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About MattoonIT

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  1. Found this thread after rebooting the computer in question (multiple times). What is the first thing you try to do when evaluating a computer problem? Restart it. Sigh. Applied exclusion on the server and turned off File Anti-Virus after finding this thread. Fortunately, I have only one computer reporting this problem. Unfortunately, I have spent most of my day trying to figure out how to fix the problem. FYI - Based upon the suggestions elsewhere, I had tried to copy a tcpip.sys file from another computer. Before attempting to get it in the right folder, I had copied it to a backup location on the local C:\ drive, but as soon as I tried to copy it from the backup location the Kaspersky client on the problem computer identified this file as a Trojan, just as it had the other ones (in their original %windir% locations). Any ideas when a fix will be available that does not involve system restore? For reasons unknown, system restore is not working on this computer.
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