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Kirill Tsapovsky

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"Protection for Business" forum rules


This forum is dedicated to discussing and solving technical issues related to Kaspersky Lab enterprise products. For best forum experience, it is recommended to follow these principles:


1 Recommendations:

1.1 Communicate using unbiased language and widespread terms

1.2 Provide feedback in one's own topics until the resolution

1.3 Share on-topic experience with other users

1.4 Use quotations in replies


2 Topic starter guidelines:


Read Carefully!


Recommended minimum of information for support


2.1 Use forum search before creating a new topic. Popular concerns are likely to have been discussed before

2.2 Use the topic name to summarize the issue where possible

2.3 Specify versions of the software used

2.4 Describe the work task that led to the issue

2.5 Provide data requested by support staff, or specify issue-relevant causes for its inaccessibility

2.6 Confirm issue resolution


3 Avoid:

3.1 Off-topic posting

3.2 Using obscene language

3.3 Defamation, providing false or distorted information

3.4 Multiposting

3.5 Creating multiple accounts for a single identity

3.6 Spamming, posting meaningless messages, advertising, bumping without content

3.7 Posting personal and other sensitive data, license keys into public access


4 Forum maintenance:

4.1 The forum is moderated by KL Russia group members on behalf of Kaspersky Lab

4.2 To report inappropriate behavior or share non-public data, KL CentralSupport account should be addressed

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