Exceeded the maximum number of activations

[3g7SexVd]

Decided to format windows, did all my updates and decided to re-install kasperky onto this clean windows. Same laptop, no hardware changes. Instead of being able to add the decide when i was at 3/5 activation's, i am given this error saying that i exceeded the maximum number of activation's. Removing the device from the dashboard on the website does nothing.

Can i get an actual solution please? Thanks.

[3g7SexVd]

Tech Support was on top of it, resolved it in 30min. Thanks guys.

[i n d i o]

3 minutes ago, 3g7SexVd said:

Tech Support was on top of it, resolved it in 30min. Thanks guys.

 Hi dear : Could you post the details of the solution.

So that other users on the future, can apply the same

fix for this malfunction - Thanks in advance

[Berny]

In this kind of issue only Tech Support can reset the locked  code due to an exceeded number of activations.

[ITARU]

I have the same problem after buying activation keys online...it was for a single computer and only my computer i tried to insert the keys on it

.The keys were sent to me on 31.7.2018

Edited August 16, 2018 by ITARU
spelling error

[Berny]

Welcome. Can you please provide the exact Error message.

Did you activate your product several times ?

[tongerks]

any one can help me with this error. i've already file a support ticket but i wait too long for the response. i also reformat my pc and got the same error.

 

[rudger79]

Welcome. It says to activate manually. Make sure your computer date and time is correct and you have a good internet connection.

First try to remove your current key this way (instructions are for a trial license but should work the same): https://support.kaspersky.com/11012

Next try to re-enter your activation code manually: https://support.kaspersky.com/13615#block0 

If no go, support will be needed.

[tongerks]

already done that. how long it will take to the cuscare to reply to my concerN?

[rudger79]

Can't say for sure, I am a user like yourself. Usually it is rather quick. Did you contact them via https://my.kaspersky.com/

 

[tongerks]

yes, its already 3 days long and no reply sad

[i n d i o]

4 hours ago, tongerks said:

yes, its already 3 days long and no reply sad

 Two options in your case : Either create a new Post to address your case separately

or Type the order number - Provided by kaspersky when you sent your Help request

A.k.a = Also known as "Incident number" so some of the Elite members can help on it

[tongerks]

i just got an error activating my license after i reformat my pc.

i created a support ticket but its already 3 days and no feedbacks from them.

Exceeded the maximum number of activation.

 

Edited August 20, 2018 by Berny
Topic merged

[rudger79]

Post your INC number