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About Whizard

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  1. Can you post a report from your computer? https://www.getsysteminfo.com
  2. Renewal?

    Did you attempt to contact Digital River customer support?
  3. As I mentioned before those issues are best solved with KL Tech Support. They can guide you in the proper direction. And if I fix is required its the best way to get an official reaction from them.
  4. You know that both of settings are configurable?
  5. You might also try Kaspersky Rescue Disk, it has a built in updater last time I checked: https://support.kaspersky.com/viruses/krd2018/common
  6. Right. so have you reached out to KL? This is a user forum.
  7. Did you open a TechSupport ticket with KL?
  8. Upgrade to v 2018. Pending possible resolution open a TechSupport ticket with KL via my.kaspersky.com
  9. Although this has nothing to do with Kaspersky Labs products of course
  10. Try something like this: https://www.fssdev.com/products/casper/ Or this: http://www.drivesnapshot.de/en/
  11. You need to cancel auto-renewal if you want it to stop. Please see the following article from KL: https://support.kaspersky.com/11466 Its actually an industry standard practice to carry on with billing until you cancel. This prevents accidental service interruption, which you have agreed to upon initial purchase.
  12. SPAM

    You can uncheck those under the notification settings.
  13. Check the tools on this page: https://www.nomoreransom.org/en/index.html Pending possible resolution open a ticket with KL directly: https://companyaccount.kaspersky.com/account/login