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f.askari

download timed out [In progress]

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Hi

When we run update task of KSC 10.2.434, they run to 85% and then error : download timed out.

Date and time of server is up to date, all ports were open, Internet ping without any time out.

What's the reason?

What should We do?

 

 

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Hi

When we run update task of KSC 10.2.434, they run to 85% and then error : download timed out.

Date and time of server is up to date, all ports were open, Internet ping without any time out.

What's the reason?

What should We do?

 

Hello.

 

Please clarify how much time the task took.

In advanced Schedule settings, you may change the timeout value (60 minutes by default).

 

Thank you.

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Hello.

 

Please clarify how much time the task took.

In advanced Schedule settings, you may change the timeout value (60 minutes by default).

 

Thank you.

 

When we run update task , it goes to 20% and change about 6-10 “http://dnl-…” link with timed out , then goes to 50% and repeat this process to maximum 80% and then failed.

We check setting of update task, Stop task not selected.

This process takes about 3-4 hours.

 

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When we run update task , it goes to 20% and change about 6-10 “http://dnl-…” link with timed out , then goes to 50% and repeat this process to maximum 80% and then failed.

We check setting of update task, Stop task not selected.

This process takes about 3-4 hours.

 

Please whitelist the URLs mentioned in below link:

 

https://support.kaspersky.com/general/products/6105

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Hi

Where should be Trusted?

Windows Server that does not have web antivirus.

The problem does not update the Kaspersky Security Center.

 

Hello,

please open any KL update server in file browser and try to download manually (copy/past).

It's necessary for troubleshooting and check Internet speed, proxy settings, firewall, content-filtering software on your server.

Thank you.

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