I started experiencing this issue several days ago when downloading new adobe software in .zip format and spent several hours with their support team. In the end we had to disable Kaspersky to download the file. Now I am continuing to experience errors when downloading .zip files using firefox and chrome. The error i receive states, "C:\path\filename.zip could not be saved, because the source file could not be read.". I tried pausing Kaspersky but still cannot download .zip files.
@kmscom yea but simply combination Windows + PrtSc working (all is Black) and prtsc then paste it to Microsoft paint not working...
2 same ways but with different result. Thats all.
I dont know if it is bug or this is builded by kaspersky.
Если рекомендации из этого пункта не помогают, тогда обратитесь в раздел "Помощь в удалении вирусов" Клуба Лаборатории Касперского (потребуется отдельная регистрация).
Порядок оформления запроса о помощи
about 2. I can tell unfortunately only little, on my BS this function does not exist yet.
But I can imagine that it is blocked because another program accesses the clipboard.
I'm sure a support engineer can tell you more.
It is okay when i try sceenshot in normal mode but protected? Hm okay if it is allowed then okay..
But scenario 2 is same like 1 but here is created screenshot and automatically saved into pictures. Which is same like in microsoft paint but in paint must click on save enter name etc...But we have same result from both.
to your scenario : 1:
Kaspersky distinguishes whether the PrtSc key was pressed or the function was called by a program. The manual keystroke is allowed (by Design), the triggering by a program (Screenlogger) is prevented.