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Redhot

Network Storage and Shared Printer Problem

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Hello everybody,

the scenario is like below -

One PC is using as file server and printer also shared with this pc. Now if Kaspersky Endpoint is in this PC then both file server and printer access is unavailable from other PCs. But when KES uninstalled from that PC(File Server) then other PCs can access the File Server and Printer.

Now how can this problem be solved step by step?

waiting for proper solutions.

Thanks in Advance

@Redhot 

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9 часов назад, Redhot сказал:

Hello everybody,

the scenario is like below -

One PC is using as file server and printer also shared with this pc. Now if Kaspersky Endpoint is in this PC then both file server and printer access is unavailable from other PCs. But when KES uninstalled from that PC(File Server) then other PCs can access the File Server and Printer.

Now how can this problem be solved step by step?

waiting for proper solutions.

Thanks in Advance

@Redhot 

Hello!

Please clarify versions of your products and attach active policy export.

Thank you!

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Hello @Ivan.Ponomarev

KSC Version 10.5.1781.0a 

Kaspersky Endpoint Security 11 for Windows  version 11.0.1.90

Kaspersky Security 10 for Windows Server version 10.1.1.746

 

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Could you please check which component causes the issue? 

Please disable the components one by one and check if the issue reproduces. 

Thanks!

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hello @Ivan.Ponomarev

Could you please suggest me the sequence of disabling the components step-by-step (means from which component I will start disabling or customization)?

Thanks in Advance

@Redhot

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