Jump to content


  • Posts

  • Joined

  • Last visited


5 Neutral

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Thank you for sharing. So which option would you choose and why? Skip Delete Archive Add to exceptions
  2. Thank you. Everything under that setting is green checked. I doubt the file detected is a threat as it's in a folder that has to do with a hard drive on my PC: C:\Program Files (x86)\Western Digital\Discovery\Current\resources But I have no idea what happens when I make any of those choices. I'm sure an IT professional would know but I'm not one so why is everyone who is not a CS graduate left to wonder and guess what to do? Why can't they just explain it in plalin English?
  3. This doesn't only go for Kaspersky. There are millions of other programs that do the same thing. Hell, even OSs do it. They speak in obscure language that not everyone understands. No one speaks in layman terms so that anyone understands what is going on. I don't understand why this. I got a pop up message from Kaspersky that won't go away unless I make a choice. It doens't explain what each choice means. It says: Select method of processing legitimate software that can be used by intruders to damage your computer or data. Detected: not-a-virus-RiskTool.Win32.HideExec.ib Location: C:\\..... Skip Delete Archive Add to exceptions Now how in the world am I supposed to know which option to choose and what will happen if I choose the wrong one? There's no explanation for anything? Isn't this program designed for all users for home use? How many people have this knowledge to choose the correct option without any explanation? This is ridiculous. Why can't they just speak in ENGLISH? I have another warning that I'm pretty sure is not a threat. The location is a normal program on my computer so I don't know whether to choose IGNORE or ADD TO EXCLUSIONS??? What is the difference? What will happen when I chose one or the other? Why is everything so cryptic?
  4. Hi @Flood and Flood's wife After looking at your 19 point list, I had to put that at the bottom of my to do list as it looked like a major headache that would take hours. Anyway, I just restarted my computer today and the problem magically fixed itself. It updated by itself to the latest version. So glad I didn't have to go through all that. Thank you for your help anyway! Now on to fix all my other broken stuff.
  5. Hi @Flood and Flood's wife, I was unable to uninstall. I got an error message. Please see screenshot. Why are you putting a ? at the end of every sentence? LOL. Thank you, Roy
  6. Hi @Igor Kurzin, I clicked the link you provided but it took me to page to download the update for iPhone only. I am using a Windows 10 desktop PC. I opened up my Kaspersky to see if there were any links to any updates recommended and it showed nothing about a newer version. Maybe the newer version you provided is only for Apple? Thank you.
  7. Hi @Flood and Flood's wife, The icon only shows red after I get a pop up asking me if I'd like to restart Kaspersky after it was updated. When I click Yes, I guess it restarts but in disabled mode and the red icon shows. Then I have to open up Kaspersky and manually enable it. I am in Los Angeles, CA USA. Yes, when I shut down the computer it was the way you described. But that's pretty rare. Like once a month or two. Thank you.
  8. Hi, Version (c) Windows 10 Version 2004 Build 19041.685 No yellow icons. One recommendation asking if I want to make Firefox bulletproof. Last time I shut down was maybe a month ago give or take. Thank you.
  9. What is wrong with this antivirus program? I've been using it for a couple of years, no issue. For the past few months, it's been updating multiple times a day requiring program restart. When I click yes to restart the program, it restarts then silently disables itself. I look in my system tray and there's a red Kaspersky icon. I click on it and it says the program is disabled and I have to manually enable it. WTF? Why should I have to manually enable an antivirus program that I did not disable myself? And 5 minutes after I re-enable it, I get another pop up telling me about a new update requiring restart. AGAIN? WTF? Never had to deal with this crap before. Any idea what is going on or how to fix it? Thank you.
  • Create New...