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Recently bought a new PC with Kapersy Internet Security 2012 pre installed from an OEM disk with a registration number included on the pack.


Had to wipe the hard drive and start again several months later and tried to reload KIS 2012 onto the computer (as a trial version) and tried to register the product which came up as invalid code or something to that effect.


Does anyone know how I can fix the problem?


I must say the phone numbers and web site is poor to try and solve the issue and I have just found this site as a possibility.






PS Vendor from whom I purchased the software is not an option.

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It took me four clicks to find out how to contact support from the support homepage:




Please see 'What to do if the activation code is inserted incorrectly' for a link to your my kaspersky account, where you can submit a request to get this looked at.


Unfortunately, activation issues are usually not resolvable on the forum so you must contact support.

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