Jump to content
minty1978

KSC 10 freezes after start up [Solved]

Recommended Posts

Hello,

 

Whenever I launch the KSC on our server, it starts normally, but when I try to select anything on the screen it freezes.

The only way out is to kill the process.

 

I haven't rebooted the server (as I consider that a last resort with servers).

I have uploaded the ~dump folder here: dropbox.com/s/kh99tjgadmsmpds/%7Edumps.zip

 

Regards, Stephen

Share this post


Link to post
Hello,

 

Whenever I launch the KSC on our server, it starts normally, but when I try to select anything on the screen it freezes.

The only way out is to kill the process.

 

I haven't rebooted the server (as I consider that a last resort with servers).

I have uploaded the ~dump folder here: dropbox.com/s/kh99tjgadmsmpds/%7Edumps.zip

 

Regards, Stephen

 

Hello.

 

How long have you had this problem?

By "launching KSC" do you mean the server process or the Console?

What is the version you are using?

Share this post


Link to post
Hello.

 

How long have you had this problem?

By "launching KSC" do you mean the server process or the Console?

What is the version you are using?

 

Hi Kirill,

 

The problem only started today.

Sorry, by launching, I mean double clicking on the console icon.

I believe the KSC version is: 10.2.149.0

Share this post


Link to post
Hi Kirill,

 

The problem only started today.

Sorry, by launching, I mean double clicking on the console icon.

I believe the KSC version is: 10.2.149.0

 

Are you using SQL Express locally or different set up? It sounds like your using Security Center to connect to the Administration Server fine. When you click on something it tries to query your DB but it is freezing. I would start there.

Share this post


Link to post
Are you using SQL Express locally or different set up? It sounds like your using Security Center to connect to the Administration Server fine. When you click on something it tries to query your DB but it is freezing. I would start there.

 

Hi Adam,

 

That certainly sounds plausible.

I just checked, and I can click on any of the menu's, like help etc, and that all works fine.

 

As soon as I click on any of the management area's in the console, it freezes.

In the MS management console, it lists the SQL server for KAV_CS_ADMIN_KIT. I have restarted that session, but it still freezes.

 

I may try a server reboot tonight then.

 

Share this post


Link to post
Hi Adam,

 

That certainly sounds plausible.

I just checked, and I can click on any of the menu's, like help etc, and that all works fine.

 

As soon as I click on any of the management area's in the console, it freezes.

In the MS management console, it lists the SQL server for KAV_CS_ADMIN_KIT. I have restarted that session, but it still freezes.

 

I may try a server reboot tonight then.

 

 

Well the reboot has cured it.

 

Thanks guys.

Share this post


Link to post

×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.