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levitonet

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About levitonet

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  1. Sorry for digging up an old thread, but this solution solved my problem, too. I have been struggling for MONTHS to get any of our newer laptops to be able to connect. This solution solved that issue. Thank you x1000!
  2. Ivan, I think at this point it's probably easier to just deal with the incorrect host name. I will name the server back to its old host name and hope the issues are fixed. Thank you for all of your assistance and your quick replies. I greatly appreciate the help.
  3. Ivan, Below are the results from the klnagchk utility, with minor alteration to IP address to protect privacy: Starting utility 'klnagchk'... Checking command line options...OK Initializing basic libraries...OK Current computer is 'WT\WT0235' Network Agent version is '10.0.3361' Reading the settings...OK Settings verification...OK Network Agent settings: Administration Server address: '123.456.789.000' Use SSL connection: 1 Compress traffic: 1 Numbers of the Administration Server SSL ports: '13000' Numbers of the Administration Server ports: '14000' Use proxy server: 0 Administration Server certificate: available Open UDP port: 1 Numbers of UDP ports: '15000' Synchronization interval (min): 15 Connection timeout (sec): 30 Send/receive timeout (sec): 180 Host ID: 33a4d194-59d6-4aca-bf53-5928111974c6 Attempt to connect to the Administration Server...OK Attempt to connect to the Network Agent...OK Network Agent is running Receiving the Network Agent's statistical data...OK Network Agent's statistical data: Total number of synchronization requests: 43 The number of successful synchronization requests: 43 Total number of synchronizations: 0 The number of successful synchronizations: 0 Date/time of the last request for synchronization:2/21/2014 6:55:58 PM GMT (2/21/2014 1:55:58 PM) Deinitializing basic libraries...OK
  4. Ivan, Below is the text from the export. I made two attempts to image in this log file. I've underlined the beginnings of the two lines that show where the server is still pointing to the old host name (C3P0).
  5. Nikokay, I did an NSLOOKUP in CMD of the IP address and was returned the proper new host name rather than the old host name. Is there anything else I should try?
  6. Recently, I had to change the host name of the server running Security Center 10. After making the change, any time I try to deploy an image to a computer or capture one, the tasks error out with messages that basically say they can't find the paths to the server shares to complete their work. The paths are displayed in the error messages, and they are clearly still referring to the server's old host name rather than its new one. Is there a way to force KSC 10 to recognize that the host name of the server has changed? Edit: For better clarification on the error message...the error will say it can't find the path "\\OldHostName\Kaspersky-Share\Images\WinXP\OptiplexGX520\" when in fact the path SHOULD be "\\NewHostName\Kaspersky-Share\Images\WinXP\OptiplexGX520\". Everything is still on the same server as before...i just renamed the server to a new host name. Kaspersky didn't update to the new host name.
  7. Shesterkin, Thank you, but the link you posted did not help. I have read Kaspersky's guide regarding creating images of computers. The guide is very vague and generic, but I did follow the basic rules (i.e. can't create an image of a computer running the admin server, etc). I do have a PXE server. I have the Kaspersky Security Center 10 server designated as my PXE server. I have used the PXE capabilities to deploy images to Windows XP computers. Does anyone have any other ideas?
  8. Couldn't agree more with everything said in this thread. It seems like every feature of KSC 10 has been a nightmare to get working properly, if I can even get it to work at all. Support has been terrible this entire time. No matter what your problem is they ask for the same log files, and the instructions they send to you often are extremely vague and assume you know way more than you do. I wish I didn't have to deal with this product. Nothing ever works the way it should.
  9. PROGRESS: In addition to disabling the firewall, you also have to go in and disable Windows Defender. I did that, and now for the first time ever on a Windows 7 computer I was prompted by a Kaspersky prompt to restart. I restarted and the computer went into a WinPE type of environment just like when I create images of Windows XP machines, but now I've got an "ERROR: Connection error" message. So, new problem is that I've got a "ERROR: Connection error" message. When dealing with Windows XP machines, I got that same message and it was the result of having a space in the folder name of where I was trying to save the image. I double-checked the path for the Windows 7 image and I definitely don't have any spaces in the path. So now I'm stumped again and could use some assistance.
  10. Nikolay, Sorry for not getting back to you sooner (out for a week on travel, busy the week after). The share where my images are stored is available via the network and definitely has enough space. I'm basically using the same share location and the same account that I use for creating XP images. The XP images capture without issue. It seems to only be Windows 7 that has an issue.
  11. It's worth noting that I have the firewall disabled in an attempt to open up communication. I also made sure the folder paths had no spaces in them (a hard lesson learned from when my XP installs weren't imaging correctly).
  12. On the server side of things the task says it's running with the status of, "Running: Installation service started on computer, now waiting for results..."
  13. In the "Remote Installation -> Installation Packages" section of KES10 you can select the option to create an installation package and then select to create a package based on an OS image of a reference computer. I've successfully used this feature to create images of Windows XP computers. However, I cannot get this feature to work with Windows 7 computers. After the process starts and the necessary files copy to the Windows 7 computer, the Windows 7 computer's resolution will change but then nothing happens after that. The resolution looks like it shrinks down to something very small and then the computer just sits there doing nothing afterwards. I've let it sit all night and nothing happened. I then restarted it, thinking it might boot into something like a WinPE mode...it just reboots and goes into like a "First Run" type of wizard. I've tried on different systems (Optiplex 7010 and Latitude 3330), but none work when Windows 7 is installed. I desperately need to capture images of Windows 7 computers.
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