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About DBGT

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  1. It has been like this for ~2 weeks, and still the internet become extremely slow I tried to uninstall, restart then download the latest version then install again, but no use. Sometimes even google dot com does not appears. That happened only when using KSC (b) GetSystemInfo
  2. I've found the cause of this issue, it is caused by an extension in Google Chrome: "Hotspot Shield", once I disable it the update continue to proceed. Just for your info I am not using Kaspersky Secure Connection, it is not installed in my machine just before realizing the cause of this issue.
  3. I waited for hours but the update never finished, I have to restart the pc, I uninstalled ASP and it is the same
  4. How do you connect to the internet? Is your internet connection ok? Is your internet connection metered? By cable Reboot, then check system date/time correct, then Settings > Additional > Network > Proxy server > select Do Not use proxy server. I am not using proxy, and time and date are updated through internet Are you on battery or main power? Settings > Performance > Uncheck Battery Saving. no Are you in Gaming Profile? Kaspersky Settings > Performance > uncheck Automatically disable some functionality when in full screen mode. no Is your Kaspersky license expiring in a few days? no ~ 300 days remaining If your license is a managed subscription, please click Subscription, located at lower right of the main Kaspersky window, then click the "Update subscription status" button. Then start an Update. If still no go, attach the Detailed update report. Enable Log Non Critical Events: Settings > Additional > Reports and quarantine > check Log Non-critical events. Then do an update. Main Kaspersky window, lower right, Show additional tools > right side, click Reports > upper right > Detailed reports, upper left > dropdown > Update, select the current entry > right-middle > click Details > Save icon at upper right > Save, name the file and save it somewhere and attach it to your next post. If the file is too large to upload, then zip it (right click, send to > compressed zipped folder) and upload the zip. Actually when the update reaches 87% I cannot stop it, it seems it in the installation process
  5. The update never finish, I tried to restart the pc twice but no use, the update always stuck at 87%! GetSystemInfo
  6. I am not sure if this is the right forum to talk about my problem, but for some reason KIS is blocking Hearthstone. When I launch the game it takes forever, and it launch only if I pause the protection, the same with the updates, I cannot update unless I pause the protection GetSystemInfo
  7. sorry about that, but the latest version says:2016 ( Edit: I got the link, I'll give you a feedback later
  8. I cannot start any game from Battle.net unless I disable KIS completely Other examples: http://us.battle.net/d3/en/forum/topic/18716986204 http://eu.battle.net/sc2/en/forum/topic/15161419233 GetSystemInfo
  9. I did a fresh install, everything seems to be fine for now, i will take this into consideration in the future, thanks
  10. I am gonna uninstall it and reinstall kis again, now Battle.net is blocked too!
  11. this game is not an exception, media player classic has been blocked too
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