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  1. Hi I'm using KIS (vs for Android (vs 6.0.1). A few days ago, I set Call & Text Filter to block messages/calls from SuperFree and AmazonPrime. Furthermore, I'm using an Honor 5x mobile which has its own harassment filter. Every number I add to the KIS filter, I also add to the Honor filter. Calls/texts from all the names/numbers added to these filters always get blocked. However, after adding the aforementioned names to the filters, I then received texts from both names. Therefore, these names are getting through both the KIS and Honor filters. So, any idea why these two are getting through the filters? If there was an interaction between the filters, then presumably, other names/numbers would get through also but they don't. Thanks
  2. That's now done thanks.
  3. OK, thanks Berny. By saying you can keep using your current provider, Microsoft seem to be a bit misleading then, because you'd have thought they would know it's not recommended to run more than one security provider. Anyhow, I'll leave Defender off. I haven't done anything with Defender other than let KTS deal with it from when KTS was installed. Therefore, should I be doing something such as disabling Defender somewhere, or is it OK to leave just what KTS has done with Defender when KTS was installed? Thanks
  4. Hi Is KTS19...(a) compatible with Windows Defender, or should Defender be disabled? I did a forum search but couldn't find an answer - perhaps because vs 19 is so new - and couldn't find anything on kasp website. I ask because, as shown in the screenshot, Windows suggests that KTS can be used, and have Defender perform periodic scans - so, is it ok to turn this setting on, to have Defender periodically scan? Thanks

    Praising KPM vs

    Oh dear, I have to eat my words, after KPM was running so smoothly. I tried to change the master password today but couldn't because KPM kept throwing up the message that the master password had been changed on another device. The problem is that I don't have another device that I'm using KPM on! What the...! So I've uninstalled KPM and changed all my passwords.

    How delete data vault?

    Thanks for this. I followed the pathway to point shown in the screenshot. Any idea which one or where the vault is from there, and how to delete it? As I say, KPM asked me for the master password for it, before I then created a new vault. Thanks

    How delete data vault?

    Thanks Indio and Berny. When I installed KPM vs 9..., the first thing it did was bring up the old data vault and ask me to enter the master password. It also gave me the option of clicking that I'd forgotten the master password. Clicking that option brought up the option of creating a new data vault, which is what I did - and it works perfectly, as per another post I've posted. Therefore, the old vault is lurking about on my PC somewhere, which KPM found, but how do I find it so I can shred it myself? Thanks

    Misdirecting link

    Ok, thanks Indio.
  9. What a pleasure to use this version! I had to delete nearly every other previous version because it would not work in various ways, and tech support couldn't resolve issues. This version, however, seems to be smooth operating and nicely laid out. At last - good job Kaspersky!
  10. Hi When clicking 'how to do it' (to find out how to install KPM on Android), as shown in screenshot 1, I get taken to a page relating to purchasing KPM, as shown in screenshot 2. So, 1, how do I get to the required instructions, and 2, who does this misdirecting link get reported to? Thanks
  11. Hi I had a data vault created via an older version of KPM for which I no longer have the master password. I have now installed KPM vs 9... and created a new data vault. Therefore, is it possible to delete the old vault, which I can't access anyway? If I can, where do I find it please? Thanks
  12. Hi Is this the virtualisation that influences whether Safe Money will work? It used to be that Safe Money wouldn't work if virtualisation was disabled, so I'm wondering if this is the same one, and if it is, will it still affect whether Safe Money works.
  13. Hi After installing CCleaner (cleaner) vs 54.2 and then 54.3, as soon as within cleaner 'run cleaner' is clicked (and the consent given in the 'are you sure you want to delete these items...' box) cleaner immediately closes down - other functions within cleaner (e.g. 'analyse' and 'registry cleaner') apparently function as normal. However, after exiting KTS18.0.O.405h, cleaner works perfectly, and when KTS is then activated again, cleaner continues to function apparently as normal. Therefore, it seems that KTS is killing off cleaner in some way when cleaner is installed with KTS activated/running. So, any ideas what's going on? Thanks.
  14. Hi Using Windows 10 (vs 1709, and now 1803), I have an administrator account and a standard account, of which I am the only user, and both are password protected (with different passwords). Windows used to allow users to be signed in to both accounts at the same time. However, with Win10, I see that I can only be logged in to one account at any one time. Therefore, when I’m logged in to my Std account, I’m fairly sure I’m not logged in to my Admin account – at least, as far as I can tell, I’ve had to log out of the Admin account before I can log in to the Std account, so assume the Admin account is not active when I’ve logged in to the Std account, and vice versa. However, here’s the problem. I can log in and out of each account without issue. However, when I log out of each account I occasionally get a message above the Windows icon stating that other users will lose any unsaved work, do I want to log out anyway? When this happens, I am the only user and have already closed off any documents I’ve been working on. In control panel > user accounts > manage another account, only my two accounts are shown, therefore, does this suggest that another user is active in my account which is hidden from view? This does seem suspicious to me. Therefore, is it possible for a hidden user to be active in either of my accounts, and can KTS18 detect them, or is there is there some other way of finding out if they are active? Thanks
  15. Hi It's been nearly two weeks now and I still can't access my account settings - does anyone know what's going on? I simply want to change my password to enhance my account security.

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