Thank you for the information & the image!
We understand it didn't happen in the past & we understand what hero forge support have advised you.
👉We need the SSL connection alert *details* please - the very last alert in the report you've shown - please do the following:
1. < Collapse the side column.
2. ⬜ Make the Report window as *big* as possible.
3. In the Search field, type SSL connection
4. When the SSL connection alert is filtered, select it.
5. Details are shown in the lower section of the Report window.
👉Take a *fullscreen* screen-print & post back please?
Please post back?
We tested on our system, we got audio, both ways, but no visuals, read: List of supported web cameras
We didn't need to change anything to have Zoom audio work, but, within Premium, if anything did need to be tweaked, these as the screens:
Post back with any questions?
Hello @ComputerGuy, welcome.
The Premium has a similar structure to your KTS. You will recognize some of the settings, they are just accessed a little differently.
The webcam control can be found in the 'Privacy' category. The gear icon will take you to the settings page:
Sometimes, however, it is also necessary to set the permissions for a specific program. Clicking on 'Intrusion prevention' takes you to the same page as for your KTS (Manage applications).
Search for 'Zoom' and double-click on it to go to its individual settings. There you need the 'Rights' tab.
At the bottom are two options for camera and micro.
Are they both allowed?
I have the same issue with the Microsoft Edge extension, the chrome and firefox extensions are working perfectly on my pc.
Kaspersky version: 220.127.116.113 (a)
Kaspersky Protection Edge: 18.104.22.168