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    • Rodion Nagornov

      Долгое сохранение сообщений || Delays while posting (click here to read the full text RU/EN)   09/20/2017

      Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published. || По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.

Rodion Nagornov

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About Rodion Nagornov

  • Rank
    Training&Certification Group Manager

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  • Gender
    Male
  • Location
    Moscow, Russia
  1. Видимо, снова что-то локальное и одноразовое.
  2. Подписался на топик, послежу за нотификациями, когда ответят.
  3. тоже нормально вроде. А можно ссылку на ту тему, которая в исходном сообщении на скрине?
  4. любопытно. на английском интерфейсе нормально. переключил интерфейс у себя на русский. создайте, пожалуйста, в текущем разделе еще одну тестовую тему, я прочерю нотификацию.
  5. Please, find any contacts here https://www.kasperskypartners.com/ And become our partner
  6. Adding a code to My Kaspesky does not start it. (If it is a regular 1 or 2-year code, but not subscription). License period starts when you activate a code on the first device.
  7. If you starter use a license, the license term will be the same for all PCs and installation attempts.
  8. Уважаемые пользователи! Спасибо за терпение и сотрудничество. Мы обновили наши билды и теперь пользователям, купившим коммерческую лицензию, при установке не будет предлагаться скачать Яндекс.Браузер. Если у вас будут возникать подобные проблемы, просьба оставлять комментарии на форуме (мы все читаем и будем оперативно реагировать!). Приносим извинения, если данная ситуация доставила вам какие-л неудобства! Команда ЛК
  9. Impossible to buy. [moved]

    You will need to contact the online store (Digital River) directly who should be able to assist you further, as here at technical support we do not have any access to change, renew or modify orders: https://store.digitalriver.com/DRHM/store?Action=DisplayContactFormPage&SiteID=kaspersk&Locale=en_IE&ThemeID=30242800&Env=BASE
  10. Сегодня выложат релиз с фиксом.
  11. READ BEFORE POSTING IN THIS FORUM!

    One more clarification: eBay (or any other Internet auction) where people sell their goods to other people is not a Kaspersky Lab's approved partner! Kaspersky Lab is not responsible for a quality of licenses purchased via eBay and any other Internet auctions. If you have any problem with a license purchased via eBay, you have to address your questions and claims directly to the person who sold you that license.
  12. Hi there, Just to prevent a lot of your questions here: ALL SALES-RELATED QUESTIONS SHOULD BE ADDRESSED TO OUR PARTNERS You should contact to the partner who sold you a license in all cases if you: - did not receive an activation code; - have any pricing questions; - have any problems with payment methods; - want to refund; - want to extend your license to more devices; - want to cancel Auto-Renewal etc. Please, see below the contacts of our partners who handle orders placed via Kaspersky Lab's website or My Kaspersky portal. For home products: Digital River: You will need to contact the online store (Digital River) directly who should be able to assist you further, as here at technical support we do not have any access to change, renew or modify orders: https://store.digitalriver.com/DRHM/store?Action=DisplayContactFormPage&SiteID=kaspersk&Locale=en_IE&ThemeID=30242800&Env=BASE Avangate: You will need to contact the online store (Avangate) directly who should be able to assist you further, as here at technical support we do not have any access to change, renew or modify orders. Phone - +31 88 000 0008 (24/7 International English phone support). Email - support@avangate.com Also, we suggest you to have a look at FAQ on online payments and order issues: http://www.avangate.com/shopper-support/shopper-faq.php For corporate products: In a case of any sales-related issues you should contact to any partner from your region. The list of partners may be found here: https://www.kasperskypartners.com/?eid=global&lang=en-gb Kaspersky Lab does not sell licenses to customers directly. All sales are performed by our partners and approved stores. So all sales-related questions should be addressed to the partners.
  13. You will need to contact the online store (Digital River) directly who should be able to assist you further, as here at technical support we do not have any access to change, renew or modify orders: https://store.digitalriver.com/DRHM/store?Action=DisplayContactFormPage&SiteID=kaspersk&Locale=en_IE&ThemeID=30242800&Env=BASE
  14. No, only a new license to a new product. If you buy it when KTS license is still working, you will lose remained days of it.
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