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  • Forum

    1. 7

      Internet Security renewal

      Hello @PaulH, Thank you for posting back & the information! We're not sure IF (you've) stayed with KIS or taken advantage of the free upgrade to Kaspersky's new version - Kaspersky Standard - either way - XP is not supported: Kaspersky Internet Security, Hardware and software requirements. Kaspersky for Windows, Standard, Hardware and software requirements. Thank you🙏 Flood🐳+🐋
      Flood and Flood's wife in Kaspersky Internet Security
    2. 1

      Дублирование устройства в Kaspersky Security Center

      @Даниил_full_time, добрый день. В этой статье описание причин и решений "Почему в Kaspersky Security Center к имени компьютера добавляется ~1 (~2, ~3)" https://support.kaspersky.ru/9299
      Demiad in Kaspersky Security Center
    3. 6

      MEM:Trojan.Win32.SEPEH.gen

      разобрались. спасибо @thyrex файл был скрытый + защищенный + + только для чтения. а еще он был службой windows alsionerbyprotect - поэтому сам не удалялся видимо касперским. разблокировал программой unlocker и после перезагрузки файл удалился. саму службу удалил: сделал cmd с правами админа: sc delete alsionerbyprotect
      Lagbeast in Kaspersky Endpoint Security для бизнеса
    4. 1

      Дублирование устройства в Kaspersky Security Center

      Здравствуйте. Столкнулся с такой проблемой, что одно устройство отображается кучу раз. Может быть и лицензии занимает. Что это и как это починить?
      Даниил_full_time in Kaspersky Security Center
    5. 7

      Internet Security renewal

      Unsurprisingly when I switch on this morning protection had expired i.e. it hadn't switched to the new subscription. Going to the screen in my previous post and to All subscriptions it still showed both subscriptions but with no devices attached to the new subscription. After going round in circles for a bit I was told to download and install Kaspersksy (again as I ended up doing that a couple of days ago but got nowhere). Input the Activation code but got some garbled message about old and new activation codes and already been used. However there was a link (can't remember the wording) about using an already stored code and it now shows 362 days remaining. However it only showed one of my two devices as protected. Turned on the other device which is an old XP machine and that had expired as well. However I'm getting nowhere updating that as trying to go to My Kaspersky it tells me my Browser is out of date. Downloaded and installed Google Chrome and it says the same thing. Trying to connect through the application it won't accept the email and password that works on the other computer. So how do I get my XP machine protected now?
      • 1
      • Thanks
      PaulH in Kaspersky Internet Security
    6. 16

      Не могу зайти в my.kaspersky

      А что именно происходит? Система говорит что пароль неправильный?
      andrew75 in My Kaspersky
    7. 6

      MEM:Trojan.Win32.SEPEH.gen

      Тогда либо обратитесь в поддержку через: https://companyaccount.kaspersky.com/account/login Или воспользуйтесь советом, что дали выше:
      Danila T. in Kaspersky Endpoint Security для бизнеса
    8. 6

      MEM:Trojan.Win32.SEPEH.gen

      выполнил, что-то нашел, исправил, обновы все поставил, не помогло.
      Lagbeast in Kaspersky Endpoint Security для бизнеса
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