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irajds

Kaspersky Sec. 8.0.5614 for Exchange Installation Error

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I am trying to install Kaspersky Sec. 8.0.5614 for Exchange on a brand new Exchange 2010 (Ent) server running on Windows Server 2008 R2 (Ent). Everytime I try to install the app the installer displays the error:

"C:\ks8.0.0.5614_exchangeen.exe The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail"

 

The applog repeats the following error 6 times everytime I run the installation file:

 

Log Name: Application

Source: SideBySide

EventID: 59

Logged:2/12/2011 8:15:21 PM

Level:Error

General:

Activation context generation failed for "C:\ks8.0.0.5614_exchangeen.exe".Error in manifest or policy file "C:\ks8.0.0.5614_exchangeen.exe" on line 0.Invalid XML syntax.

 

I have made sure all the libraries are current (as suggested by Microsoft as EventID 59 is a result of the libraries not being found or inconsistent ?) and all software pre-reqs are met. I also checked this forum but only found one similar article in russian but again with no solution.

 

ANy help would be much appreciated as the e-mail server is slated to go online next week :(

 

 

 

 

 

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Hello,

 

It seems you have an older version of the program installed. It should be uninstalled first.

 

Could you make a screenshot with the installation log?

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