[Kaspersky Secure Connection после 2022 года.]

@Igor Polyuschenkovуточняем информацию, вернемся с ответом. 

[Kaspersky Secure Connection после 2022 года.]

К сожалению, так не получится сделать. В данный момент продукт продается с условием:

 

 

[Code 19 - Kaspersky Security Data Escort Adapter #2]

Hi @Jay Soto, @Terri, 

Kaspersky Security Data Escort Adapter #2 is a remnant of the previous version of Kaspersky VPN, should not be causing any issues. Are there any? If yes, simply delete the Kaspersky Security Data Escort Adapter #2 and restart PC. 

 

[Прекращение работы Kaspersky Secure Connection в РФ]

2 hours ago, Slava52 said:

Возможно ли приобрести в России до 31 декабря 2022 года одну или несколько лицензий на SecureConnection и активировать их позже в 2023 году? будут ли они при этом работать на территории РФ?

Ответ на оба вопроса: да!

[Почему перестает работать в России KSeC?]

Вся информация находится тут: https://support.kaspersky.ru/15926

 

[Kaspersky Security Cloud Free updated to Kaspersky Free]

Hi @BALTAGY, sorry for a delay with response. 

We have checked the information on your account, there is a code for 1 month, changing the region does not change the span of the license. Can you please post screenshots: 

a. Changing region to Russia

b. License duration is 365 days

[Kaspersky blocking Steam and MS Store Apps]

Hi @Jojo Mojo, 

INC000014659183 was submitted on 31st of October, on the 1st of November there was a request for more information from the support team representative and then the incident was pending in state "Waiting for customer reply" until 7th of November when you asked for status and this got the incident active. Please provide the requested information in INC000014659183 so that the support team can continue assisting you with the issue. 

[Cannot access BBC.co.uk using Kaspersky VPN from France via both London and Manchester Servers]

Hi @drunkgiraffe, @j.svensson, @Gordon G, 

Please check now via UK - London. Will BBC iplayer work? 

[Kaspersky Free AntiVirus Constant Updating and Disabling]

4 hours ago, roso said:

Version 21.5.11.384 (c)

Hi @roso, 

Please download and install the latest version (21.8.5.452): 

https://usa.kaspersky.com/downloads/free-antivirus

Will the issue persist?

[KTS stops webpage displaying editable tables with text and photos]

Hi @Aramo,

To add to the Flood message above, if you absolutely trust the website, to escape the warning from Kaspersky you can add the website to Trusted addresses via Settings -> Network settings -> Trusted addresses. 

[Network Attack Detected]

Hi @always_working, 

To add to what Flood has posted, the Kaspersky service processes start under system account, this ensures all users of the PC are protected. The graphical interface part of the program is started under the active user account. 

In Task Manager on my PC:

[VPN no logra iniciar]

Hola @JBiltmore, 

¿Puedes publicar una captura de pantalla del error?
 

[Как удалить Сообщить о проблеме]

Добрый день, добавил данный топик в соответствующее пожелание (3124934). 

[Kaspersky Security Cloud Free updated to Kaspersky Free]

14 hours ago, BALTAGY said:

I did find out it's related to reign, when i choose Egypt it activate 31 days, but choosing Russia it activate 365 days

Not sure if it's a bug or something changed, sadly can]t contact support since it's free version

Hi @BALTAGY, can you PM me your Kaspersky account email address? We need it to check the issue you are describing. 

[Report phishing false positive]

Hi @Webstarts_support, 

Malware analysis team identified this as a false positive, and it will be fixed. Sorry for all the trouble. 

[tr/dropper.gen5]

Hi @AnneB, 

Restoro has been detecting Kaspersky for a long time and they are not fixing it which means to me they are not playing a fair game.

There is not much we (technical support) can do about it, other than recommend not to use Restoro. 

[Report phishing false positive]

11 hours ago, Webstarts_support said:

@Berny I don't see any evidence of phishing on this website. The owner is a legitimate therapist (see https://www.psychologytoday.com/us/therapists/deborah-bird-tucson-az/131615). What is the evidence that this is a dangerous phishing site?

Hi, checking with malware analysts, hold on. 

[Kaspersky safe kids features giving me issues]

Hi Kamrul, sure I am here for the next 4-5 hours. 

[Kaspersky safe kids features giving me issues]

In the link above your option to start in Safe Mode is under "From a black or blank screen"

[Kaspersky safe kids features giving me issues]

@kamrul.islam.remon, we need to start your PC in Safe Mode, can you do that? 
https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

The rest of the steps I am sending you in a PM.

[Kaspersky safe kids features giving me issues]

Hi Kamrul, 

What is the operating system you got? Windows 10? 

 

[Lots of images on websites are blocked]

27 minutes ago, Flood and Flood's wife said:

Hello @Igor Kurzin, 

Thanks for picking up the topic.

1. Was Safe search enabled? 

You are most welcome, thanks for bringing me in. 

Yes, Safe Search was enabled. 

[Lots of images on websites are blocked]

Hi @GGGorast, hi @Flood and Flood's wife, 

No reproduction on my side. Do you mind submitting a ticket to technical support and attaching traces with reproduction? Restart Safe Kids after enabling traces.

[Не проходят WEB-API запросы с параметрами]

@Гумар добрый день, 

разработчики запрашивают реально отправляемые проблемные запросы в текстовом виде. Т.е. то, что  отправляется на http-сервер.

Так же, если возможно, соберите логи WireShark для всех адаптеров по инструкции https://support.kaspersky.ru/common/diagnostics/13130

[После обновления Kaspersky блокирует Discord.]

Проблему исправили. Обновите, пожалуйста, базы и проверьте воспроизведение.