Help on Error installing driver mklif.sys_X64_NT602

[wdelano]

Ok so Kaspersky Endpoint Security 10 installed fine on the server and we were able to push out the install to all pc's except one. Troubleshooting the problem yielded this error.

 

Kaspersky Endpoint Security 10 Service Pack 1 for Windows (10.2.2.10535): Remote installation completed with error on client computer: Fatal error during installation. (Error 27300.Error installing driver mklif.sys_X64_NT600.)

 

I have made sure no other malware or virus software is running on the pc. I have googled and researched this on the forums but can't seem to find anything about this exact error. Any help would be great.

[Dmitry Eremeev]

Ok so Kaspersky Endpoint Security 10 installed fine on the server and we were able to push out the install to all pc's except one. Troubleshooting the problem yielded this error.

 

Kaspersky Endpoint Security 10 Service Pack 1 for Windows (10.2.2.10535): Remote installation completed with error on client computer: Fatal error during installation. (Error 27300.Error installing driver mklif.sys_X64_NT600.)

 

I have made sure no other malware or virus software is running on the pc. I have googled and researched this on the forums but can't seem to find anything about this exact error. Any help would be great.

 

Hello,

please attach GSI report, installation logs, screen shot of the error message during the installation.

Thank you.

[mastropizza]

Ok so Kaspersky Endpoint Security 10 installed fine on the server and we were able to push out the install to all pc's except one. Troubleshooting the problem yielded this error.

 

Kaspersky Endpoint Security 10 Service Pack 1 for Windows (10.2.2.10535): Remote installation completed with error on client computer: Fatal error during installation. (Error 27300.Error installing driver mklif.sys_X64_NT600.)

 

I have made sure no other malware or virus software is running on the pc. I have googled and researched this on the forums but can't seem to find anything about this exact error. Any help would be great.

Hello,

 

we've verified the same problem with a couple of customers and KL support did suggest to install that driver manually.

Of course, in order to get this driver, you have to open a ticket!

 

Hope this helps

M

[Borshchev]

Hello,

 

we've verified the same problem with a couple of customers and KL support did suggest to install that driver manually.

Of course, in order to get this driver, you have to open a ticket!

 

Hope this helps

M

 

 

Hello.

 

So what was the result? Was the problem solved?

 

 

Thank You.

[mastropizza]

Hello.

 

So what was the result? Was the problem solved?

Thank You.

Hi Evgeny,

yes it was in all cases but one (i mean, manual driver installation stuck...it's still under investigation). So, once that driver has been installed, KES installation went smoothly.

M

[Borshchev]

Hi Evgeny,

yes it was in all cases but one (i mean, manual driver installation stuck...it's still under investigation). So, once that driver has been installed, KES installation went smoothly.

M

 

 

Thank You for the information provided.

 

 

[wdelano]

Hi Evgeny,

yes it was in all cases but one (i mean, manual driver installation stuck...it's still under investigation). So, once that driver has been installed, KES installation went smoothly.

M

 

Awesome thanks for your time. I will have a ticket opened up ASAP!

[Borshchev]

Awesome thanks for your time. I will have a ticket opened up ASAP!

 

 

Hello.

 

Please do not forget to inform us of it`s number.

 

 

Thank you.

[sele]

Hello,

 

we've verified the same problem with a couple of customers and KL support did suggest to install that driver manually.

Of course, in order to get this driver, you have to open a ticket!

 

Hope this helps

M

 

 

halo

 

I'm new here and I'm struggling. how do i open a ticket? I need that driver too.

[Dmitry Eremeev]

halo

 

I'm new here and I'm struggling. how do i open a ticket? I need that driver too.

 

Hello,

you're welcome.

Thank you.

[sele]

Hello,

you're welcome.

Thank you.

 

 

Good morning

 

can someone please give me a link where I can get this driver mklif.sys_X64_NT600

 

Thank you...

[qwerty2]

Good morning

 

can someone please give me a link where I can get this driver mklif.sys_X64_NT600

 

Thank you...

 

Hi,

 

Could you please clarify whether you have submitted a ticket regarding this enquiry?

 

Thank You!

[sele]

Hi,

 

Could you please clarify whether you have submitted a ticket regarding this enquiry?

 

Thank You!

 

 

how do i do that? I previously asked how

[qwerty2]

how do i do that? I previously asked how

 

Hi,

 

It can be done through CompanyAccount.

 

Thank You!

[asvnetwork]

I have the same problem, and I tried too install http://aes.kaspersky-labs.com/english/endp...1_en_aes256.exe , but it's not work.

Please help me!

[Nikolay Arinchev]

Hi,

 

Could you please provide us with GSI reoirt and installation logs?

 

Thank yoU!

[apiagmbh]

I also need the driver please - Ticket ID: INC000005382801

 

thank you

[Thomas Becker]

I also need the driver please - Ticket ID: INC000005382801

thank you

provided via Incident.

 

Best regards,

[ronko]

provided via Incident.

 

Best regards,

 

Hi,

We have same issue,

Can we get the resolution for this ? or should we open a companyaccount case?

 

Thanks

 

[Dmitry Eremeev]

Hi,

We have same issue,

Can we get the resolution for this ? or should we open a companyaccount case?

 

Thanks

 

Hello,

please state the full version of KES.

Thank you.

[mulhaam]

hi,

 

i have same problem , i can't installation kasper, ' error 27300 installing mklif.sys_x64_nt602 '

 

pleas help

[Kirill Tsapovsky]

hi,

 

i have same problem , i can't installation kasper, ' error 27300 installing mklif.sys_x64_nt602 '

 

pleas help

 

Hello.

 

As explained earlier in the topic, you could try installing the driver manually before the installation, after having it provided to you via a CompanyAccount incident.

 

Thank you!

[sm4ads]

Hi,

 

While installing kes10sp1mr2 manually on one client pc giving Error 27300, Error installing driver mklif.sys_X86_NT600 on a window 7 professional 32bit system. I have run the kavremover in safemode with parameter nodetect and again perform the reinstall job, it fails with same error.

 

Please find GSI & installation logs in the below link & help us to resolve the issue.

 

https://www.wetransfer.com/downloads/ce8312...22121432/149919

 

Thank You

 

 

 

 

[Kirill Tsapovsky]

Hi,

 

While installing kes10sp1mr2 manually on one client pc giving Error 27300, Error installing driver mklif.sys_X86_NT600 on a window 7 professional 32bit system. I have run the kavremover in safemode with parameter nodetect and again perform the reinstall job, it fails with same error.

 

Please find GSI & installation logs in the below link & help us to resolve the issue.

 

https://www.wetransfer.com/downloads/ce8312...22121432/149919

 

Thank You

 

Please try installing the driver manually, then retrying the installation.

To have the correct version of the driver provided to you, please create an incident in CompanyAccount, stating the error, KES version number and OS version and architecture.

 

Thank you!

[f.askari]

Ok so Kaspersky Endpoint Security 10 installed fine on the server and we were able to push out the install to all pc's except one. Troubleshooting the problem yielded this error.

 

Kaspersky Endpoint Security 10 Service Pack 1 for Windows (10.2.2.10535): Remote installation completed with error on client computer: Fatal error during installation. (Error 27300.Error installing driver mklif.sys_X64_NT600.)

 

I have made sure no other malware or virus software is running on the pc. I have googled and researched this on the forums but can't seem to find anything about this exact error. Any help would be great.

Hi

Open your services and follow bellow :

for these services : Device Association Service + Device Install Service + Device Setup Manager + System Events Broker

Right click and select proportion, in General tab, choose Automatic.

Try to install Kaspersky again.