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      Get help with Kaspersky Anti-Ransomware Tool for Home and Business

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      Помощь по Kaspersky Anti-Ransomware Tool для дома и бизнеса

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    6. Бета-тестирование продуктов для дома и бизнеса   (22062 visits to this link)

  3. Deutschsprachiges Benutzer-Forum

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  11. Forum Knowledgebase

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  • Who's Online   24 Members, 1 Anonymous, 360 Guests (See full list)

    • ufo13330
    • Jassie_Dave
    • harlan4096
    • Andrey Lexikov
    • AlexeyK
    • tyazhelnikov
    • a.khloponin
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    • masmahmoud
    • gujacrazy
    • BlackEdition
    • molann.
    • TamerP
    • Sandr
    • Алек-2026
    • Eleia
    • radio2019
    • Helga90
    • yasinsulun
    • Kilauea
    • Тимурович
    • Igor Kurzin
    • Ilya Support

  • Forum Statistics

    34.7k
    Total Topics
    196.5k
    Total Posts

  • Member Statistics

    71662
    Total Members
    2002
    Most Online
    radio2019
    Newest Member
    radio2019
    Joined


  • Forum

    1. 19

      Спам с рекламой начал выскакивать прямо вовремя игры это не приемлемо

      Минимум 6 месяцев этой схеме есть. Возможно не очень выгодно предоставлять скидки. Не лишайте сотрудников поддержки работы.
      Friend in Kaspersky Free
    2. 3

      Новая инфраструктура KSeC в РФ

      @Igor Kurzin Привет! Спасибо, почему-то так и предполагал, что подключили через что-то свое. Да, выглядит как непрофильная услуга. Видимо, возможности позволяют использовать систему по другому назначению (быстро пробежал по сайту - перенаправление трафика, скрытие IP, кеширование DNS-запросов и т.п.). Вполне объяснимо тогда, что поначалу была всего одна локация, и теперь происходит работа по развитию сервиса - почти с нуля поднимают. Если я правильно понимаю, конечно.
      AlexeyK in Kaspersky Secure Connection
    3. 4

      Kaspersky Detected Trojan >>> Game: Seven Knight Rebirth Global >>> This is falsh positive or something wrong

      Ok, running an on demand scan, Kaspersky does not detect anything from both installers, so it's a behavior detection, and if it is a false positive, this kind of detection can be only fixed, enabling temporary Kaspersky traces, reproducing the problem, and then send them to Kaspersky Support to be analyzed and find a fix.
      • 1
      • Like
      harlan4096 in Virus and Ransomware related questions
    4. 5

      i have a problem with my subscriptions

      This is a public forum with just members, no official support is offered here. Only Kaspersky's official support can help you after you contact them (like what @Flood and Flood's wife explained). By the way: I doubt support will help you with this and they will say it's your fault. You will have to start using the other license right now or you will lose the days. They don't merge subscriptions or offer any help in this regard (from my experience, at least). Sorry for the sad news. But if they don't solve it for you, try to ask for a refund and then only buy it when your current license expires. Never buy more than once license from Kaspersky's website if you plan to "extend", because it's going to be a separate license and it will start right away. All purchases on Kaspersky's website will make the license start right away. You have to buy a license (code) from legitimate stores/resellers and add it to your account, this way the code will stay unactive and will only start after you decide to use it.
      BlackEdition in Kaspersky: Basic, Standard, Plus, Premium
    5. 5

      Kaspersky's sales terms & renewals (Black Friday)?

      I didn't say the price or discount is the same across all regions, I said Kaspersky's selling terms are the same for all regions on their website (promotion policies, renewals, accounts, are you allowed to get the same discount again or not, etc). With 800+ views to the thread, it's really hard to believe no one actually has the answer or tried to renew/buy a license during Black Friday, but I guess people here just come to ask for help instead of discussing or offering help. Maybe I should've posted this on reddit instead. Anyway, im no longer interested in this because I already renewed for cheaper outside of Kaspersky's website two days ago and I will continue to do so. The only better sale on their website was for 5/10/20 devices, but I don't need those at the moment.
      BlackEdition in Kaspersky: Basic, Standard, Plus, Premium
    6. 0

      Обнаружено вредоносное приложение Trojan.Multi.Accesstr.aum

      Касперский "лечит" с перезагрузкой каждый день, и снова появляется это вредоносное приложение. Прочла на форуме, что можно изменить наименование файла utilman.exe, но у меня их несколько в системной папке (скрин прилагаю). Пробую через инструкцию https://support.microsoft.com/ru-ru/topic/использование-средства-проверки-системных-файлов-для-восстановления-отсутствующих-или-поврежденных-системных-файлов-79aa86cb-ca52-166a-92a3-966e85d4094e и компьютер на первом шаге "Запуск DISM" грузит только до 62,3% и все. Windows PowerShell (C) Корпорация Майкрософт (Microsoft Corporation). Все права защищены. Установите последнюю версию PowerShell для новых функций и улучшения! https://aka.ms/PSWindows PS C:\WINDOWS\system32> cmd Microsoft Windows [Version 10.0.26100.4061] (c) Корпорация Майкрософт (Microsoft Corporation). Все права защищены. C:\Windows\System32>DISM.exe /Online /Cleanup-image /Restorehealth Cистема DISM Версия: 10.0.26100.1150 Версия образа: 10.0.26100.4061 [===========================62.3%==== Посоветуйте что делать.
      Helga90 in Вопросы, связанные с вирусами и шифровальщиками
    7. 112

      Перестал работать VPN

      I still can not understand, how a company having such big reputation, just stop a service for a huge customer population and do nothing about it. I have a premium product that i bought while in Turkiye. Now living in Russia, but VPN service stopped 3 days ago. I can not refund my product, cause it has already been a couple months. So it became useless, a piece of techno junk in my laptop. To whom i should complain, government?
      radio2019 in Kaspersky Secure Connection
    8. 5

      Kaspersky VPN Güncellemeden Sonra Bağlanıyor Ekranında Takılı Kalıyor

      Ben de Rusya'dan bağlanamıyorum artık
      TamerP in Ev için
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