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Kaspersky Password Manager

Get help with Kaspersky Password Manager for Windows, macOS, Android and iOS
  1. Cabin8
    Started by Cabin8,

    Good morning, I have a problem. For a few weeks now, Chrome has no longer made me choose the email and password which it will then automatically enter. It worked fine until recently. Now I have to press on the extension symbol and select the email/password. What should I do to rehabilitate it? I use Mac OS 15.0 with Mac m1. This problem is not present on Safari; in fact this browser lets me choose data without any problem. Thank you so much to anyone who will help me. In the photos the white is chrome (which doesn't work) and the black is safari (which works)

  2. Joops
    Started by Joops,

    Good morning, I noticed that password manager uses a lot of battery %. Do you also have this? Thx.

    Flood and Flood's wife
  3. JackMace
    Started by JackMace,

    I'd like to install the password extension for firefox, but the link I get leads to a blank page. the link : https://click.kaspersky.com/?hl=nl&pid=kpmwin&version=24.3.0.327&hotfix=&syst=Microsoft Windows 10 10.0.19045 Build 19045&link=ffext Is this an old link or something?

    Flood and Flood's wife
  4. mopi
    Started by mopi,

    I've got my knickers in a twist that would make a contortionists eyes water. I [ a@b.c ] manage a few business devices plus some family accounts and devices. For business I use KTS and for family Kaspersky Cloud Services KCS , Kaspersky may have changed the names [they do that a lot] of these by the time you read this but what's important is that both come with KPM licences. Due to me misunderstanding how to activate KTS properly I installed KTS on the business PCs as myself under the my.Kaspersky account a@b.c. All went well for a long time until x@y.z a business user wanted a copy of KPM and I realised that he couldn't use my my.kaspersky so I set up a my.kaspersky acco…

  5. mizzj0512
    Started by mizzj0512,

    i have always had Kaspersky Password Manager and have 270 passwords. Apparently all my subscriptions were either canceled or expired although when I click on Kaspersky Internet Security it says it is still active. When I go to my Password Manager it says I can only have 5 and if I want all of mine I have to subscribe. Well now, that appears to impossible in the US so how do I access all of my passwords if I can't subscribe or upgrade??? Also, it keeps referring me to UltraAV and PassWatch, fine, I can do that but since I am not seeing all of entries how do I export them when there is nothing there? They show up on my Chrome extension but I can't export them from the…

    Flood and Flood's wife
  6. AlRashed
    Started by AlRashed,

    Log Name: Application Source: Application Error Date: 1/5/2025 1:46:50 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Private Description: Faulting application name: DllHost.exe, version: 10.0.19041.3636, time stamp: 0x6d07b58e Faulting module name: kpm_integration.dll, version: 21.19.13.549, time stamp: 0x6737728e Exception code: 0xc0000005 Fault offset: 0x00016676 Faulting process id: 0x7a80 Faulting application start time: 0x01db5ef22947be9a Faulting application path: C:\Windows\SysWOW64\DllHost.exe Faulting module path: C:\Program Files (x8…

  7. Arif
    Started by Arif,

    I want to use arc browser, but kaspersky password manager is not working in arc browser(arc browser based on chromium)

    Flood and Flood's wife
  8. jiaozi

    Kaspersky Password Manager无法安装,不断提示安装正在进行中 It has been installed for a day, but the installation has not been successful and the process is very slow

  9. Barbara Pope
    Started by Barbara Pope,

    Hi, I tried to open my Password Manager yesterday and it states "We enhanced your data security. Decrypting your vault may take a little longer" .. I wasn't expecting it to take more than 24 hours! So .. at the moment, I can't access any of my passwords. Can anyone help?

  10. canlite
    Started by canlite,

    on my iphone 16 plus, running ios 18.3.2. When I try to logon to an APP account there is a symbol of a key and the word PASSWORDS, mid screen. I tap that and it looks like it is going to kaspersky password manager that I have on my phone. But it doesn't have the credentials for the APP I am trying to login to, even though it is there when I look at the database in the kaspersky password manager APP. There is an option to show database and the entries are not like what is in the kaspersky password manager APP on the same phone. Is there a setting I am missing?

  11. dejop
    Started by dejop,

    I have a Kaspersky password manager on my computer and on 2 phones. One phone and PC are on the same account and the other phone is due to the license I have on the other account. Is there an option to connect them to share passwords or at least to import passwords to the phone in some way.

  12. RSousa222
    Started by RSousa222,

    Hello I have this problem when accessing the password via web version. I am costumer since 5 years, and this is very problematic. I contacted support and they said to change DNS, which is laughable for this case. Though I tried and didn't solve anything. Am i the only one having this issue?

  13. Marshal
    Started by Marshal,

    Help~ As shown in the picture It has been unable to automatically sync Has anyone encountered this problem and solved it? Please tell me how to solve it..? All networks can access the Internet...it should be ruled out that it is related to the network?

  14. Lucas A.

    Good afternoon, Today I tried to access the Kaspersky Password Manager extension on Edge and something strange happened: when I accessed it, no passwords were shown, and when I opened the extension page again, it kept loading without opening. I tried on Google Chrome and the same thing happened. The only recent events were updates to Google Chrome and Edge, and my Windows was updated to 25H1.Even though the application is running normally, the extension icon remains gray. The browser versions are: EDGE: version 141.0.3537.71 Chrome: version 141.0.7390.77 Kaspersky Password Manager version: 25.0.0.501 (a) / 1758632131_7729 / 1.1.0.2_1 Thank yo…

    Flood and Flood's wife
  15. ajarmstrong14
    Started by ajarmstrong14,

    Hi, Because I live in the US I can't download Password Manager on to my new device. I still have Password Manager on my phone but I can't export passwords from the phone; only from from the desktop version (which I can't download as I'm in the US). And, when I try to log in to My Kaspersky account online it doesn't accept the password from my "Kaspersky Password Manager" account and says that, in that case, the original cloud storage will be deleted and I will lose all the saved passwords! Really?! So, given that I can't export passwords from the app on my phone, and can't download the app on my desktop, and can't log in to My Kaspersky without losing all my dat…

  16. thenax
    Started by thenax,

    hello i have kpm included with kaspersky premium but I can't sincronize archives ("unable to synchronize"). i tried to disconnect account and reconnect but it won't work version 25.0.0.501 (a) / 1760810612_7731 / 1.1.0.2_1

  17. IanG
    Started by IanG,

    If I add Kaspersky Password Manager, version 25.1.0.602 (a) / 1765806980_7756 / 1.1.0.2_1, to a Family Member's Phone, iPhone Xr, running IOS Version 18.5, whilst I comprehend MY having to LOGIN, to ensure that it becomes an ADDED DEVICE on MY Kaspersky Account PROFILE, how do I provide AUTOMONY for my Family Member, to have HER OWN Email./Password Credentials, for protecting HER OWN 'saved data', totally segregated from mine?

  18. Bearded
    Started by Bearded,

    Every time whe I start my computer, I have to manually enter password in Password Manager to unlock Vault. Is there an option to automatically log in?

    Flood and Flood's wife
  19. Guest #101498

    will i lose my passwords in password manager if i change my registered email address on mykaspersky if i export my passwords and create a new kaspersky account is there a risk that my passkeys or 2fa codes will become useless

    Flood and Flood's wife
  20. Wusl
    Started by Wusl,

    Turn on auto-renewal and save 60% on your next renewal. The payment method SEPA is rejected ONLY credit card is accepted?? I don't store credit cards INFO when Kaspersky shows SEPA but doesn't accept it if something is wrong then I'll look for another one Provider

    Flood and Flood's wife
  21. Azure

    Device: Google Pixel 10 Pro XL OS: Android 17 Beta 1 App Version: Kaspersky Password Manager 9.2.101.40 I am experiencing a consistent crash with Kaspersky Password Manager while testing the new Android 17 Beta 1. The app successfully opens to the initial login screen, but immediately crashes and completely closes as soon as I enter my password and select "Unlock." Because I need access to my passwords, I have opted out of the Android beta. I am hoping KPM will resume normal functionality on the next public Android release. I am reporting this now so the development team is aware of the compatibility issue. I hope this can be investigated and patched so…

    Flood and Flood's wife
  22. Ammar20100

    I'm having an issue where the Kaspersky Password Manager extension isn't working at all on Helium (a Chromium-based browser). Curiously, the main Kaspersky Antivirus app works perfectly fine and integrates without any issues. Is anyone else experiencing this with Chromium browsers, or is there a known workaround to get the password manager extension to load?

  23. Sharii

    Hi there, just wanted to start the Password Manager (9.2.101.40) and recognized that it is constantly crashing after using the finger print. Updated my Android to Version 17 in the last few days.

    Danila T.
  24. bomsi
    Started by bomsi,

    Hello, Would it be possible to add Kaspersky Passoword manager free/enterprise to our terminal server so that when users log in (they can save their passwords). We want each individual user to have access to their own kaspersky passwords when they log in to the server. How would we go about this, i tried to find it in the documentation but no help.

    • 0 replies
    • 1.6k views
  25. Guest

    Ciao a tutti, sono molto contento di usare Kaspersky Password Manager sia con Android che con Windows 10, il dubbio che ho è che vorrei sapere quanto mi protegge in caso di furto del computer o del cellulare? Una persona potrebbe rivelarsi un programma di forza bruta per scoprire la password principale? Grazie a tutti

    • 0 replies
    • 5.7k views
    Flood and Flood's wife

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