Jump to content

Recommended Posts

Recently bought a new PC with Kapersy Internet Security 2012 pre installed from an OEM disk with a registration number included on the pack.

 

Had to wipe the hard drive and start again several months later and tried to reload KIS 2012 onto the computer (as a trial version) and tried to register the product which came up as invalid code or something to that effect.

 

Does anyone know how I can fix the problem?

 

I must say the phone numbers and web site is poor to try and solve the issue and I have just found this site as a possibility.

 

thanks

 

Phillip157

 

PS Vendor from whom I purchased the software is not an option.

Share this post


Link to post

Hi,

 

It took me four clicks to find out how to contact support from the support homepage:

 

https://support.kaspersky.com/8610

 

Please see 'What to do if the activation code is inserted incorrectly' for a link to your my kaspersky account, where you can submit a request to get this looked at.

 

Unfortunately, activation issues are usually not resolvable on the forum so you must contact support.

Share this post


Link to post
Sign in to follow this  

×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.