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About ktp.kti

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  1. I think I have got it... My ISP is infected or sending me ads... That is the only way which explains everything... My PC is fine, KIS says I'm fine... But still I'm getting browser hijacks... I assume this is so, because a few weeks back, similar browser hijacks occurred taking me to their legitimate email website. At that time I had ignored it. Now possibly someone have exploited them and injected malware into that specific email ad so that it got modified into different ads. I'm going to lodge a complaint with them.
  2. Here are the GSI and AVZ logs. Here is the getsysteminfo autoupload URL: http://www.getsysteminfo.com/read.php?file...61eef3415c41e4b logs.zip
  3. Will do that... I'm pretty sure now that my home network is infected. KIS is not detecting anything because there is nothing infected on my PC! I did a clean windows reinstall with DVD (after cleaning HDD with diskpart). No USB drives inserted. Downloaded KIS and installed, updated. The browser hijacking is back! What was more horrifying was that a similar hijack (to the site which I was last directed) would occur on another PC on home network as well. This looks similar to the issue I have: http://forum.kaspersky.com/index.php?showtopic=312129
  4. KIS seems to take no note of this virus and says everything is fine! This has never happened in the past. I'm amazed that KIS could be so fooled easily. I've been a KIS user for many years and had learnt to trust it. This is the first time KIS has let me down badly. Browser redirects even in safe mode is scary! The KIS extension is frozen even when enabled. I'm scared to use internet banking with this issue still unsolved.
  5. I am doing that but it is taking time for me to exchange messages with the support team in steps. I would be glad if you can help me with some of these doubts. Problem: Google domain blockage by KIS (Whenever I search using my firefox search bar [which uses google search] I get a 'This connection is untrusted') I am able to access websites by typing the full URL. Eg I can type www.bing.com and perform a search. Ads popping on all accessible sites. Ads pop up even on trusted sites likes kaspersky. System: Win 8 reinstalled after cleaning with diskpart Installed apps: KIS 2016, Firefox On Firefox, the kaspersky extension is enabled I'm dazed by how this problem persists even after I reinstall windows! The same problem comes on 2 other laptops using Comodo firewall and Bitdefender (all on a home wifi network) The possibilities as per me: (1) My BIOS is infected.... Unlikely (2) My Router is infected...???Rare (3) My USB flash drive is infected (However, I had copied KIS and Firefox to it only after formatting it) I realize that KIS is possibly not to blame at all. Actually it was the only one which had at least given a hint of some problem where Comodo and Bitdefender did not smell anything. What is the likely reason for my woes according to you?
  6. Did a clean reinstall of my earlier version of windows (Win 8). Installed KIS 2016. The browser redirects are now gone. But, the issue persists in all browsers. However, now it is specific to google websites. I think that KIS is to blame as well. Disabling scanning of encrypted connections works. But it is not a solution, rather a bypass. If I set KIS not to scan, then what is the need for KIS? Nagging issue! I completely dislike these sort of issues which are unwanted and result in a complete waste of my time!
  7. Update... The only way to get over this issue is to disable scanning of encrypted connections. (Settings > Additional > Network > Encrypted connections scanning > Check 'Do not scan encrypted connections') However, after this, even though I am able to browse websites, my browser gets frequently hijacked to wonderlandads.com. Now I am sure that something is wrong with my PC! What to do!
  8. Recently I updated to KIS 2016 from 2015. Since then, each and every website is blocked regardless of which browser I use. I get error messages like: "Your connection is not private" or "This connection is untrusted". From what I gather, this issue is because KIS is forcing the browser to use its own security certificates. I could see that lots of people have been raising this issue for quite some time. It is very surprising to find that Kaspersky has not really looked into such a basic and important issue! Can somebody help me resolve this issue? I feel I should quit using KIS if this issue persists!
  9. One of my pdf files is getting deleted by KIS as malware. It is unlikely that this file is a malware. The description given is: UDS:DangerousObject.Multi.Generic I tried sending a request via 'My Kaspersky', however it seems my request was rejected. This is what the email response says: "This message has been generated by an automatic message response system. The message contains details about verdicts that have been returned by Anti-Virus in response to the files (if any are included in the message) with the latest updates installed. Requests from licensed users, which have been sent from the Dashboard (https://my.kaspersky.com/en/support/viruslab) or CompanyAccount (https://companyaccount.kaspersky.com) will also receive a response from a virus analyst." I don't understand what it means. What should I do now?
  10. I have red-green color deficiency and am having a lot of problems with the CAPTCHAs in the kaspersky forum. I've never had so much problem with any other website. Your CAPTCHAs have vague colors in the background which makes interpretation of the letters very difficult for people like us. Considering the fact that a large proportion of people in the world are color blind/deficient please make changes to your CAPTCHAs. I've attached one example for you.
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