Beginning Tuesday morning our network became extraordinarily slow. Every PC in the domain (windows 2003 DC serving XP Pro and Win 2000 pro workstations.) I ran some scanners to determine where the problem was but did not see network "chatter" slowing things down.
When I got to the DC I discovered a "K" in the tray with a blinking globe. When I clicked on the "K"aspersky icon it opened the KAV (Business version) window and I noticed that an update was occuring on the server. I clicked DETAILS on the right and found that it was updating (now at 83%) for over 23 hours and 58 minutes.
I could not see a way locally to stop it so I uninstalled the server version and within seconds the network resumed normal speed!
During the uninstall process I got a dialog that gives an error: 1921. Service Kaspersky Anti-Virus 6.0 (AVP) could not be stopped. Verify that you have sufficient privileges to stop system services (I'm a domain admin on this server...I believe I have rights.)
Anyway, even though the app has not uninstalled yet, the update has stopped and the K is gone from the tray and the workstations are humming along (and I'm a hero for an hour or so.) However, I don't want to leave the server unprotected so I need to know how to:
1) Understand what has failed and why and how to put some type of time-out on this update process so it doesn't grind our network to a halt.
2) How do I uninstall the KAV server from the DC, fix and reinstall it again (I don't like leaving the server unprotected.)
I like KAV 6 Bus. and I have started using it at other clients that we manage but I have to know more about these problems. So far, it has surpassed every product we have used in the past. However, I don't have the experience with KAV that I have with SAVCE or CA-eTrustIT.
Please help <see attatched .jpg for screen shot of update window>