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fernandogoodboy

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About fernandogoodboy

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  1. fernandogoodboy

    Virus Hides The removable drives

    Dear Evgeny, yesterday I updated The KES and it could find the mentioned malware. the issue is resolved. Thank you,
  2. fernandogoodboy

    Temporary password in KES 11

    Dear mastropizza, nice info thank you for that the issue is resolved. BR,
  3. fernandogoodboy

    Temporary password in KES 11

    Dear Support, KSC 10.5.1781 KES 11 In KES 11 there is a new feature in password protection. When we want to exit KES or disable it , we need to type user name and password. Below that there is a temporary password box. How can we use that?! BR,
  4. fernandogoodboy

    Symantec Uninstallation

    Dear fatih, I applied the incompatible app.rar to KSC and did what ever you mentioned. I made an uninstall task for the symantec product and it was completely succesful. You did me a big favor. Thenk you for your info,
  5. fernandogoodboy

    Virus Hides The removable drives

    Hello, I have a question . Is it holiday on Russia? I have made an incident 4 days ago , no one still answered that. (INC000009291345) No antivirus can detect it!  I submitted the new virus to symantec , after 2 hours the company detect it an made an update for that. Even i submitted it to virus desk, still no update for that!!!! Its a little strange! Thanks,
  6. fernandogoodboy

    Virus Hides The removable drives

    Dear Nikolay, Thank you for your reply. BR,
  7. Dear Support, the system is infected with a virus that kaspersky is unable to detect it! even I did a deep system scan with advanced disinfection technology enabled , but didnt work. I have found the Virus and send it to you with screenshots. hope to submit it to kaspersky lab for future Update. the password for the zip file is "virus" I made a request in company account , unfortunately they have not answered yet.even i submitted the virus to virus lab But there is no update. The incident number is : INC000009291345 BR, Product: Kaspersky Endpoint Security 11 for Windows (Workstation Protection) Version: 11.0.0.6499 Operating system: Microsoft Windows 7 KSC : 10.5.1781
  8. fernandogoodboy

    High Disk Usage On server 2003 SP2

    Well thank you ivan. I send them the log and wait for reply. Thanks,
  9. fernandogoodboy

    High Disk Usage On server 2003 SP2

    Hi ivan, I made a request and this is the incident number: INC000009278937 Support engeneer requested xperf log !!!!
  10. fernandogoodboy

    Symantec Uninstallation

    HI, actually i didn't do what you said. i just refereed to the list and saw that the mentioned version is not listed. I will soon do what you mentioned and will let you know. you are so kind and thank you for your complete info. Regards,
  11. fernandogoodboy

    High Disk Usage On server 2003 SP2

    Hi Evgeny, The server is acting as DBMS server(database-management system) which is based on Oracle. Thanks,
  12. fernandogoodboy

    Symantec Uninstallation

    Hi Fatih, that's a good news. i didn't know that the list can be updated. could you please tell me where i can find the latest update for the mentioned list? I downloaded the list that you attached , unfortunately the version was not included in the list.even the list was older that the list on KSC 10.5.1781! Thanks,
  13. fernandogoodboy

    Symantec Uninstallation

    Dear Support, KSC 10.5.1781 KES 11 Agent 10.5.1781 There are about 500 clients with Symantec Endpoint Protection 14.0.2332.0100 on an Organization. We are about to uninstall them Via Kaspersky Security Center. KSC has this version on the list of incompatible products but unfortunately does not support the English Version.there for we can not uninstall it. we have to uninstall the Symantec product one by one and then install the KES locally. as the network is domain and we can do all the things with the KSC , is there a way or a batch file or script to run from KSC to uninstall the Symantec product remotely via task? BR, Fernando
  14. Dear Support, KSC 10.5.1781 KES 11 Agent 10.5.1781 Kaspersky 10.1.0.622 for server kaspersky 10.1.0.622 with patch core 1 installed on the windows server 2003 SP2. the service kavfswp takes high disk usage on the system. most of the times the server crashes and users can not work on it. we had this problem when kaspersky 10.0.0.486 with core 19 installed on the server before. even when we upgraded to kaspersky 10.1.0.622 with patch core 1 , still have the problem. how can we solve the issue? GSI log , the screenshot of the issue and policy export are attached. BR, Fernando AV , Disk Usage and Policy export.zip GSI6_APPSERVER_administrator_06_10_2018_09_32_31.zip
  15. fernandogoodboy

    Untrusted Host Blocking in ks4ws 10.1.0.622

    Dear oleg, The info was so helpfull. Thank you for support. The issue is resolved. BR,
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