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kavshell fullscan find nothing, but I have viruses

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I have just run the following:


kavshell update

kavshell fullscan


using Kaspersky Anti-Virus for Windows File Servers Version 5.0.72


Nothing found ... but then ran an online scan and found 27 viruses.. admittedly all viruses are localed in our mail server emails



does fullscan not scan mail ?... how do I test that kaspersky is actually working?


Thanks for any help .. on this and my last post, seriouly considering other software at the moment as I presume its just that I dont know how to configure this, but I cant find many command promt docs and just dont know what to do .


Thanks for any help



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Hi Jane,


which version of Kaspersky with which SignatureFiles (Date) is installed on which OS?

Does the KAVMM.EXE runs (take a look at the task monitor)?


Try a scan again but use looging this time: KAVSHELL FULLSCAN /WA:fullscan.log

you can post your log here later maybe we can see the prob in the log

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