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g2i2r4

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About g2i2r4

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  1. Sorry for the delayed respons The user downloaded that version and tried to apply the license key for the one she originally installed. We uninstalled it completly. Thanks for helping out. You can close this topic.
  2. If I look at the picture I posted above the realtime protection is fully enabled. The tray icon however shows 'disabled'.
  3. Her boss demanded she'd use this one. What if she's not having the admin kit, is that a problem?
  4. Thank you for replying, I'll check the service setting and the license key files. I'm open for any other suggestions
  5. I have a user on my forum that has downloaded version 5.0.225 for workstations. She has a licence key. She get's a message realtime protection is disabled. The updates are all there. Checking the tabs I can't make out what the problem is: Can you help me out, what else can I check?
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