3g7SexVd Posted June 9, 2018 Decided to format windows, did all my updates and decided to re-install kasperky onto this clean windows. Same laptop, no hardware changes. Instead of being able to add the decide when i was at 3/5 activation's, i am given this error saying that i exceeded the maximum number of activation's. Removing the device from the dashboard on the website does nothing. Can i get an actual solution please? Thanks. Share this post Link to post
3g7SexVd Posted June 9, 2018 Tech Support was on top of it, resolved it in 30min. Thanks guys. Share this post Link to post
i n d i o Posted June 9, 2018 3 minutes ago, 3g7SexVd said: Tech Support was on top of it, resolved it in 30min. Thanks guys. Hi dear : Could you post the details of the solution. So that other users on the future, can apply the same fix for this malfunction - Thanks in advance Share this post Link to post
Berny Posted June 9, 2018 In this kind of issue only Tech Support can reset the locked code due to an exceeded number of activations. Share this post Link to post
ITARU Posted August 16, 2018 (edited) I have the same problem after buying activation keys online...it was for a single computer and only my computer i tried to insert the keys on it .The keys were sent to me on 31.7.2018 Edited August 16, 2018 by ITARU spelling error Share this post Link to post
Berny Posted August 16, 2018 Welcome. Can you please provide the exact Error message. Did you activate your product several times ? Share this post Link to post
tongerks Posted August 19, 2018 any one can help me with this error. i've already file a support ticket but i wait too long for the response. i also reformat my pc and got the same error. Share this post Link to post
rudger79 Posted August 19, 2018 Welcome. It says to activate manually. Make sure your computer date and time is correct and you have a good internet connection. First try to remove your current key this way (instructions are for a trial license but should work the same): https://support.kaspersky.com/11012 Next try to re-enter your activation code manually: https://support.kaspersky.com/13615#block0 If no go, support will be needed. Share this post Link to post
tongerks Posted August 19, 2018 already done that. how long it will take to the cuscare to reply to my concerN? Share this post Link to post
rudger79 Posted August 19, 2018 Can't say for sure, I am a user like yourself. Usually it is rather quick. Did you contact them via https://my.kaspersky.com/ Share this post Link to post
tongerks Posted August 20, 2018 yes, its already 3 days long and no reply sad Share this post Link to post
i n d i o Posted August 20, 2018 4 hours ago, tongerks said: yes, its already 3 days long and no reply sad Two options in your case : Either create a new Post to address your case separately or Type the order number - Provided by kaspersky when you sent your Help request A.k.a = Also known as "Incident number" so some of the Elite members can help on it Share this post Link to post
tongerks Posted August 20, 2018 (edited) i just got an error activating my license after i reformat my pc. i created a support ticket but its already 3 days and no feedbacks from them. Exceeded the maximum number of activation. Edited August 20, 2018 by Berny Topic merged Share this post Link to post