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Hello. I have been having a problem with the Autotrader.co.uk website for some time now. For some reason, my Kaspersky is blocking me from searching for cars. After turning off the antivirus, everything returns to normal. Nothing was changed, everything previously worked without any problems. Thank you for all your help.

My Kaspersky application is not starting, like when I click on the icon to open it, nothing happens. However, the VPN and the Password Manager works fine. The problem started after Kaspersky Premium tried to update itself. I saw it had a window open, a screen for an update. I used the computer doing other stuff for several hours, but the progress bar did not move an inch. Finally, I turned off the computer to go to bed. Now it doesn't start. In the My Kaspersky window, it shows the databases are out of date. I clicked the button to update it, but no update is happening. Sidenote: there is random Russian text on top of the screen, which I assume is a localization bug. I guess I need to reinstall it? But it seems weird that it suddenly breaks by itself without me actively doing anything with it. Lastly, if I need to reinstall it, do I need to first uninstall it? If so, do I just use the uninstallation button in the apps' category in the settings menu?

Hi, I'm experiencing an issue on MediaMarkt.de where I'm unable to accept cookies. I've tested this across multiple browsers on Windows 11, but the problem persists regardless of the browser. I’m using NordVPN, but I don’t think it’s the source of the issue, as NordVPN works without any problems on my work computer where Kaspersky is not installed. When I try to accept "allow all cookies" or manually select cookie preferences, the site doesn’t confirm or save my choice. To troubleshoot, I've already checked Internet Options in the Control Panel and ensured that all cookies are enabled. I’ve also disabled anti-banner browser extensions and tried adding an exception in Kaspersky Premium, but the issue remains. Any insights into what might be causing this or how to resolve it would be greatly appreciated. Thank you!

Hi all, I cannot use Linkedin chat when Kaspersky is installed on my PC. Send button looks inactive. Affected browsers: Mozilla, Chrome. Working ones: Brave, Librewolf. After uninstalling Kaspersky AV everything works fine again. Other AVs I tried (Bitdefender, Sophos) are not causing this problem. All browsers I tested had no extensions installed. Anybody can help with that? Thanks for replies.

OS: Windows 11 Version 23H2 Kaspersky: Kaspersky Premium V. 21.18.5.438(a) Hello. I've receiving notifications for network attack blockers on a daily basis with the following name: Scan.Generic.PortScan.TCP On the notification, there's the Mac Address. Upon inspecting it, I have figured that's the highlighted Mac Address is the router's MAC Address. A few days ago, there was also another network attack name, also being pointed to the router's MAC address: DoS.Generic.Flood.TCPSYN, the same minute as one of the Scan.Generic.PortScan.TCP notifications. I've reseted the modem to factory defaults and changed passwords. Ever since this DoS.Generic.Flood.TCPSYN hasn't came up again. But I still receive the Scan.Generic.PortScan.TCP on a daily basis. What could this mean? Is it likely, due to it being the routers MAC Address that it's a false positive?

Olá, boa tarde a todos. Como já diz no título do tópico, o Kaspersky Premium não atualiza o banco de dados quando a VPN está ativa, está ficando chato isso, porque de hora em hora recebo um alerta do Windows sobre o antivírus e quando vejo é o Kaspersky avisando que o banco de dados está desatualizado, daí eu tenho que desligar a VPN e deixar o antivírus atualizar pra poder ligar a VPN novamente. Me deem uma LUZ por favor. Fiz uma gravação do que acontece.

Boa noite, me chamo gustavo e estou com um problema que está me estressando muito, a um tempo acabai sofrendo com um programa licenciado por um empresa que no fim, mesmo sendo pago era um malware que acabou vazando dados meus e me deixando bem impotente, dai por recomendação de um amigo assinei o plano da Kaspersky plus. realmente não tive mais problemas com isso, mas em contra partida pouco tempo depois percebi que o celular de minha mãe estava com o e-mail dela alterada e varias coisas da própria área de trabalho do celular dela alteradas. Depois de fazer algumas verificações averiguei que sim era um trojan e que ele tinha roubado bastante dados da minha mãe, além de ter trocado varias senhas e ter tentado entrar nas suas contas bancarias. Como não sou muito bom nesse tipo de problema, para evitar ser mais problemático coloquei um anti vírus no celular dela que encontrou o problema e me livrei dele. Contudo um dia depois meu colega de quarto também foi atacado, perdeu varias contas, discord, redes sociais, steam, recuperamos tudo, contudo não entendemos como isso tinha acontecido, resolvemos, mudamos a rede wi-fi, senha e etc, formatamos o roteador e o computador dele, mas hoje ele foi atacado novamente, ainda pior porque perdeu aceso a uma de suas contas bancarias, sua conta salario. Eu realmente não faço ideia o que posso fazer para acabar com esse problema, estou pensando em formatar simplesmente todos os eletrônicos da rede por medida desesperada, mas eu realmente não faço ideia como resolver e gostaria de alguma orientação. Por hora minha maquina está segura, mas não tenho mais nenhuma noite de sono ficando a espreita, olhando cada notificação, cada mudança com medo de perder algo novamente. Uma coisa que gostaria de acrescentar que as senhas que usamos são feitas pelo próprio edge reconhecidas como senhas fortes, não tem ligação nenhuma com nada nosso, não anotamos ela no dispositivo e a única forma dele de fato acessar é de alguma forma controlando nosso computador. Isso está acontecendo a mais o menos 6 dias. O computador dele eu considero que foi o mais vulnerável pq ele tem um costume de deixar ele sempre ligado, e ligado a rede, por isso imagino que o mesmo está ou estivesse na rede wi-fi. Olhamos alguns fórum e temos receio do hacker estar em nivel kernel de algum dispositivo, já que os anti virus não parecem funcionar para o detectar. No primeiro problema, quando meu colega de quarto foi hackeado, entramos no painel de controle e revogamos acesso a rede de praticamente todos os apps, deixando somente acesso ao sistema do win 11 e apps necessários, excluindo acesso a todos os outros para ter acesso a internet.

Hi all, struggling quite a lot to find the problem with my installer. Recently paid for an upgrade to premium and wanted to download it on my mac Installer won't progress, and I keep getting told that "The data couldn’t be written because of an error in the destination for the data". Have tried everything, I've uninstalled kaspersky IS, have rebooted multiple times, have update my system, have even checked the tmp files and all seems in order. Any advice??

Сегодня, 03.11.2024 1:20:31;Обнаружена ранее открытая вредоносная ссылка;Firefox;firefox.exe;C:\Program Files\Mozilla Firefox\firefox.exe;C:\Program Files\Mozilla Firefox;10976;Активный пользователь;Не обработано;Не обработано;https://_brovideos5s_site/code/mvrdimjsmy5ha3ddf43tmnjv;Возможна неправомерная загрузка ПО;Высокая;;https://_brovideos5s_site/code/mvrdimjsmy5ha3ddf43tmnjv;mvrdimjsmy5ha3ddf43tmnjv;https://brovideos5s.site/code;Веб-страница;Облачная защита. Произошёл переход по этой ссылке при открытии другой: https://_ vashotvet_com/task/3587893#:~:text=Если первый вал R%2C а,и отношение угловых скоростей 1%2F2. До первого лога было ещё один лог: Сегодня, 03.11.2024 1:10:57;Загрузка остановлена;Firefox;firefox.exe;C:\Program Files\Mozilla Firefox\firefox.exe;C:\Program Files\Mozilla Firefox;10976;Активный пользователь;Запрещено;Запрещено;https://brovideos5s.site/code/mvrdimjsmy5ha3ddf43tmnjv;Возможна неправомерная загрузка ПО;Высокая;;https://brovideos5s.site/code/mvrdimjsmy5ha3ddf43tmnjv;mvrdimjsmy5ha3ddf43tmnjv;https://brovideos5s.site/code;Веб-страница;Облачная защита. А ещё, пока я писал это сообщение, случайно ещё два раза перешёл по первой ссылке:). А я всего лишь хотел добавить пробел, чтобы она перестала быть кликабельной (со второй так делать не рискнул). Есть причины беспокоиться по поводу первого лога? Напрягает "Не обработано" в результате. Для контекста, провёл уже 4 проверки на вирусы без обнаружения, похоже, придётся сделать ещё парочку:)

صباح الخير معدات الدعم كاسبيرسكي، لقد واجهت مشكلة مع حسابي Kaspersky Premium. في محاولة لإدارة الأجهزة المرتبطة بترخيص، قمت بحذف حسابي عن طريق الخطأ. ومع ذلك، عندما أتمكن من إعادة الاتصال بنفسي الحساب أو استخدام رمز الترخيص الخاص بي، يشير ذلك إلى أن هذا الرمز قد تم تنشيطه بالفعل. لسبب هذا الخطأ، لا يوجد المزيد من الأجهزة المتصلة بترخيص ولا يمكنني استخدام اشتراكي. هل تريد المساعدة في استعادة حساباتك وإعادة تنشيط ترخيص أجهزتك؟ Merci pour votre compréhension et votre aide.

Hello, I work in an I.T. company, and we manage a couple of companies' antivirus infrastructure. I began to manage another company, and went through the usual motions of setting it up, however I couldn't download the distribution packages, it just loads nothing, barren. Something was giving me weird vibes when I had to accept the agreement, took me a few hours of trial and error, but it loaded and I accepted. Now it doesn't give me the distros. What do I do? I contacted their e-mail, and even their office in my country but they refuse to pick up. P.S. Kaspersky Endpoint Security Cloud, User European Edition 15-19 Build version: 24.9.1.14

Estou tendo um problema de estabilidade de rede desde quando contratei o Kaspersky Premium(Serviço de antivírus é ótimo, resolveu um BO q tinha na maquina), via muito quando jogava LOL em que toda hora ficava: "Reconectando... Aguarde", até então achava que era problema no provedor de internet e acontecia muito tbm qnd estava em reunião de vídeo em que o vídeo caia e voltava depois retornava, até que perguntei para outras pessoas na residência e ninguém estava om esse problema, testei de tentar desinstalar os drivers da maquina e reinstalar, atualizei os drivers de rede no site do fabricante, mas nada adiantou, até q desinstalei o antivírus e consegui achar o problema...

Eu adoraria aderir um plano de 1 ano para 1 dispositivo que, seria o meu computador mas, poxa vida, por eu ser portador de TDAH, acabo meio que confuso em uma parte. O plano alega ser 69,90 durante o período de 1 ano. Vem alguma cobrança mensal ou, é um valor único CASO eu não opte por refazer assinatura? E outra, eu sei que quanto mais dispositivos o valor é outro, mas, posso comprar confiando que virá uma compra única de 69,90 durante 365 dias ou, enfim, como funciona isso????

Доброго времени суток! Столкнулся с тем что прохожу уроки в PyCharm Community Edition 2024.2.3 И заметил что Касперский ругается на .exeшник мною созданной программы. Программа простая делает скриншот по нажатию PrntScreen и сохраняет Что делать?

Olá, eu havia instalado o QT Designer para fazer um projeto e depois o desinstalei pelo painel de controle, depois fui checar os meus aplicativos no Kaspersky e vi que os arquivos do QT Designer ainda estavam lá. E o estranho é que a maioria estava listado como "confiavel" mas tinha 2 arquivos listados como "baixa restrição". Alguém pode me ajudar? odeio lixo no meu computador.

Hi I have installed a new M2 drive in my Desktop PC, replacing the previous smaller capacity one, and had to carry out a new Windows install, meaning I had to reinstall all the programmes etc that I use. I have a live Kasperski Premium account which has over 12 months still to run. I have reinstalled my Kasperski Premium programme and all seems to be good except that my VPN data use when using my Desktop is now restricted instead of the unlimited data which is a part of the Premium Package. I also have 2 Laptops also covered by the subscription. In My Devices on My Kasperski, where the 3 devices are shown, one of the laptops has the crown symbol (denoting the unlimited VPN - see picture) and one doesn't as well as My Desktop not having the crown symbol. This picture shows (left to right, with the reference numbers removed) my laptop, another laptop, and my desktop. All should have the crown symbol denoting unlimited VPN traffic. How do I reinstate the unlimited VPN please ? BTW, when I reloaded Kasperski Premium onto my new M2 drive, I wasn't able to reinstate the Desktop PC onto the account at first. I was being asked to input my license details to activate. When I did, I was told that the license already had the maximum three machines allocated to it; one of which was my Desktop! After searching on this forum, I found a similar situation which was rectified by removing the Desktop from the account and then reinstating it. This worked for me too, except for the unlimited VPN data. Any help please ?

之前通过客服渠道回应8月产品线更新，同步推出premium等版本

Olá, boa tarde, me chamo Abner! Tudo bem? Estou com uma dúvida. Realizei uma verificação para detectar vírus em meu PC, ao finalizar foi identificado um trojan script generic, coloquei ele na quarentena, e depois exclui itens da quarentena. Minha dúvida, seria se consigo recuperar o relatório de detecção, mesmo após ter ser excluído? Fico no aguardo do retorno! Atenciosamente,

Buon giorno ho avuto un crash su mozilla firefox e ho disinstallato il browser dal computer per poi reinstallarlo do quel momento non posso più utilizzare password manager e non trovo l'estensione da installare sul broswer

I tried to explain events via pictures and links. I especially took the screenshots full screen for date and time. Hope it helps. I bought Kaspersky Premium subscription and tested some malwares with it's Real Time Protection feature. I download some samples from known malware sample websites. KP (Kaspersky Premium) is detecting "some" of them while downloading to my computer (i guess because of their HASH'es). BUT i tested some samples which i encountered on the internet and tried to copy to my computer and KP did NOT detect this KNOWN (Virustotal 52/73) malware and other one is KNOWN (Virustotal 48/73) malware. I rescanned these malwares at 21:13 or 21:14 (UTC +3) and still NOT detecting. I am curious is Kaspersky updating their data through Virustotal or NOT? Because first file's first submission date 9 SPT and second file's first submission is 19 AUG. How Kaspersky CAN NOT detect these KNOWN malwares? Can someone (Kaspersky Malware Analysis Team) explain me this situtation? I don't feel safe while using Kaspersky Premium because it doesn't meet my BASIC requirements. If possible may i buy Kaspersky EDR/XDR for home use with low price or big discount? Any help would be appreciated! Thanks in advance. Kind Regards. https://www.virustotal.com/gui/file/020420f20ee32bda982599939e5d4bcffcabd57e22a911f5eeeabf29e4dede7a/detection https://www.virustotal.com/gui/file/d90564f22fc7b04020a55e592056b659edec8e70d9463c77d79bb82bd370fa57/detection

I have purchased the premium licence but not sure what is the safest way to scan my infected computer. Should i install Kaspersky on a USB and plug it into the infected computer? should I put the installed directly in the infected PC and install it there? wouldn't this then infect the anti-virus as well? Is there a better method?

Aquí puedes encontrar enlaces de descarga para todas las aplicaciones de Kaspersky para dispositivos móviles. Las descargas y actualizaciones de las aplicaciones de Kaspersky desde Google Play no están disponibles temporalmente. Puede descargar y actualizar aplicaciones de Kaspersky en Android utilizando uno de los métodos de este artículo. Si necesita ayuda para instalar o activar aplicaciones en su dispositivo Android, siga estas instrucciones.

I'm very much frustrated about the issue. Does't matter how many times i add a folder and file to exclusions, Whenever kaspersky scans automatically or manually it shows the same error saying "There are unprocessed objects found. I'm confused. Doesn't matter how many times i add it it shows up the same. I've added screenshots. Please assist me if I'm doing a mistake in adding exclusions.

The Background: First and foremost, I have been subscribed to Kaspersky for a couple years now and everyone has recently heard of the recent ban of Kaspersky services and products in the US which means that I won't be able to use their services. I also know that UltraAV is taking over as a successor to Kaspersky. The Problem: I have made several attempts to contact customer service through email, phone and support but so far I haven't received anything back. I even submitted several complaints and requests through the support begging them to cancel my subscription. I even went on my subscription page and there is literally no button to let me cancel the subscription. Ways I contacted them: Calling US phone number: (866) 328-5700 Emailing their US email: *****@*****.tld Submitting a couple complaints or requests through their support page: https://support.kaspersky.com/us/b2c/us The reason being that UltraAV randomly installed on my computer without permission. It feels like a breach in my online privacy and safety. Why would I want to have software that I have never heard of to be in charge of providing protection for my computer? Also, I know cancelling the account would NOT cancel the auto-renewal and subscription. Would someone from Kaspersky please help me with this. I have tried everything possible.

I have kaspersky premium edition installed in my pc (windows 11 pro), I tried to install kaspersky protection extension in brave browser but it doesn't work, is there any solution because brave is my default browser.