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LawEricG

Protection not automatically renewed

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Can anyone please tell me the possible reason why my Total Security Protection does not seem to have been automatically renewed. The odd thing is that I am getting a notification on my desktop pc that the subscription has expired but not on the laptop.

Thank you

Edited by LawEricG

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Thanks Berny. Just got it fixed a minute ago before I saw your reply. I clicked on VERIFY SUBSCRIPTION STATUS and that did the trick. I still think it is odd that it didn't do that on my wife's laptop.

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15 minutes ago, LawEricG said:

I still think it is odd that it didn't do that on my wife's laptop.

It can happen even if it should not. Possible that the automatic license check did not work (that's why on the other pc no). Glad it's solved :)

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