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Kavuser10

Standalone client stopped updating

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Hello,

I was on the move for a couple of days and when returning discovered that standalone beta clients on two separate machines have both stopped updating. Animated GIF attached.

 

2018-10-13_13-32-06.gif

Update settings are all normal.

 

2018-10-13_13-44-26.png

Edited by Kavuser10

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Thank you for that info!

For further investigation please provide us with KES traces, collected while KES update task runnig.

Please make sure, that *HST* file was generated.

Thank you!

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Hello. 

 

We submitted an issue to developers team. 

Issue number 3073705

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Hello.

Please check whether you can reproduce this issue on a latest KES 11.1 Beta build available on forum.

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On 10/13/2018 at 5:35 AM, Kavuser10 said:

Hello,

I was on the move for a couple of days and when returning discovered that standalone beta clients on two separate machines have both stopped updating. Animated GIF attached.

 

2018-10-13_13-32-06.gif

Update settings are all normal.

 

2018-10-13_13-44-26.png

 

On 10/13/2018 at 5:35 AM, Kavuser10 said:

Hello,

I was on the move for a couple of days and when returning discovered that standalone beta clients on two separate machines have both stopped updating. Animated GIF attached.

 

2018-10-13_13-32-06.gif

Update settings are all normal.

 

2018-10-13_13-44-26.png

good Afternoon, 

What if I wanted the updates to be taken from My Kaspersky Security Center Shared folder .. Could I have just Add under Source Tab and browse to the update folder on the SERVER?

Updates.PNG

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Hello,

Not sure if it works that way. Pretty sure it wont. Why not just use KSC? If you want to manually approve every update just change the Update Task.

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Hello!

Have you tried the newest build already? Does the problem reproduce on the newest build? 

Thanks!

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