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Dmitry Eremeev

KL Russia
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About Dmitry Eremeev

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    Technical Support Specialist

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  1. Manage Authentication Agent Account

    Hello, please state the exact builds of KSC server and KES. Thank you.
  2. Object not quarantined. Reason: action is not supported

    Please compress them and put in an archive. Thank you.
  3. Здравствуйте, у вас есть резервные копии сервера KSC ? Спасибо.
  4. Здравствуйте, https://support.kaspersky.ru/13747 Спасибо.
  5. Здравствуйте, приемлемо для вас использовать на серверной ОС - KSWS ? Спасибо.
  6. Здравствуйте, скрипт от администратора запускали ? Консоль перезапускали ? Спасибо.
  7. Вы можете включить максимальный эвристический анализ и подозрительные файлы будут помещаться в карантин. Спасибо.
  8. Здравствуйте, по воспросам борьбы с вирусами необходимо обращаться - https://forum.kasperskyclub.ru/index.php?s=342624bf0c244085b9f8604790042441&showforum=26 В случае инцидентов ИБ существует отдельная услуга. Спасибо.
  9. Errors on Security Center [In progress]

    Sorry, but we need to know KSC server build. Thank you.
  10. Security Fix 1 for network agent (10.4.343) won't install

    Hello, please attach a screenshot of required tab. Thank you.
  11. Kaspersky Virtualization Security

    Hello, 1. What do you mean by "modules" ? Please be more specific. 2. https://support.kaspersky.com/13594#block2 Thank you.
  12. aes encryption won't uninstall

    Why do you try to remove AES if you didn't decrypt the machines ? Thank you.
  13. Plugin Installation Error [In progress]

    Hello, please state the exact versions of KSC server, consoles, agents and KES. Thank you.
  14. SQL backup and maintenance plans on KAV database

    Hello, 1. there is the task of KSC backup. Please use it to backup KAV database 2. there is task of database maintenance in KSC. KSC provides methods to backup and maintain DB. Thank you.
  15. Object not quarantined. Reason: action is not supported

    Settings are correct. Please collect KSWS traces during the problem reproduction. Thank you.