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Everything posted by amir.fara

  1. Hi The traces were attached. Thanks ksws10_traces_x64.zip ksws10_traces_x64-2.zip
  2. Hi The GSI report was attached. Thanks. GSI6_SRV-WATCHDOC_adm-cheraghi_03_05_2018_14_42_21.zip
  3. Hi, I have the same problem. We have KS4WS on our servers and unfortunately Database update task for all server occurs error and that is "Unspecified error". KES 10 received update. Thanks,
  4. Hi, I crated an incident and its number is : INC000008063451 Thank you,
  5. Did you read the logs? There was no problem? WindowsUpdate.log
  6. Unfortunately, the client is not accessible now. More than 50 gig in client.
  7. Hi, At first, I should say after reinstalling agent and removing update folder in client, the client became update but kaspersky occupied more than 50 gig in kaspersky update folder and this is the main problem. The windows update log was attached. Thanks WinUpdClient.evtx
  8. hello, We are using Vulnerability Assessment & Patch Management components. We have some problem with it. First of all, we are using KSC 10.4.343 and KES 10 SP2 with advanced License. We just selected Critical update,security update and updates in update categorized for Win 7 in Install requiered update task. We have 2 problems: 1- for a client kaspersky task result said 17 of 17 are installed successfully But when we check windows update properties of client, it said 12 of 17 update are installed successfully and 5 of 17 updated are failed. 2- install required update task faced an error that it was: " Completed with error Error 1208/0x0 ('The file exists.') occurred while copying file 'C:\ProgramData\KasperskyLab\adminkit\1103\$FTClTmp\WUSE3D27D1BBE023B9C33E8ED4B97B378FD269D437B' to 'C:\ProgramData\KasperskyLab\adminkit\1103\wusfiles\E3\E3D27D1BBE023B9C33E8ED4B97B378FD269D437B.~tip-temp~'" But the main problem was that the task occupied about 40 Gig on "programdata folder" on client and some client more than 80 Gig. task result and configuration are attached. Configuration.txt resualt.txt
  9. we tried to upgrade KES 10 MR2 to SP2 and after upgrading some of them became protection off. So, we decided to remove them but occurred the error 27200. We removed it with kavremover and installed again KES and it worked properly. Is there any problem in GSI report?
  10. administrator user Installed KES SP2 remotlly by KSC.
  11. sorry, so use this link https://drive.google.com/file/d/0B6oJEYJPshXtZ3pIRElSZ0xtc3JsZ0JUcENjSm9pV2h5c1hv/view?usp=sharing Thanks
  12. Hi, Hi, If you could not open previous link you can use this link : https://drive.google.com/file/d/0B6oJEYJPshXtZ3pIRElSZ0xtc3JsZ0JUcENjSm9pV2h5c1hv/view?usp=drive_web Best Regard,
  13. Hi, sorry for delay. After forum upgrading I could not find this topic. I could not attach that log because Its size is more than 10 MB so, The URL of that is : http://www.getsysteminfo.com/read.php?file=9cc1473092575c66a3a8e81edacc463f Thanks,
  14. Hi, the KSC and Agent are 10.4.343. I do not have event log now but gsi attached. I will give you event log asap. Best Regard, GetSystemInfo_MALI_SHADMEHR_MALI_SHADMEHR_2017_07_01_09_58_29.zip
  15. Hi, I upgraded the KSC to 10.4.343 and clients to 10 SP2 remotely But some of the clients after upgrading became protection is off. In task manager avp.exe is run but kaspersky is not running and when I trying remove it I got this error : Error 27200. Failed to unload application from RAM. I can remove Kaspersky by KAVremove manually But They are about 20 systems and Actually I want to know what is this error and how can I resolve it remotely. They are using Win 7. Thanks
  16. Hi, Thank you for your suggestion. I read the guide but I did not get my answer. my main question is: Does DHCP must give PXE address to the client? If yes, how?
  17. My PXE server is my kaspersky administration server. My KSC server and DHCP and the target host are in the same broadcat domain. I capture an image from install.wim then I add a MAC and choose kaspersky server as PXE server and finally I assign OS image to MAC. The client booted by NIC and get IP from DHCP but it does not detect PXE server and the KSC server stays in starting deployment... How can I config DHCP to tell the client that who is the PXE server. for example WDS create an option 60 to tell the target host who is the PXE server.
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