids Safe! It is ENTIRELY UNACCEPTABLE that Kaspersky has not only removed my Parental Controls .. but their action has REVERTED my Security Preferences thereby allowing ANY user to download EXE, ZIP .. and, MOST DESTRUCTIVELY, drive-by downloads engineered specifically to exploit vulnerabilities on ALL O/S .. especially, those aged / out-of-support. This action has now forced me to bear the expense of replacing that entire computer with newer hardware and current O/S, as it's too old to properly host the demands of a newer O/S. Anyone with this experience, please opine.
  7. Hey, I am a new User, but I am already unhappy. Although fully secured with Kaspersky, my Private Phone which is connected to my Jobs Servers (Michelin), was hacked. I found the case. I don't know what got hacked but found the worm, see picture. How can I ad it to the infected apps list? I don't have a Laptop with me, I am on a Business Trip. But I Have Time if needed I can travel wherever you say. How big the damage done is I have to find out with the IT from Michelin. Thank You in advance, you can call/text/email me 24/7 another sleepless night, I thought I was pretty safe with Kaspersky. I am Sorry but I have no trust into Kaspersky anymore. I am ready to talk to Customer support. I am in Germany/Rheinland-Pfalz at the moment.
  8. Обновления антивирусных баз не обновляются нажимаю множество раз на обновление обновляется потом заново пишиет "Базы устарели" Поогите пажалуста
  9. Salve, ho un problema con l'estensione per browser: quando clicco sopra l'estensione, e quindi cerco di utilizzarla, mi risponde con l'immagine allegata. Specifico che ho un abbonamento Premium e che quando apro l'app del pc mi dice d installare l'estensione seppure io l'abbia già fatto. (Ho anche provato a disinstallarla e reinstallarla).
  10. 1. Hello I downloaded the app and bought a license. At first, when everything went smoothly, now I get the connection cannot be checked error. When I click on this notification, nothing happens. 2. I've been having problems with the internet since I founded Kaspersky. Both my mobile data and Wi-Fi connections have slowed down a lot. Although I am connected to the internet, the applications are not working properly. Kaspersky VPN improves when I turn off and restart the phone. ( I'm using iphone 14 pro max iOS 16.5.1(c) )
  11. Eu tinha a versão que foi descontinuada do kaspersky, comprei a atual (premium), porém, já reinstalei 3x e eu não consigo logar.
  12. Olá, estou com um problema no Chrome. Toda vez que faço uma busca no google, o navegador tenta realizar o download de um arquivo, que é bloqueado pelo Kaspersky. Isso acontece sempre e gostaria de resolver a questão que origina esse download, não ficar bloqueado o arquivo toda hora. Segue descrição que aparece na aba "Navegação Segura" do anti-vírus: Evento: Download negado Usuário: LAPTOP-FLABHMA3\danie Tipo de usuário: Iniciador Nome do aplicativo: chrome.exe Caminho do aplicativo: C:\Program Files\Google\Chrome\Application Componente: Navegação Segura Resultado da descrição: Bloqueado Tipo: Probabilidade de download de software não autorizado Nome: https://bookreal.net/23d513e94fc094fe5a.js Nível de ameaça: Alto Tipo de objeto: Página da Web Nome do objeto: 23d513e94fc094fe5a.js Caminho do objeto.: https://bookreal.net Motivo: Proteção na Nuvem Eu tenho o arquivo HAR como exemplo, mas não se permite a juntada no tópico. Obrigado pelo auxílio!
  13. Kaspersky gives me erros every 6-7 hours after i enable it from accessibility settings. I have attatched the required screenshots for your kind perusal.
  14. Dear Kas Community Support I have noticed today that I my Kaspersky Password Manager on my PC is not logging in with my password, but my phones Kaspersky Password Manager does login with the password I have for my account. I have just noticed that my Total Kaspersky will not update the either. I have been having some other issues in the last month. My Windows and Java hasn't been updating for the past month and I uninstalled the Java to clean install and it hasn't been able to install since. Today I also noticed that I no longer have any space on my 1TB SSD, like something has been filling up my SSD. Why would I be able to login on my phone but not on my PC?
  15. Bin ich als Privatanwender davon betroffen? Sucht Kaspersky nach dem "Terminator . sys / zamuguard64 . sys / zam64 .sys" in C:\WINDOWS\system32\drivers\ nach der neuen Malware? Also als Frage an die Community
  16. Olá, eu gostaria de saber se o kaspersky premium possui uma ferramenta de detecção de rootkits.
  17. Hello everyone, The overall performance of the application is average or slow most of the time. Filling in passwords when I go to a website is slow, I'm waiting 5-10 seconds. Saving passwords in the browser is much faster. Also, using the KPM UI is not responsive as I expected. Click actions take ~0.5 seconds. Scrolling through the accounts page is slow. Delete, update etc. actions take ~1-2 seconds. I want to use KPM but it's slowing me down. Unless there are plans to improve performance, I have to switch to another application. Alternatives of KPM are much faster. I hope there are some plans for the performance. Operating System: Windows 11 Pro, 22H2, 22621.1848 / I also tried on Windows 10 Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz RAM: 16.0 GB (15.8 GB usable) System Type: 64-bit operating system, x64-based processor KPM Version: 23.0.0.1051 / 1686048945_7385 / 1.0.523.0-0.8.3.0_1 KPM Accounts: ~800-1000
  18. Minha duvida é: posso 'enviar' o kaskpersky pro email dos meus familiares para eles terem acesso 'individualmente', sem a necessidade de utilizarem o meu email? pois caso eles acessem pelo meu email vão ter acesso ao meu 'Kaspersky senhas' correto?
  19. Hallo Community, Ich habe ein Video gesehen wo es möglich ist mithilfe von der folgenden Unicodes eine Datei so zu verändern, dass sie nicht als .exe erscheind sondern als jede andere Datei. Beispiel ---exe.docx => sieht wie eine docx Datei aus aber dadurch, dass der Titel einen Unicode "left to right mark" verwendet ist es leider nicht gleich ersichtlich, dass es eine exe Datei und keine docx Datei ist. Man sieht es zwar wenn man im Explorer die Dateinamenerweiterung an hat. Kann auch mit jeder anderen Datei sein. Aber es wäre echt hilfreich wenn man diese Funktion austellen könnte damit fogende Befehle als Warnung angezeigt werden: U+200E LEFT-TO-RIGHT MARK U+200F RIGHT-TO-LEFT MARK U+202A LEFT-TO-RIGHT EMBEDDING U+202B RIGHT-TO-LEFT EMBEDDING U+202C POP DIRECTIONAL FORMATTING U+202D LEFT-TO-RIGHT OVERRIDE U+202E RIGHT-TO-LEFT OVERRIDE U+2066 LEFT-TO-RIGHT ISOLATE U+2067 RIGHT-TO-LEFT ISOLATE U+2068 FIRST STRONG ISOLATE U+2069 POP DIRECTIONAL ISOLATE Denn dann muss man nicht jede einzelne Datei überprüfen mit command prompt und ">dir" und man schauen muss ob TeXT "?x" vor dem Dateinamen steht. Vielen Dank für eure Hilfe in der Vergangenheit ? (Screenshot im Anhang zeigt die richtig angezeigte Datei und um welche es sich handelt, da man ja leicht das Icon wechseln kann)
  20. How do I stop Kaspersky Premium from requiring a Google sign in every time I open a new window in Chrome?
  21. After installing Kaspersky premium and restarting my computer kaspersky blocking asus services i tried to create exclusion, pause kaspersky but no luck only way to get Asus service to work again is to uninstall Kaspersky. I use the last version of i figure it out after several windows 11 reinstalls Has someone the same issue ?
  22. TIVE QUE FORMATAR O PC E NÃO CONSIGO ENCONTRAR O CODIGO DE ATIVAÇÃO. TENHO UMA ASSINATURA DO KASPERSKY PREMIUM ATIVA E NÃO CONSIGO FAZER O DOWNLAOD DO APLICATIVO!
  23. I decided to test Kaspersky to see how effective it is at deleting files, and I was surprised to find that it can even remove files that are protected by Folder Guard after a restart. I believe it would be helpful if Kaspersky had a feature that allows users to select a specific file or folder for deletion. By implementing this feature, users would have greater control over which files are removed, which could be particularly useful in situations where a specific file needs to be deleted for troubleshooting or security reasons.
  24. Merhaba Başlıktakiler aynı şeyler mi oluyor?
  25. Много написано про новые подписки, какие они классные и крутые и т.п., но НИГДЕ не написано: 1. Можно ли сделать апгрейд? Да, вот тут написано, что с Тотала можно на Плюс перейти. А если я на премиум хочу, что делать? 2. Старые продукты будут продлеваться и поддерживаться и дальше или стоит отключить автопродление того же Тотала? 3. Может плохо смотрел, но не нашел информации: к примеру, Премиум подписка на 3 устройства на 2 года - менеджер паролей на всех устройствах будет один или можно будет создавать разные аккаунты?
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