家用产品支持

510 topics in this forum

1. [卡巴斯基反病毒软件] 无法通过杀毒软件的排除项将系统进程lsass.exe添加到排除列表

   By kaspersky1, July 24, 2023
   • 6 replies
   • 4k views
   • 
   • Yliven
   • July 25, 2023

2. 数据库无法更新

   By Jacobu, July 23, 2023
   • 21 replies
   • 8.5k views
   • 
   • A333555
   • July 24, 2023

3. 密码管理器登录页面显示“无法连接到服务器”

   By GGTest, July 24, 2023   

   • macos 13 ventura
   • kpm
   • 3 replies
   • 2k views
   • 
   • GGTest
   • July 24, 2023

4. 开启防护后，浏览器远程推送下载的插件被拦截了，请问如何处理？

   By Xenoscccc, July 10, 2023
   • 5 replies
   • 3.5k views
   • 
   • Yliven
   • July 22, 2023

5. 卡巴斯基在启动保护的情况下无法和clash共存

   By pipihan, July 21, 2023
   • 1 reply
   • 1.3k views
   • 
   • Yliven
   • July 22, 2023

6. 关于全方位安全软件2021新版更新问题和盒装KIS激活问题

   By Alencryenfo, July 16, 2023   

   • kaspersky plus
   • kis
   • (and 2 more)

     Tagged with:

     • kaspersky plus
     • kis
     • my kaspersky
     • license
   • 1 reply
   • 1.6k views
   • 
   • Yliven
   • July 16, 2023

7. 中国版卡巴斯基安全软件什么时候更新啊？

   By 娑婆诃, July 8, 2023
   • 3 replies
   • 2.4k views
   • 
   • Yliven
   • July 14, 2023

8. 无法执行任务

   By 安全攻防学习中, July 10, 2023
   • 1 reply
   • 1.1k views
   • 
   • Yliven
   • July 14, 2023

9. EDGE扩展程序已安装，但是卡巴斯基仍提示建议我安装EDGE扩展

   By DOYO, June 16, 2023
   • 5 replies
   • 23.3k views
   • 
   • Yliven
   • July 2, 2023

10. 运行腾讯系游戏时，ACE安全中心报错

    By qiuweimeng, June 25, 2023
    • 2 replies
    • 2.1k views
    • 
    • qiuweimeng
    • June 29, 2023

11. 卡巴斯基安全软件的任务栏图标

    By Alexandry Victoria I, June 25, 2023
    • 2 replies
    • 1.6k views
    • 
    • Yliven
    • June 25, 2023

12. 国内什么时候能用上21.13版本？

    By Ayaka, June 6, 2023
    • 4 replies
    • 1.8k views
    • 
    • 啵啵啵
    • June 19, 2023

13. 报告中无法查看详细信息

    By doge, May 12, 2023
    • 3 replies
    • 1.7k views
    • 
    • doge
    • June 14, 2023

14. 中文官网下载失败报错无法安全下载

    By imloser, June 13, 2023
    • 1 reply
    • 787 views
    • 
    • Yliven
    • June 13, 2023

15. 如何获得中国区可用的Kaspersky Plus for MacOS的安装文件

    By SHX, June 13, 2023   

    • macos 13 ventura
    • kaspersky plus
    • (and 1 more)

      Tagged with:

      • macos 13 ventura
      • kaspersky plus
      • license
    • 1 reply
    • 1.2k views
    • 
    • Yliven
    • June 13, 2023

16. 【求助】PC应该被一个黑客黑掉了，然后现在一运行卡巴斯基杀毒就蓝屏

    By Gsun001, June 11, 2023
    • 1 reply
    • 1.4k views
    • 
    • Yliven
    • June 13, 2023

17. Kaspersky反病毒软件在扫描过程中自己关闭，Windows弹出警告

    By By Wanderer, June 10, 2023
    • 1 reply
    • 12.8k views
    • 
    • Yliven
    • June 13, 2023

18. 卡巴斯基大版本更新

    By Dr.O, October 22, 2022
    • 7 replies
    • 4.3k views
    • 
    • Yliven
    • June 7, 2023

19. 提示网络攻击，但日志为空

    By M4K, June 6, 2023
    • 3 replies
    • 689 views
    • 
    • M4K
    • June 7, 2023

20. 网络攻击

    By M4K, May 10, 2023
    • 3 replies
    • 1.3k views
    • 
    • M4K
    • June 2, 2023

21. 卡巴斯基报错学而思网校

    By Developer111, May 24, 2023
    • 2 replies
    • 721 views
    • 
    • Yliven
    • May 25, 2023

22. 卡巴斯基反病毒软件提示激活码次数过多无法激活

    By lalala, March 22, 2022
    • 6 replies
    • 3.4k views
    • 
    • Yliven
    • May 22, 2023

23. Chinese mainland update issues

    By 成顔少一, May 5, 2023   

    • kts
    • 7 replies
    • 2k views
    • 
    • 电脑小白白
    • May 21, 2023

24. 普通的卡巴斯基家用版 能对加壳病毒进行脱壳查杀吗？还是另外有专门的脱壳查杀软件可以下载？

    By KevinKKK, May 16, 2023
    • 1 reply
    • 988 views
    • 
    • Wesly.Zhang
    • May 16, 2023

25. 对onekey钱包报毒，请核对是否误报

    By zhengyuan07, May 5, 2023   

    • false positive
    • 1 reply
    • 965 views
    • 
    • Yliven
    • May 6, 2023