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  1. I recently bought from a store here in Malaysia and the store assistant helped me installed Kapersky into my rig. Apparently the store assistant entered the wrong email address and I don't have any accessibility to that account because I didn't set it up. I would like to use my proper email address. Unfortunately the subscription is linked to the wrong email address. Is there a way to work around this problem? Or do I have to cancel the purchase > ask for refund > and reinstall with new activation code? If cannot, then please help me resolve this issue. Thanks
  2. ЗАПОЛНИЛ КУЧАУ ОПРОСНИКОВ В ПОДДЕРЖКУ, ЧТО БЫ УВИДЕТ НАДПИСЬ ЧТО ЧАТ НЕ РАБОТАЕТ. ЧАТ КОТОРЫЙ В ФУТТОРЕ ОН ВАМ ЗАЧЕМ??????????????????????????????? ТАМ БОТ СИДИТ И НИЧЕГО НЕ ВДУПЛЯЕТ , ДВА СЛОВА СВЯЗАТЬ НЕ МОЖЕТ - ЭТО ШКОЛЬНИКА РАБОТА Я НЕ ПОНИМАЮ. У ВАС ТАМ ВСЕ ХОРОШО? СОТРУДНИКИ РАБОТАЮТ ИЛИ ВИД ДЕЛАЮТ Я не могу залогиниться в приложении ни по паролю ни по qr-коду, пишет что "убедитесь что это ваш qr-код", что за бред, а чей ОН ПО ВАШЕМУ ????? Подписка оплачена. НИ НА САЙТ В ЛК НЕ ПОПАСТЬ НИ В АПКУ. МАКСИМАЛЬНО ЮЗЕР НЕ ФРЕДЛИ БЛИН ГРЕБАННЫЙ ВАШ ИНТЕРФЕЙС. НИ ГДЕ ПРИЧЕМ. НИ В ПОДДЕРЖКЕ НИ В ПРИЛОЖЕНИЯХ. ОТНОШЕНИЯ К ЛЮДЬЯМ УРОДСКОЕ, ОТВЕЧАЮ ВАМ ТЕМ ЖЕ
  3. Hello all! Again Kaspersky causes vexation and frustration. NOW the system is telling me that I am using the VPN... on "too many" devices! Yet my Premium sub is valid for 5 devices and I am only using it on 4, including the device where the silly error is popping up. Thus this message is BS. See screenshot - the message is in Dutch. I have used K. since February 2024 and renewed Feb. this year, which did not go smoothly at all, on the contrary. I have already sent a request for email support. Hopefully staff responds. Seriously I am so sick and tired of these errors, I never paid some hundred euros to report lame software. Rant over (but continues in the background).
  4. Hey guys i have problem that vpn doesnt work even on google. I used to use gaming servers for europa but it doesn't work anymore what to do can anyone help?
  5. Hardware Virtualization says something's interfering or whatever. I turned off core isolation and every other program running, turned svm mode on and it still showed it couldn't work. It was working fine before I did a fresh Windows 11 install. Not sure what's blocking it. (Have reinstalled twice)
  6. Rhuglles

    Mudei de País

    Tenho assinatura do Kaspersky Premium do Brasil. Recentemente me mudei de país, quando for renovar, vai dar problema? Como entrar em contato com o suporte para alterar meu país de residência? Meu programa continuara funcionando na renovação do plano?
  7. T3nsh1

    Kaspersky Reklam Engelleyici

    Kaspersky Reklam Engelleyicinin ayarlarından açılması gereken tüm filtreleri açtım diğer ayarlarını yaptım ama çoğu sitede asla çalışmıyor. Herhalde filtre listesi 10 yıldır güncellenmiyor. Örnek olarak Youtube'daki hiçbir reklamı engellemiyor, eğer hiçbirşeyi engellemeyecekse niye var bu eklenti/ayar.
  8. 1. Событие: Обнаружено SSL-соединение c недействительным сертификатом Тип пользователя: Не определено Имя программы: Riot Client.exe Путь к программе: C:\Riot Games\Riot Client\RiotClientElectron Компонент: Веб-Антивирус Описание результата: Запрещено Имя объекта: 127.0.0.1:54324 Причина: Цепочка сертификатов не является завершенной. 2.Событие: Обнаружено SSL-соединение c недействительным сертификатом Тип пользователя: Не определено Имя программы: RiotClientServices.exe Путь к программе: C:\Riot Games\Riot Client Компонент: Веб-Антивирус Описание результата: Запрещено Имя объекта: 127.0.0.1:54421 Причина: Цепочка сертификатов не является завершенной. 3. Событие: Обнаружено SSL-соединение c недействительным сертификатом Тип пользователя: Не определено Имя программы: Riot Client.exe Путь к программе: C:\Riot Games\Riot Client\RiotClientElectron Компонент: Веб-Антивирус Описание результата: Запрещено Имя объекта: 127.0.0.1:55838 Причина: Цепочка сертификатов не является завершенной.
  9. K green icon not showing in subheading urls, but showing on main url. This happens to all sites that have subheadings. This issue has persisted for a month maybe more. The last time this happened it was fixed with a database update but not this time. Any ideas ? Kaspersky Premium 21.20.8.505 Google Chrome 134.0.6998.89 64-bit (with Google search engine) Windows 11 64-bit 24h2
  10. Я хочу купить Касперский Премиум для 3 устройств PC WINDOWS 10, и два Андроид 14, для использования в Армении. Оплата будет производится из Москвы. Скажите пожалуйста это возможно? Спасибо
  11. I installed the Google Chrome app dedicated to the password manager but if I run the Windows software "Kaspersky Password Manager" it always tells me that it still needs to be installed. Why? How do I solve it? windows 11 - version 24.3.0.327 / 1741787757_7668 / 1.1.0.2_1
  12. Rodrigowbs

    Kaspersky bloqueando CloudFlare.

    -- OS: Windows 11 Pro 23H2 Versão do aplicativo Kaspersky: 21.20.8.505 --- Quando acesso alguma página que exige autenticação de 2 fatores e/ou checagem de captcha pela cloudflare fica com um aviso “Preso nessa pagina? Acione o suporte” Só consigo dar sequência quando deixo o kaspersky em pausa por 1 minuto que é o suficiente para dar sequência e com um ctrl + F5 a pagina carrega normalmente. Alguém sabe se marquei algum campo onde bloqueia esse tipo de site? Exemplos: https://downdetector.com.br/ Com a ferramenta do kaspersky para gravação de problemas fiz uma gravação, só não sei se já posso anexá-la aqui.
  13. Tengo activa la licencia de Kaspersky PREMIUM, pero dentro de la interfaz del Antivirus al dar click en el botón "Instalar" en Kaspersky VPN se abre una ventana que dice "buscando una versión mas reciente de la aplicación", 30 segundos después se abre una ventana que dice "no se puede establecer conexión con el origen de instalación de aplicación." Ya reinicié el PC y los controladores están actualizados y no puedo instalar la VPN. Espero que puedan ayudarme. Gracias.
  14. Tenho o kaspersky premium e de vez em quando aparecem algumas notificações suspensas, como o uso da câmera por outros aplicativos, mas não consigo encontrá-las depois que somem. Acontece que algumas vezes não consigo decidir sobre a ação naquele momento. E quando decido depois, não aparece mais a notificação e não consigo encontrá-la em nenhum lugar no aplicativo. Outra situação é quando aparecem mais de uma notificação suspensa simultaneamente e tomo a decisão no mesmo momento para uma delas. No instante as outras notificações somem e não consigo encontrá-las mais uma vez. Windows 11 24H2 / Kaspersky premuim 21.20.8.505
  15. It was working fine before, but suddenly that started happening, when I boot up the PC I can see it's icon appearing on the tray bar, meaning it opened, but when I click it to open it nothing happens, it doesn't open, and when I boot up the PC, if I click the icon fast enough it shows the loading screen but when it finishes, the moment it starts loading the user interface it stops responding, I can't scan any files or do anything, if I try to close it and open it back again the icon appears on the stray bar as red for a second and instantly closes, help me please (language is PT-BR)
  16. So I got this confirmation on the 1st of February 2025 that I successfully renewed my subscription Premium for 5 devices. Just today I had Windows 11 installed upon two of the laptops for which I purchased the Kaspersky subscription. On one of those laptops the Kaspersky system came back of itself, and I could re-install it. Note that I did NOT receive an activation code. The email I got upon renewal explicitly stated that activation codes or keys were not handed out. Just three hours ago I am told on my Lenovo, so the third laptop for the ACTIVE subscription, that I have NO active subscription!! I cannot even ask for help, not chat, nor email because I need to enter an activation code, which I never got, Great Catch-22! It seems I paid 70 euro to be dragged into this insane Kafkaesque mess. Wonderful. Sooook, I cannot get any support because I have no activation code, but I need an activation code for support. What kind of a company is this? Mabel Amber
  17. Как действующий клиент я просто в шоке от того что цены растут даже для продления лицензии. Платил 12к тенге теперь 15к Для новых вообще 19к. Мне кажется это слишком большой ценник для Казахстана. Я бы сказал это супер какой большой ценник за подписку. Учитывая что Касперский выпилили из Google Store и др. Можно же делать какие-то скидки учитывать регион. и.т.д
  18. I've bought kaspersky premium, but I'm not getting unlimited vpn, on the website they are asking me to but vpn
  19. I have kaspersky premium subscription. and after i renew my subscription kaspersky password manager show no password any more. I have a super internet connection. But I cannot Sync my kaspersky password manager on my Pc. Its shows unable to sync. I try complete uninstall and reinstall Kaspersky Password Manager but its not working. Kindly need your help. I attached screenshot for your reference.
  20. Hello guys, So I wanted to change my UDP and TCP ports on the firewall (I don't have access to my Port Forwarding thru the router admin), but, I only can access my firewall settings thru Kaspersky. Looks like it has been difficult to me to find it and change it. How and where can I change it? Looks like it has been difificult to me to find it and change it. Since even if I change the ports on the UDP and TCP present in the screenshot I sent, nobody can enter my TeamSpeak 3 server with my public IP. How can I fix this? Thank you.
  21. Pablo Calado

    Não consigo acesar o site da Kaspersky

    Olá, estou tentando acessar o site da Kaspersky e não consigo de forma alguma, consigo abrir o site mas não entra em nenhuma opção, não consigo entrar na conta nem baixar os aplicativos! Alguém sabe me dizer o que pode ser? Já tentei em todos os navegadores possíveis, utilizei internet via cabo, pelo wifi e pelo 4G e nada de funcionar, só fica assim:
  22. Bonjour; J'ai installé Kaspersky Premium sur mon téléphone Android (Oppo Reno 5 avec ColorOS 13.0 comme interface et Android 13 comme système) et je voudrais me débarrasser de l'icone flottante de Kaspersky. J'ai beau chercher dans les paramètres de Kaspersky mais je n'y ai rien trouvé. PS: je ne sais même pas à quoi elle sert vu que rien ne se passe quand je "clique" dessus. Je met à votre disposition une capture d'écran de mon téléphone. Une aide me serait bien précieuse et merci d'avance.
  23. The basic info requested: Windows 10, version 22H2 Kaspersky Premium, version 21.18.5.438(a) The game "Let's Build a Zoo" keeps being flagged as having a trojan under the name of PDM:Exploit.Win32.Generic and another under PDM:Exploit.Win32.Generic.nblk and Kaspersky shuts it down and deletes the file in question (the .exe of the game). This has rendered the game unplayable. Any time I try to run the game, Kaspersky closes it down with the following report. I have tried to reach out to both the publisher and developer, and they are adamant it is a false positive and that it is because it "was developed on an older software".
  24. Chegamos ao começo de um novo ano e nossa licença do Kaspersky está vencendo. Sempre usamos a versão Total Total Security, mas agora com as mudanças de nomes, e novos produtos disponíveis, estamos na dúvida de qual é a ideal para nós. Não hospedamos arquivos para acesso pela internet, só temos um servidor de arquivos local bem simples, usando o sistema de Rede do próprio Windows, e um dos computadores compartilha uma pasta com todos os arquivos que precisamos (um HD só pra esses arquivos). O Backup é feito em outro HD a cada 6 horas (mas que está plugado por USB no mesmo computador). Temos 3 computadores na rede. A proteção, que imagino que precisamos, é apenas para sites e downloads maliciosos, alguma proteção para compras, proteção para o e-mail, e algum eventual vírus que venha a romper essas barreiras. Não utilizamos VPN, nem temos uma rede de internet dedicada apenas para uso interno da empresa (digo, qualquer um que acessar nossa rede de internet, e souber a senha para os computadores, consegue ter acesso aos nossos arquivos... Mas enfim). Estamos na dúvida quanto a qual produto adquirir, Kaspersky Small Office Security ou o Kaspersky Plus (ou o Kaspersky Premium, se o valor não for muito diferente. O que vi de vantagem nessa versão é o suporte, não sei se tem mais coisas).
  25. Biostan sanallaştırmayı açtım ancak hala bu hatayı alıyorum.
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