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How do I uninstall Safe Kids Beta

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I have installed Safe Kids Beta on my child's iPod but do not want to continue testing as there are too many problems with the software to continue. I just want to uninstall the software.

 

I have followed the instructions but the passcode provided to delete the Kaspersky Safe Kids Profile does not work. Safe Kids is currently preventing my son from using Safari and there is no means of configuring restriction settings. When i log in to center.kaspersky.com, there is no "Children" tab, as described on this forum. There is a "Safe Kids Beta" tab but all this shows is promotional information about Safe Kids. There are NO SETTINGS to configure. The system also tells me I have 18 messages but when I click on the notification I just get taken to the standard promotional page for Safe Kids https://center.kaspersky.com/MyKids with no information about my account.

 

I'm not expecting Technical Support for the software as I understand it is in beta. I just want to remove the software and all traces of it from my account.

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I have installed Safe Kids Beta on my child's iPod but do not want to continue testing as there are too many problems with the software to continue. I just want to uninstall the software.

 

I have followed the instructions but the passcode provided to delete the Kaspersky Safe Kids Profile does not work. Safe Kids is currently preventing my son from using Safari and there is no means of configuring restriction settings. When i log in to center.kaspersky.com, there is no "Children" tab, as described on this forum. There is a "Safe Kids Beta" tab but all this shows is promotional information about Safe Kids. There are NO SETTINGS to configure. The system also tells me I have 18 messages but when I click on the notification I just get taken to the standard promotional page for Safe Kids https://center.kaspersky.com/MyKids with no information about my account.

 

I'm not expecting Technical Support for the software as I understand it is in beta. I just want to remove the software and all traces of it from my account.

 

On secont screenshot you should enter you phone pin. And then follow the instructions

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On secont screenshot you should enter you phone pin. And then follow the instructions

 

So the uninstall instructions you provided are not accurate/correct then???

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why r u trying to uninstall it?? is there any issue???

Absolutely! The issue I have may not show up depending on what software you are running on your PC and whether you are using the iOS or Android version of Safe Kids Beta. However, speaking just about my installation (Windows 8.1 64-bit and iOS on iPOD), I have absolutely no means of configuring Safe Kids. The application on the iPod provides no configuration options at all when I login as a parent / administrator. When I login to my PC control panel at center.kaspersky.com and click on the "Safe Kids (Beta)" menu option, all I see is a promo page for Safe Kids. I have no control panel for Safe Kids and absolutely no means of changing the configuration of Safe Kids.

 

So why do I want to uninstall?

 

Because the default settings on Safe Kids automatically removes access to certain applications and features and then does not provide any option to modify those settings. For example, Safari is COMPLETELY DISABLED all of the time. You can't install an alternative browser because installing a browser is blocked by Safe Kids. I have a Password Keeper - the application is blocked. The device is not able to be used outside certain hours. I can't modify those hours.

 

I don't mind testing or trying out this beta software but (a) I expect to have access to a Control Panel so I can configure how I want it to work and (B) I expect to be given a simple uninstall option that is described completely and accurately by the software vendor. Neither of these things is true for Kaspersky Safe Kids.

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We have changedour instructions about SafeKids deleting, mode them more accurate.

Thanks

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We have changedour instructions about SafeKids deleting, mode them more accurate.

Thanks

 

Where are these instructions located, I can't find them. I am trying to find the second passcode needed to remove the profile from my iphone.

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Where are these instructions located, I can't find them. I am trying to find the second passcode needed to remove the profile from my iphone.

 

They are in Quick Start Guide. http://forum.kaspersky.com/index.php?showtopic=317752

 

On iOS devices a configuration profile should be installed. By the way, after changing settings pertaining to the Internet, the application will need to remove the old profile and install the new one, it will show detailed instructions on how to do it. PIN-code to delete the profile is always available in the child’s device tab on the portal center.kaspersky.com.

NOTE: After selecting the option to delete the Kaspersky profile, you need to enter the Apple Device PIN first.

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Hi.

 

I helped my friend to install it in the iOS.

When you change the site from My Kaspersky to center.kaspersky.com, the site is in Brazilian Portuguese and the Safe Kids doesn´t appear.

I need to unistall the iOS profile.

How can I solve this ?

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Hi.

 

I helped my friend to install it in the iOS.

When you change the site from My Kaspersky to center.kaspersky.com, the site is in Brazilian Portuguese and the Safe Kids doesn´t appear.

I need to unistall the iOS profile.

How can I solve this ?

 

Hi. After selecting the option to delete the Kaspersky profile, you need to enter the PIN 4357 in Settings->General->Profile->Kaspersky Safe Kids.

 

 

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